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Bewertungen von Crown Vista Hotel

3.5 out of 5
Crown Vista Hotel
Kompleks Top View Garden, Batam, Batam Island

Bewertungen

7,8

Gut

21 von insgesamt 78 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
33 von insgesamt 78 Gästebewertungen haben eine Bewertung von 8 - Gut" "
18 von insgesamt 78 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 78 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 78 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

8,6/10

Personal & Service

7,0/10

Ausstattung

7,2/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

shashank

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location is wonderful, The property is dilapidated and not maintained. Sofas have stains. Understand that it was a quarantine facility during COVID times and has not been upgraded since. The drinks menu in the bar is very limited, the live band though on a Saturday night was awesome, still the bar was deserted. It overseas the city and there is a nice balcony but not well kept. The noise from the traffic on the highway below and the mosque is very disturbing in the room. The staff though was pretty cordial. Limited vegetarian options in the menu.
Aufenthalt von 2 Nächten im Dezember 2023

6/10 – Okay

Chean Veen

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Short of being a resort and yet a hotel slightly far from town, the only comfort that the hotel provides is free shuttle services and an extremely friendly and bilingual service team who goes all out to help customers. If only facilities and amenities could be upgraded, I would have given it a 4 star rating.
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

IRWAN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023

2/10 – Ungenügend

Patrick

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
3 days vacation in Batam
Aufenthalt von 2 Nächten im August 2023
Antwort von Reni P. - Front Office Manager am 5. Sept. 2023
Dear Mr Patrick,We're sorry that your experience did not meet your expectations; please allow us to convey our sincere apologies.We also hope you can provide detailed information about a less satisfying stay. Hopefully on your next visit, you can have a better experience.Best Regards,Reni P.Front Office Manager

10/10 – Hervorragend

Kamsani

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Reni - Front Office Manager am 18. Juli 2023
Dear Mr Kamsani, Thank you for your positive feedback. We are glad to know your experience during your stay with Crown Vista Hotel Batam. We appreciate your review and hope to welcome you back in the future.Best Regards,

6/10 – Okay

CHEE KWONG

Gut: Personal & Service und Ausstattung
View is good as long it is not facing the residential property which is 30m apart. Breakfast is OK. Room needs upgrade as it is old, dark and got some odor as well as the corridor. Floor dusty. Gym facilities and pool is ok , however the spa pool a bit dirty.
Aufenthalt von 1 Nacht im März 2023
Antwort von Reni Purwanti am 25. März 2023
Dear Mr Chee Kwong,Thank you for sharing your feedback to your recent experience at Crown Vista Hotel,Our guests satisfaction is paramount for us and we assure you that we have well addressed your concerns with the management and team.Looking forward to welcoming you back at Crown Vista Hotel.Best Regards,Reni PurwantiFront Office Manager

6/10 – Okay

anna

Aufenthalt von 2 Nächten im März 2020

8/10 – Gut

Larry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Crown Vista is on a hill side overlooking the City of Batam. It has a nice breeze current that sweeps up the hill making the climate very pleasant. The hotel has a clean large first class swimming pool and hotel provides regular daily free shuttles to two different large malls. Staff are very friendly professional and top notch. Can not say enough about the pleasant staff.
Aufenthalt von 2 Nächten im Februar 2020

8/10 – Gut

Larry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay staff were all very positive friendly and efficient.Used the large swimming pool daily. It was not busy clean and warm. The hotel has a free shuttle bus to two different malls. The Naygota Mall is bigger and much better with more choices for stores and restaurants. Mall meals are reasonable and varied. Both malls have large supermarkets that are very good for picking up soft drinks, fruit and snacks. Hotel drinks are over priced by several hundred per cent.
Aufenthalt von 4 Nächten im Februar 2020

8/10 – Gut

Faizal

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2019

8/10 – Gut

Chan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not near to mall, but they provide shuttle or you can book grab. Breakfast not much variety. Overall are fine and value for money.
Aufenthalt von 2 Nächten im September 2019

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
tres bon accueil, personel tres agréable et a l ecoute
Aufenthalt von 1 Nacht im März 2019

10/10 – Hervorragend

david

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice get away
The hotel staff was nice and friendly. I was picked up from the ferry terminal by the hotel driver he was very friendly. Upon checkin the front desk staff was very friendly as well. The D-nest bar was good as well the food was good and they had a few craft beer that were nice as well. The band there was quite good as well.
Aufenthalt von 2 Nächten im September 2019
Antwort von DN am 16. Sept. 2019
Thank you for taking the time to review your stay with us. We are very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

