Dear GUELEUX, Thank you for the high score and I am happy to see you enjoyed your stay. Kind Regards Helena Velkova Assistant Reception Manager

Good afternoon, Thank you taking the time to review your recent stay with us, we appreciate your feedback. Kind regards, Marija Kamatovic Reception Supervisor

Good afternoon, I would like to thank you for giving us a high score regarding your recent stay with us, we appreciate your feedback. Kind regards, Marija Kamatovic Reception Supervisor

Dear Guest, Thank you for choosing Crowne Plaza and leaving feedback about the experience you had- we appreciate your feedback and will take into consideration to be able to make changes. Kind Regards Alise Bogomolova Reception Manager

Dear Rudolf, Thank you for the review! Kind Regards Alise Bogomolova Reception Manager

Super feedback sharon, thank you. I am pleased we were able to assist your party with their coeliac needs.Kind RegardsSiobhan ThomassonGeneral Manager

Love best breakfast ever!!! We do try! Thank you so much Claire.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Nigel for the lovely feedback, we look forward to welcoming you again

Thank you Amanda for the lovely review

Thank you Mark for the great feedback

Thank you AbdulKind RegardsSiobhan ThomassonGeneral Manager

Thank you Lee for the lovely feedback, will definitely pass on the comments to Sid and Sylwia, who I am sure will be thrilled to hear it. We look forward to welcoming you again

Thank you for the amazing feedback, Wendy!

Thank you Robbie for the lovely feedback, we look forward to welcoming you again

Thank you Nathan for the great feedback!

Thank you Jason, happy to hear you enjoyed your stay with us

Thank you Lorna for your feedback. I am sorry other guests disturbed your sleep. Once we were aware of the issue I know our team dealt with the situation. Kind RegardsSiobhan ThomassonGeneral Manager

We appreciate your feedback Michael and will review this today.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you David for your 5 star review, we look forward to welcoming you again

Thanks EmmaKind RegardsSiobhan ThomassonGeneral Manager

I am so sorry this happened Parus, I am looking into what happened with the team.I do hope you enjoyed everything else.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Craig for your feedback. We do have 50 car park spaces beneath the hotel, which we do not own, I am sorry if you had a problem. We have just commenced work on a major bedroom refurbishment which O hope you will get to enjoy.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Heather for your feedback. I am sorry the lounge was closed. I am pleased you enjoyed your stay. We have a new menu being prepared and we will take on board your comments on vegan choices, thank you for highlighting. Our team will aways be happy and can adapt many of our dishes for vegetarians and vegans.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you for your feedback Kevin. We will check on our on line instructions again regarding our parking instructions, as we would like them to be as clear as possible.Kind RegardsSiobhan ThomassonGeneral Manager

We appreciate your feedback Chris, thank you. We should have the lifts back tomorrow, but ever we are at the hands of the lift company. The team are working through your comments on bar training.Kind RegardsSiobhan ThomassonGeneral Manager

Thanks Naseem.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Aaron.Kind RegardsSiobhan ThomassonGeneral Manager

We are delighted you enjoyed your stay so much Daniel and the team made you and your family welcome, which we do try with all our guest. I have shared your great feedback with the whole team and look forward to welcoming you all back.Kind RegardsSiobhan ThomassonGeneral Manager

Firstly congratulations on your fabulous achievement, you must be delighted!Thank you for your great feedback too, we are thrilled.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Kerry for the review. We look forward to welcoming you again

Such lovely feedback on the team Philip, thank you so much! We look forward to your next visit!Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Stevie for the feedback. We do have some exciting news regarding our bedrooms, which we will share as soon as dates are finalised.We look forward to welcoming you again

Great score, thank you so much JordiKind RegardsSiobhan ThomassonGeneral Manager

We have noted your feedback Glenda and shared this, we hope to have some exciting news soon.Kind RegardsSiobhan ThomassonGeneral Manager

Thanks Wai LingKind RegardsSiobhan ThomassonGeneral Manager

Thank you for your feedback Jason which we have taken on board.Kind RegardsSiobhan ThomassonGeneral Manager

What wonderful feedback HELEN, thank you. I so pleased you were looked after regarding your complex dietary requirements, we also try.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Tracey.Kind RegardsSiobhan ThomassonGeneral Manager

Fabulous feedback Trina, thank you. We hope to see you again soon.Kind RegardsSiobhan ThomassonGeneral Manager

Thank youKind RegardsSiobhan ThomassonGeneral Manager

Lovely feedback Joanne, thank you.Kind RegardsSiobhan ThomassonGeneral Manager

Thanks Julie, great feedback.Kind RegardsSiobhan ThomassonGeneral Manager

We appreciate your feedback Adrian, thank you.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Angela.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Mellissa, do let us know if we can help with anything.Kind RegardsSiobhan ThomassonGeneral Manager

Great feedback Stewart, thank you.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you RajaKind RegardsSiobhan ThomassonGeneral Manager

Thanks DanKind RegardsSiobhan ThomassonGeneral Manager

Thank you Mohammed, did you let any of the time know these issues at the time?Kind RegardsSiobhan ThomassonGeneral Manager

Thank you MeshaalKind RegardsSiobhan ThomassonGeneral Manager