Dear Günther,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

Dear Anonymous, Thank you so much for having chosen our hotel while in Beijing. I am glad you liked our location and our Ladies and Gentlemen were genuinely warm and helpful. Looking forward to welcome you back when your travel includes China's capital city. Sincerely, Aref Sayegh General Manager

Dear Anonymous, It was a pleasure having you and thrilled we were able to fulfill and anticipate your needs and expectations. Looking forward to welcome you again when your plan includes Beijing. Sincerely, Aref Sayegh General Manager

Dear Anonymous,Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Ich freue mich, dass Sie mit uns eine tolle Erfahrung gemacht haben. Ich freue mich auf ein Wiedersehen, wenn Sie das nächste Mal nach Peking kommen. Mit freundlichen Grüßen, Aref Sayegh Generaldirektor

Dear Tom, Danke für die Wahl. Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us. It is a pleasure to know you enjoyed the location of the hotel. At the same time, we regret to learn about the issue you encountered during your stay and we will address this with our relevant department immediately. We certainly understand your disappointment and we genuinely regret the inconvenience caused to you. The feedback provided by you is used to identify the areas in need of improvement and to better train our employees, all of which will help to continuously enhance the satisfaction levels when you return. Thank you for your support and efforts, and we truly hope to have a second chance to welcome you back in the near future.

Dear Hanseat, Thank you for your superb review of Raffles! We really appreciate your kind words about our hotel, especially in regards to our delicious food, comfort of rooms and service. More importantly, we are grateful that we made your trip to Beijing a memorable one and that you enjoyed what truly defines Raffles, that is our colleagues and the way we recognize, welcome and value our guests as stated by you. Thank you once again for your positive review and we look forward to hosting you again soon. Warm regards, Christian Sack – General Manager

Dear Guest, thank you for your recent stay at Raffles and rated us as "excellent". We are looking forward to welcoming you back in the near future. Christian Sack-General Manager

Dear Guest, Thank you for your superb review of Raffles! We really appreciate your kind words about our hotel. Thank you once again for your positive review and we look forward to hosting you again soon. Warm regards, Christian Sack – General Manager

Dear guest, Many thanks for having taken the time to share you feedback about your stay at Raffles Beijing with the expedia community. We are certainly pleased to hear that you enjoyed your stay overall and even more grateful for the recommendation that we will certainly take into consideration during our next renovation. Your detailed descriptions of the settings of our hotel are greatly appreciated. Thank you again for your positive review and we look forward to hosting you once again soon. Warm regards, Christian Sack – General Manager

Lieber Gast, Ich moechte mich bei Ihnen fuer Ihre Feedback bedanken. Wir werden Ihre Lobenden Worte umgehend an die Kollegen weiterleiten. Lob von unseren Gaesten ist einfach eine grossartige Motivation und Bestaetigung fuer unsere Arbeit. Wir bei Raffles sind stolz darauf, unseren Gaesten nur Service auf hoechstem Nivaeau zukommenzulassen und wir hoffen sehr, Sie bald wirder bei uns im Raffles Beijing Hotel befruessen zu duerfen. Sollten Sie bereit sein, Ihre grossartigen Erfahrungen mit unserem Hotel und underem einzigartigen Service mit der Welt zu teilen, um auch anderen Reisenden den Genuss unserer Gastfreundschaft zu ermoeglichen, wuerden wir uns sehr ueber einen Tripadvisor Eintrag von Ihnen freuen. Mit Fruendlichen Gruessen Christian Sack General Manager

Lieber Gast, Ich moechte mich bei Ihnen fuer Ihre Feedback bedanken. Wir werden Ihre Lobenden Worte umgehend an die Kollegen weiterleiten. Lob von unseren Gaesten ist einfach eine grossartige Motivation und Bestaetigung fuer unsere Arbeit. Wir bei Raffles sind stolz darauf, unseren Gaesten nur Service auf hoechstem Nivaeau zukommenzulassen und wir hoffen sehr, Sie bald wieder bei uns im Raffles Hotel beijing befruessen zu duerfen. Sollten Sie bereit sein, Ihre grossartigen Erfahrungen mit unserem Hotel und underem einzigartigen Service mit der Welt zu teilen, um auch anderen Reisenden den Genuss unserer Gastfreundschaft zu ermoeglichen, wuerden wir uns sehr ueber einen Tripadvisor Eintrag von Ihnen freuen. Mit Fruendlichen Gruessen Christian Sack General Manager

Dear guest, Thank you so much for the review following your recent stay with us at Raffles Beijing. We hope to see you again in the near future. Warm regards, Christian Sack – General Manager

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager

Dear Mrs. Myla,Thank you for choosing Beijing Hotel NUO and for your feedback after your recent stay with us. We are delighted to hear that you enjoyed the hotel's breakfast and that the room lived up to your expectations. Your kind words about our helpful and friendly staff mean a lot to us, and we will definitely share your feedback with them.We hope to welcome you back soon again. Best regards, Beijing Hotel NUO