8/10 – Gut

Keith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The stay was pleasant and the staff was kind to allow me to check in earlier.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von DN am 27. Mai 2019
Thank you for taking the time to review your stay with us. We are very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

8/10 – Gut

Clair

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Noisy
On both nights of our stay, it was very noisy. We were in room 222, the receptionist informed us on our second night it’s because there’s a wedding and the ballroom is just above our room. After complaining about, the receptionist by the name of Windy did not bother offering to move us to another room despite my husband asking her to.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von DN am 24. Mai 2019
Dear Clair. Thank you for staying with us and taking the time to review our Hotel. We would like to start by apologizing to you for your stay was not meeting your expectations. Your valuable feedback regarding noisy room has been shared with our department related to take improvement action immediately. Once again we would like to apologize that our Staff did not react to your request for changing to others room.

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The decoration of the room could have much better with just paint in soft colours and not wallpaper.
Aufenthalt von 7 Nächten im April 2019
Antwort von DN am 24. Mai 2019
Thank you for taking the time to review your stay with us. I am very pleased to inform you that we planning to renovate our room soonest. Looking forward to seeing you again.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2019
Antwort von DN am 14. Feb. 2019
Thank you for taking the time to review your stay with us. I am very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

8/10 – Gut

Luke

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2019
Antwort von DN am 14. Feb. 2019
Thank you for taking the time to review your stay with us. I am very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
i checked in on the 22/12/18 and stayed till 24/12/18. During the 2 days of stay, I thoroughly enjoyed my stay. Firstly , I was greeted with a big surprise. The front office has upgraded me from a standard to Deluxe room. The room is not only neat and tidy,but what i like most is the huge balcony with chairs and tables. Facing the view, there's a huge screen. My son was happy to sip his drinks and enjoyed the viewing the screen. at that time, it was on football. Staff are friendly and I give credit to the front office manager, David. He replies promptly . Hotel has a free shuttle to BCS and Nagoya Hill to and fro. It has a spa, I did my facial, massage and eye treatment for Singapore 50. It is really good . I am sure, i will visit again and stay in the same hotel again.
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von DN am 14. Feb. 2019
Thank you for taking the time to review your stay with us. I am very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

8/10 – Gut

Ravindran

Gut: Sauberkeit und Personal & Service
Nice and quite place but no mini shops to buy things . Need to take taxi if wants to buy things
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von DN am 14. Feb. 2019
Thank you for taking the time to review your stay with us. I am very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

8/10 – Gut

Michan, 日本

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
照明が暗い。コンセントの位置が悪い。
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von DN am 14. Feb. 2019
Thank you for taking the time to review your stay with us. I am very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2018

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2018

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
コストパフォーマンスは良いです
バスタブもあり、部屋は比較的綺麗で、コストパフォーマンスが良いです。 朝食も豊富です。 移動はタクシーが必要なのが多少不便です。
Aufenthalt von 1 Nacht im Juli 2018

10/10 – Hervorragend

Liew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful Trip with a Good Hotel!
Hotel condition not bad actually, Night scenery is good because on small hilltop, Staff are friendly & helpful, Breakfast is good, Free shuttle bus to local shopping mall is a plus point.......... overall very good! Happy Trip! Will come again!

6/10 – Okay

Sue, Singapore

Gut: Personal & Service und Zustand der Unterkunft
Nice night bird’eye view
Like the quiet ambience. Good get away from bustle of city. Windy n nice bird’s eye view at balcony to cityscape. Friendly n helpful staff Overall hotel seems clean well kept but wonder why the bath curtain is not changed when it’s stained with mold. Not an expensive item to change often.
Aufenthalt von 2 Nächten im Dezember 2017

8/10 – Gut

Willie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great View
Good sencery view. Live band and DJ are awesome.
Aufenthalt von 1 Nacht im Dezember 2017

8/10 – Gut

ws

Gut: Personal & Service
Aufenthalt von 1 Nacht im November 2017

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good
nice room, good service with friendly staff.

