Bietschhorn: Touren und Aktivitäten

We booked the accommodation for one very important reason: the air conditioning in the room. Upon arrival, there was no air conditioning. We were told that the hotel did have air conditioning, but only four rooms had it. We were told we should have chosen a room that was listed as having air conditioning in the description. After we provided proof (with photos) that the room should have air conditioning, we were told that the description on Expedia was incorrect. That's just how it is now. No further attempt at compensation was made. We are extremely annoyed by the management's behavior.