When we arrived we had to call someone to let us in, the entrance smelt like a chip fat fryer, we then went up to our room and it smelt clean and the bed linen was clean, just unfortunate the bin had not been emptied from previous stay and we found rubbish under the bed as well, the rooms definitely need some work done to them, the mattress has seen better days as they caved in the middle, the breakfast was nice so no complaints about that and the staff were friendly it is an ideal location for Snowdon and Zipworld.