Dear Lei, Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us. It is a pleasure to know you mentioned a room space. Thank you for your time and we hope to welcome you back soon again. Best regards,Beijing Hotel NUO

Dear Mrs. Xue,Thank you for choosing Beijing Hotel NUO and for your feedback after your recent stay with us. It is a pleasure to know you enjoyed the facilities and staff service of the hotel. We apologize for the issues you encountered with accessible room. We will put your suggestions to the later renovation plan. We hope to welcome you back soon again.Best regards,Beijing Hotel NUO

Dear Mr. Marco,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us. It is a pleasure to know you enjoyed the location and staff service of the hotel. We have planned to uplift our Heritage building, and we would be pleased to accommodate you in our new rooms from our Elite building on your next visit.Thank you for your time and we hope to welcome you back soon again.Best regards,Beijing Hotel NUO

Dear Mr. Victor Isaac,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel and our staff service. We hope to welcome you back soon again.Best Regards,Beijing Hotel NUO

尊敬的CHUNJI，非常感谢您选择北京饭店诺金并对您的入住之旅感到满意，您的满意是我们最大的动力。得此肯定甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快

尊敬的宾客，非常感谢您选择北京饭店诺金并对您的入住之旅感到满意，您的满意是我们最大的动力。得此肯定甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快

尊敬的宾客，非常感谢您选择北京饭店诺金并对您的入住之旅感到满意，您的满意是我们最大的动力。得此肯定甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快

Dear Guest,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

Dear Mr. Kan,Thank you for choosing Beijing Hotel NUO and for your feedback after your recent stay with us.It is a pleasure to know you enjoyed the location and historical of the hotel.We apologize for the inconvenience caused by payment when you checked out, and also the room facilities, and we want to make sure you know that we have addressed these problems to the management for further improvement. We appreciate your valuable feedback and suggestions for improvement, and we are committed to providing you with the best possible experience during your next stay with us.We hope to have the pleasure of welcoming you back to our hotel soon.Best RegardsGavin Qu

Dear Mr. Ben,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

尊敬的Tommy，感谢您选择北京饭店诺金以及对我们的认可，您的满意是我们最大的动力。得此美言甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快！

Dear Mr. Yeang,Thank you for choosing Beijing Hotel NUO and for providing us with your feedback after your recent stay.We are delighted to hear that you enjoyed the unique location of our hotel. Regarding the safety of our WiFi, we would like to assure you that we work with a provider who guarantees high standards of security. We apologize for any inconvenience you may have faced with connectivity issues, and please be informed that we have already addressed this with our IT team.We appreciate you taking the time to share your valuable feedback with us, and we hope to have the pleasure of welcoming you back soon.Best RegardsGavin Qu

Dear Mr.OSTENIC,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

尊敬的Yin-Yin，感谢您选择北京饭店诺金以及对我们的认可，您的满意是我们最大的动力。得此美言甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快！

Dear Ms. Claudia,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

Dear Mr. Geoff,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

Dear Ms. Lihua,Thank you for staying with us and taking your time to let us know of the unpleasant experience you encountered during your stay.Please accept our apology for your disappointment in our inadequacies as we have not delivered the level of service of Beijing Hotel NUO standards.We have shared your valuable comment to our team and corrective steps have been taken to prevent similar occurrences.We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality.We look forward to being of service to you when you next visit to Beijing Hotel NUO.

Dear Mr. Oscar,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

Dear valued guest,We want to express our gratitude for choosing Beijing Hotel NUO for your stay in Beijing. We appreciate your feedback after your recent visit to our property.We are glad to hear that you enjoyed the hotel's location and environment. However, we regret to learn that you experienced a smoking smell in your non-smoking guest room. We apologize for any inconvenience this may have caused you. We have shared your feedback regarding the cleanliness and unhelpful front desk colleagues with our team for immediate improvement.Thank you for bringing these areas of improvement to our attention. We hope to have the opportunity to welcome you back in the near future.Best regards,Gavin

Dear Valued Guest,Thank you for choosing Beijing Hotel NUO and for taking the time to provide us with your feedback regarding your recent stay.We are sorry to hear that you experienced inconvenience due to an issue with the facilities in your room. Please accept our apologies for any inconvenience caused. If you could kindly share further details with me via email at gavin.qu@nuohotel.com, I would be happy to personally follow up on the matter and work on a solution to ensure that such issues do not occur in the future.Mr. Cao, thank you again for your feedback. Please rest assured that we take all comments seriously and will make the necessary improvements. We appreciate your time and hope to have the opportunity to welcome you back in the near future.Thank you for choosing Beijing Hotel NUO and for giving us the opportunity to serve you.Best regards,Gavin

Dear HUAT BENG,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

Dear Christoph,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

Dear Tina,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu