Relais & Châteaux, Bergamo

"On April 12th, I was celebrating my birthday and decided to book a higher-standard room for the occasion. Unfortunately, upon arrival, it turned out that the room was not properly prepared – there was standing water in the sink, and the bathroom was dirty and not cleaned. At the reception, I was informed that I could use the minibar, but it turned out to be incomplete and not fully stocked. Considering it was my birthday, I didn’t want to waste time dealing with these issues, so I asked for a different room. When I reported the problems at the reception, I was met with arrogant behavior from the staff, who said that it was not their problem. Additionally, the breakfast was very disappointing – everything was dirty, which completely took away my appetite. I definitely do not recommend this hotel."

"Petit balcon avec vue sur la ville, magnifique plus"

"Sehr sauber"

"Sehr gute Unterkunft mit sehr freundlichem Personal "

"Es hat mir alles sehr gut gefallen. Das Zimmer war sehr gemütlich und sauber. Das Hotel ist sehr gepflegt. Das Personal freundlich und das Frühstück lecker."

"Alles ok"

"gute Lage, grosses und ruhiges Zimmer (im Winter), zuvorkommendes Personal an Reception und im Restaurant "

"Ich habe den Ruheraum nach der Sauna vermisst. "

"Das Hotel ist absolut empfehlenswert. Gutes Frühstück, sehr leise Klimaanlage, günstige Lage sowohl für Ober- als auch Unterstadt."