6/10
+ Female receptionists are friendly and speak German
+ Fairly good nights sleep
+ big room
+ welcome drink
+ luggage storage after check out
- male reception staff strictly avoid speaking German. This is inacceptable in the hospitality sector
- Six different reception staff with 24h, young inexperienced not well trained (avoiding of male staff to speak German and straight blocking instead of being respectful and apologising, he wasn't even trying to speak German)
- outdated furnishing, dark carpet in 2025!!!!
- outdated interiour
- huge construction site
- area is not nice
- housekeeping is poor. I stood in the shower with no shower gel since the fixed bottles were not refilled. This was at midnight after a long day. Had to dress again, walk down to reception since there are no phones, and it took staff some time to find a bottle of shower gel
- no amenities, no safe
- security questionable since anyone can walk in and use the lift
- Gen Z clientele
- quite expensive, I wonder how Gen Z can afford a stay here?!?
Carolin
Aufenthalt von 1 Nacht im Juli 2025