Hi Reem, Sorry for the discomfort faced during at the Four Points by Sheraton Le Verdun.As you know Lebanon is benefiting from 4 seasons and always Spring and Autumn are months where temperature is relative .Hope will see you again among us Regards,

Thank you Sawsan for your time in reviewing your stay at the Four Points by Sheraton Le Verdun. Hope Will see you soon

Dear Mr. Adam,On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Four Points by Sheraton Le Verdun It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers. Once again, I appreciate you taking the time to share your feedback on Expedia. We hope to welcome you again soon.Regards,

Dear Roua,On behalf of the entire hotel team, I want to thank you for sharing about _your stay at the Four Points by Sheraton Le Verdun It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Four Pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sara KawasDirector of Rooms

Thank you Karim for your time in reviewing your stay at the Four Points by Sheraton Le Verdun Hope will see you soon

Dear Ms. Said,On behalf of the entire hotel team, I want to thank you for sharing about your stay at Four Points Le Verdun It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Thank you for your time in reviewing your stay at the Four Points by Sheraton Le Verdun.Hope will see you soon again

Thank you for your time reviewing your stay at the Four Point by Sheraton Le Verdun.We will be glad to host you again among us in order to rectify our weak point.

Hello Mr. Tahir, Thank you for your review On Expedia, We would love to host you again among us Best Regards,

Thank you, Mr. Sabe, for your rating. It is a pleasure that you enjoyed your stay among us. Hope will see you soon.

Hi Dima, Thank you for your time reviewing your stay at the Four Points by Sheraton Le VerdunAnd thank you for your beautiful comment which is shared with our Four Pointers to celebrate their success.Regards, Sara Kawas Director of Rooms

Thank You Mr. Ahmet for your rating and hope to see you soon again among us

Dear Mr.Reda,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to preventI hope you choose to stay with us again when your travels bring you back to the are

Dear Ghayda,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,

Dear Mr. Adnan,On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Four Points by Sheraton Le VerdunIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Hi Mr. Mohd Nabil, Thank you for your time in reviewing your stay at the Four Points by Sheraton Le Verdun.I would love to hear more about the details of the low score given as it is always an opportunity to learn from where we missed up to our standards .If you can send me details on sara.kawas@fourpoints.com I will be glad.Regards,

Dear Ms. Nadine On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Four Points by Sheraton Le Verdun It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback on Expedia. We hope to welcome you again soon. Sincerely,

Hi Sara, Thank you for your time in reviewing your stay at the Four Points by Sheraton Le Verdun. The extra bed issue is always send once the guest check in the room to not overcharge and for discrepancy matters. The behavior of the reception team isn't up to our standard and I apologize on their behalf I would love if you reported the AC smell to the reception in order to take the action needed. Regards, SARA Kawas Director of Rooms

Dear Mr.Samer, On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Four Points by Sheraton Le Verdun It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback on Expedia We hope to welcome you again soon. Sincerely,

Dear Ms. Maryam, On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Four Points by Sheraton Le Verdun. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Sara Kawas Director of Rooms

Hi Mr. Zaarouri, Thank you for reporting that matters on property and as a review on HOtels.com We are sorry that we were not up to your expectations. Hopefully will get another chance once your plans send you again to our beloved Beirut Regards,

Dear Mr. Julian, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Hotels.com We hope to welcome you again soon. Sincerely,

Dear Myasser, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Expedia We hope to welcome you again soon. Sincerely,

Dear Ms. Malakeh, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Expedia We hope to welcome you again soon. Sincerely,

Dear Mr. Bilal, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Expedia We hope to welcome you again soon. Sincerely,

Dear Ms.Joan, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Expedia We hope to welcome you again soon. Sincerely,

Dear Ms. Rania, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Expedia We hope to welcome you again soon. Sincerely,

Dear Ms. Kasim, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Expedia. We hope to welcome you again soon. Sincerely,

Hi Hassan, Thank you for your review and your motivating words, Your comment is well shared with the Four Pointers and with Jana specially in a way to celebrate the good success. Hope will see you soon again among us, Regards,

Hi Abdallah, Thank you for your time in reviewing your stay at the Four Points by Sheraton Le Verdun, Your comment is well shared with the team as a way of celebrating the good service. Regards,

Hi Munzer, Thank you for your time in reviewing the stay at the Four Points by Sheraton Le Verdun, Will be waiting your visit soon. Regards,

Hi Rouba, Thank you for your time in reviewing your stay at the Four Points by Sheraton Le Verdun, Waiting you when opportunities permit to be in Beirut again. Regards Sara KAWAS Director of Rooms

Thank you Rouba for your time in reviewing your stay at the Four Points by Sheraton Le Verdun. Will be waiting you for a new stay among us. Sara Kawas Director of Rooms

Thank you Mr. Yasser for your wonderful words

Thank you Zeina for your kind words Hope will see you soon again Regards, Sara Kawas Director of Rooms

Dear Mr.Michel, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Sara Kawas Director of Rooms

Hi Adam, Thank you for your great comment. Looking forward to host again among us Regards, Sara Kawas Director of Rooms

Dear Anonymous, thank you for taking the time to rate us and if you can tell us more about your stay so we can arrange for your upcoming stay with us. Regards,

Dear Ouday, Thank you for rating us and if you can help us to serve you better in your upcoming stay by telling us more about your stay it would be great. Regards,