8/10 – Gut

RENZ MARK DANYL RAMOS

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Hotel on a hill top
Hotel is on top of a hill and to get to city area one must arrange for transport to get there. Suitable for guest who want to stay a bit further from the city. Getting the deluxe room will give you a good view. Some of the amenities could use some upgrading as it looks quite old. Nevertheless their staff made up for the amenities being old as they were very helpful and attentive. Kudos for always being so hospitable and always having a smile on their faces.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very friendly staff. Very comfortable. Excellent breakfast spread.

10/10 – Hervorragend

nrlmsr, SG

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
What you see is what you'll get.
I got the Deluxe Room for 2 pax, we even got the 1 for 1 Spa. Food was great and the romm great too. The view from the balcony was even greater.
View from the Balcony.
Walkway to our room.
View from the Bar.
Our room toilet.

6/10 – Okay

SOON HUA, SINGAPORE

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Stay here if you prefer some quiteness
Stay a night in this hotel to attend a colleague wedding dinner. There's nothing around the hotel where you can shop. Shuttle service is available to nearby shopping mall but the frequency is low. I asked for an iron and board but they only have one and only one burnt out iron and board for me. I guessed they can't be bothered with it as majority of the guest are here for holiday. The hotel is running and been maintain on a minimal standard. But I must comment that the staffs are friendly and responsive. I emailed them very last minute to arrange a pick up and they responded almost immediately and got the arrangement done.

6/10 – Okay

Md

Gut: Personal & Service und Zustand der Unterkunft

6/10 – Okay

G

Gut: Komfort des Zimmers
It was a nice and friendly staff,only that the flush in the bathroom was not working well

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

8/10 – Gut

Hao

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
strongly recommended
very pleasanf

6/10 – Okay

Marwan, Singapore

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
vista venture
Not too bad with a hill top view and a nice pub. Memorable night with a pr.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
V-day in Batam
It was quite far from Nagoya Hill and the other malls - however we were okay with this as we wanted the peace. The room had a musky smell, even in the toilet. The bedsheet had a few yellow stains. Breakfast was okay with a handful of Indonesian and International food. But you could tell the staff were really trying to provide the best service they could and they were very nice and friendly.

10/10 – Hervorragend

Fion

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

mazlan, yishun singapore

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
a peace, privacy and calm place.
it was the same good feeling that i had for my stay as a week before that too only that this time i was given a room with nothing to view from the window.i forgot to make an early reservation for that previuos room 214.but everything else is still great with a frienly staff,pub waitreses and the band members.it was a happy n peaceful stay n will be back again someday.

8/10 – Gut

Liew, Singapore

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel with Reasonable Price & Moutain View Scenery
This Hotel definitely not a bad choice with good pricing & Hill view Scenery. Highly recommended, Thanks!

8/10 – Gut

mazlan, Yishun Singapore

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
value for peace of mind and money.
I went on a christmas holiday for a 3day2nites stay.was surprised with the cleanliness n beauty hotel lobby and a helpful staffs. was given a room with beautiful views of nature from my window.i was pleased n happy yet the room is clean,confort n tidy. went alone yet never felt bored at all caused theres an outdoor pool,spa which is recomended,rest. and indoor n outdoor pub with liveband and beautiful scenery n theres few trips free shuttle bus to shppg ctr.it is suites for all n that is why i've booked and coming back again on this newyear 2016.for me its a 2thumb ups for this hotel.

4/10 – Schlecht

KO

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Bad experience
Bad experience my room was above the disco , Had to go to bed after 2am after the disco stop their music.

8/10 – Gut

Nuryati Binte Mokthiri, Woodlands

Gut: Personal & Service
Need more rooms for improvement.
Rooms with cockroach all over. Swimming pool to dangerous for children (Slopped). Jacuzzi water slightly hot. Others were great and staffs were friendly and helpful.

10/10 – Hervorragend

Lee, SINGAPORE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cleanliness of room
Only 1 night stay at crown vista hotel Excellent service very good

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
grand old lady
Lovely old style grand hotel with attentive professional staff. A little,dated in parts but made up for with excellent attitude of staff. Is not close to town but hotel bus will drop off and collect for fee. Very enjoyable stay

6/10 – Okay

Ayuniza Meeranty

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
ホテルスタッフの対応には、ホスピタリティーが感じられ満足。不満な点は、割り当てられた部屋が地下であり高台に立地されている場所にも関わらず景色を楽しめなかった。部屋の匂いがカビ臭かったのがマイナス。他は概ね良好！！