Dear Mr. Tarek Thank you sincerely for taking the time to share your valuable feedback with us. We are delighted to hear that our staff provided you with exceptional hospitality during your stay. Your kind words serve as a testament to our commitment to delivering memorable experiences for our guests.As we continuously strive to exceed your expectations, please know that your feedback is invaluable to us. If there is anything specific we can do to enhance your next stay even further, we would be truly grateful if you could share it with us. Your satisfaction is our utmost priority, and we look forward to welcoming you back soon . Regards,

Dear Mr. AtallahThank you so much for your glowing review! We're delighted to hear that you enjoyed your stay with us. Your kind feedback is truly appreciated and encourages us to continue providing exceptional experiences for our guests. We can't wait to welcome you back for another memorable stay. Have a fantastic day!"Regards,Rita MaakarounGeneral Manager

Dear Mr. NabihThank you so much for taking the time to share your wonderful experience at Ramada By Wyndham Downtown Beirut! We are thrilled to read your kind words and are delighted that your stay with us surpassed your expectations.It's truly rewarding to learn that our hospitality, the friendliness of our staff, and the cleanliness of our premises left a lasting impression. We take great pride in offering spacious rooms and maintaining high standards to ensure a memorable stay for our guests.We appreciate your acknowledgment of our quiet ambiance and beautiful lobby. Providing a tranquil environment in the heart of a bustling city is something we strive for, and it's wonderful to know that this aspect of your stay was a pleasant surprise.Your positive feedback serves as motivation for our team to continue delivering exceptional service and maintain our commitment to excellence. We hope to welcome you back soon and provide another outstanding experience.Thank you again for choosing Ramada By Wyndham Downtown Beirut.Best regards,Rita Maakaroun General Manager

Dear Mrs. HudaThank you so much for taking the time to share your wonderful experience with us. We are delighted to hear that you found our location to be the best in town and our staff to be kind and helpful.At Ramada By Wyndham Downtown Beirut, we strive to provide exceptional service and a welcoming atmosphere, so it's immensely rewarding to receive your positive feedback. Our team is dedicated to ensuring every guest has a memorable and enjoyable experience.We look forward to welcoming you back soon and providing you with another outstanding experience.Regards,Rita MaakarounGeneral Manager

Dear Mrs. RolaThank you so much for taking the time to share your 5/5 review of your recent stay with us . We're absolutely thrilled to hear about your exceptional experience at our hotel.Your compliments about our super clean rooms, comfortable bedding and linens, and friendly staff mean a lot to us. Maintaining high standards of cleanliness and providing a welcoming atmosphere is our top priority.We appreciate your feedback regarding the parking fee, and we'll certainly consider how we can improve our communication in this regard. Your input helps us enhance the overall guest experience.We apologize for any inconvenience caused by the noisy air conditioner, but we're glad to hear that it kept your room super cool. We'll address this to ensure a quieter night's sleep in the future.It's fantastic to know that you enjoyed our on-site restaurant and the proximity to Zeytouna Bay and the seaside. Our location is indeed a gem, and we're delighted you had the opportunity to explore the area.Thank you for your wholehearted recommendation. It would be our pleasure to welcome you back, and if you plan to return, please don't hesitate to reach out. We'll be here to ensure your next stay is just as wonderful as this one.Regards,Rita MaakarounGeneral Manager

Dear Ms. Irena, Thank you for the perfect rating, we look forward to welcoming you back the soonest. Best Regards, Yasmine Maalouf General Manager

Dear Valued Guest, Greetings from Ramada Downtown Beirut. I would like first to apologize for not meeting your expectations and to thank you for extending this comments. Your comments are not taken lightly and were passed to the concerned head of departments to improve on that aspect. Thank you again for your review and we look forward to welcoming you back soon to show you that your unpleasant experience was an exception. Best Regards, Yasmine Maalouf General Manager

Dear Valued Guest Thank you so much for extending this review and for your kind words. We look forward to welcoming you back the soonest. Best Regards, Yasmine Maalouf General Manager

Dear Valued Guest, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut. I am glad to notice that your overall rating was satisfactory. Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf General Manager

Dear Valued Guest, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut. I am glad to notice that your overall rating was quite satisfactory. Moreover, thank you for highlighting on our convenient location, cleanliness, & helpful and friendly colleagues. Such compliments will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests On the other hand, we would like to apologize for the experience you have had with the shower and the AC and rest assured that your constructive comment has been highlighted to the concerned Head Of Department to improve on this aspect. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf General Manager

Dear Valued Guest, Greetings from Ramada By Wyndham Downtown Beirut. Thank you for staying with us, we really appreciate your feedback and we look forward to welcoming you back soon. Best Regards, Yasmine Maalouf General Manager

Dear Mr. Basam, Thank you for taking time to share your thoughts about your last stay. Your comments are well received and will be thoroughly discussed with the concerned department head. Once again, thank you for your feedback and we hope this will not refrain you from coming back and we all look forward to welcoming you again to the Ramada Downtown Beirut assuring you of our best care and quality services. Best regards, Yasmine Eid Maalouf General Manager

Dear Guest, Thank you very much for taking the time to review Ramada downtown on Expedia I am very pleased to notice that your stay with us was satisfactory and we were able to meet your expectations. If we can provide you with furthermore assistance during your next visit to Beirut please let us know with no hesitation We are looking forward to welcoming you again at Ramada by Wyndham downtown Beirut Regards, Joe Bou Khalil Rooms Division Manager

Dear Ms. Lewa, Thank you very much for taking the time to review Ramada downtown on Hotels.com I am very pleased to notice that your stay with us was very satisfactory and we were able to meet your expectations. If we can provide you with furthermore assistance during your next visit to Beirut please let us know with no hesitation We are looking forward to welcoming you again at Ramada by Wyndham downtown Beirut Regards, Joe Bou Khalil Rooms Division Manager

Dear Mr Lucas, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut. I am glad to notice that your overall rating was very satisfactory. Moreover, thank you for highlighting on our perfect location, helpful and friendly colleagues and great breakfast. Such compliments will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. Again, thank you for recommending our Hotel. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf - General Manager

Dear Mr Joseph, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut. I am glad to notice that your overall rating was very satisfactory. Moreover, thank you for highlighting on our central location, and our associates! Such compliments will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf - General Manager

Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut. I am glad to notice that your overall rating was very satisfactory. Moreover, thank you for highlighting on our convenient location. Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf - General Manager

Dear Mr. Huseyin, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut. I am glad to notice that your overall rating was very satisfactory. Such review and feedback will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests. Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to the Ramada by Wyndham Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf - General Manager

Dear Guest, Thank you for taking the time to share your comments thru this posted review on our guest page review and indeed it is our pleasure having you as our valued guest during your stay in our hotel though we regret to know that we were not able to meet all your expectations. We have acknowledged the above comments, and we would have appreciated if you have informed the Management of the Hotel directly. We would have called the Valet parking Management Company and they would have immediately brought the insurance for a proper investigation and repairs. We regret that this incident had give a terrible image of our services. However, we have noted that this is the only thing that made your stay terrible, therefore we understand that you were satisfied by all others services by the Hotel. Once again, please accept my sincere apologies for our inability to provide you a valued experience and we hope to be given another chance to be of service to you in the future, trusting that we could provide you with a favorable stay next time. Best regards, Yasmine Eid Maalouf - General Manager

Dear Mr. Nabeel, Thank you very much for taking the time to review our hotel on Expedia following to your stay I am glad to notice that your overall rating was satisfactory. Such review will motivate all of us to always go beyond our guests' expectations and deliver our brand promise to our guests. Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to the Ramada by Wyndham Downtown Beirut, assuring you of our best care and quality services at all time Regards, Joe Bou Khalil Rooms Division Manager

Dear Mr. Adwan, Thank you very much for taking the time to post your review following your stay at Ramada by Wyndham Downtown Beirut. I am Glad to notice that your overall rating was very satisfactory. Such review and feedback will surely motivate all of us to always go beyond our guests' expectations and deliver our brand promise to our guests Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to teh Ramada by Wyndham Downtown Beirut, assuring you the best care and quality services at all time Best regards, Yasmine Eid Maalouf - General Manager

Dear Guest, Thank you very much for taking the time to post your review following your stay at Ramada by Wyndham downtown Beirut I sincerely apologize if your experience with us was not up to your expectations. As our brand promise, the last thing we want is for our guests to leave unhappy. Your comments and notes have been already sent to the concerned for immediate follow up. Once again, Please accept my sincere apologies for our inability to provide you a valued experience and we hope to be given another chance to be of service to you in the future, trusting that we could provide you with a favorable stay next time. Best Regards, Yasmine Eid Maalouf General Manager.

Dear Mr Charles, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut I am glad to notice that your overall rating was very satisfactory. Moreover, thank you for highlighting on our convenient location, helpful and friendly colleagues. Such compliments will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf - General Manager

Dear Mr Ayman, Thank you for taking the time to share your comments and indeed it is our pleasure having you as our valued guest during your stay in our hotel though it is with much regret to know that we were not able to meet all your expectations. We have noted your comment regarding the reservation, and indeed the site indicate 2 Queen beds but can accommodate up to 3. With regards to the Front Desk Staff, I apologize if you found him rude, however the Front Desk Manager was only trying to explain that we do not deliver an invoice to a guest who has already pre-paid the room with a 3rd party as we do not know how much you have pay the 3rd party- which was your case. Only direct payment with the Hotel can be invoiced. I hope the above clarify the situation and once again, please accept my sincere apologies for our inability to provide you a valued experience. We hope to be given another chance to be of service to you in the future, trusting that we could provide you with a favorable stay next time. Best regards, Yasmine Eid Maalouf - General Manager