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Bewertungen von Red Frog Beach Island Resort

4 out of 5
Red Frog Beach Island Resort
Isla Bastimentos, Bocas Town, Bocas del Toro, Bastimentos, Bocas del Toro

Bewertungen

8,8

Hervorragend

88 von insgesamt 156 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
43 von insgesamt 156 Gästebewertungen haben eine Bewertung von 8 - Gut" "
18 von insgesamt 156 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 156 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 156 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,4/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Philipp

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im November 2023
Antwort von Red Frog Team am 29. Nov. 2023
Hello Phillips,We want to express our gratitude for taking the time to leave us a review. Your feedback is greatly appreciated and motivates us to continue providing exceptional experiences at Red Frog Beach Island Resort. We strive to offer top-notch services to our customers, and your review assures us that we are on the right track. We hope to have the opportunity to serve you again in the future.Best regards,The Red Frog Team

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Spacious villa beautifully surrounded by nature
Surrounded by nature the villas with a view on the sea are very spacious. There is a free boat transfer from Bocas Town. Free transportation by golf cart is provided to get to the different spots within the resort. The beach is extremely beautiful. Since one of the two restaurants was closed there were not many possibilities for breakfast or diner. The market is very expensive and has not much variety.
Aufenthalt von 2 Nächten im August 2018
Antwort von Red Frog Management. am 4. Sept. 2018
Hello Guest, Thank you for your feedback. This is really important for us and take each advise under serious consideration. We are currently working on our restaurants menus and hours of operation in order to offer a wider variety of food items to all of our guests. In regards to the market variety, we are also trying to find a way to improve our variety of items sold. It also makes us happy to hear you were able to enjoy all the natural beauty offer to all of our guests. Regards,

10/10 – Hervorragend

Pat

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Luxuriöses Resort
Edler Strand, nur Abendessen besser im nahe gelegenen Hostel

10/10 – Hervorragend

Rene, Waltenschwil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
mehr als erwartet.
Sehr schöne, grosse Villa. Die halbe Insel gehört zur Anlage. Ohne Golf Car wirds schwierig. Super Ort für Entspannung.

6/10 – Okay

CriCri, Switzerland

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Desperate Housewife Hotel
I had a strange filling in this Hotel. Actually, you have to take a boat for 10 minutes from Bocas main island. You are received at the marina and you get a golfkart to drive to your villa. We had choosed a shared villa. For the richest you can get your private villa. The villas are very big. you have even a small swimming pool per villa. All the villas are neighboor. It has been built like the Desperate Housewife town. It's not what I was expecting at all. On the other side, the complex has two "restaurants". They are not at all at the same quality level as the villas. The main restaurant looks like a cafeteria for teenager camp. The other is a beach restaurant, which is like a real beach restaurant. On the beach, you don't have sunbathseats. The Staff was very helpful. The villas rooms very cleen except under our bed (where it was apparently not done before we get in). During our stay, the cleening was not done. When you want to go on the main island to have dinner, you have to pay 10$/pers (return included) to the hotel boat.. Otherwise the other hotel gests are only US people. In average I think it's too expensive for what it is.
Antwort von Sina am 18. Okt. 2014
Dear CriCri, Thanks for your stay with us and your honest comments. Red Frog Beach is definitely not a hotel, we are a vacation rental resort on a remote island. Guests enjoy the beauty of the villas, the beaches close by and the jungle and nature feeling you get when staying with us. We apologize if you had different expectations and could therefore not enjoy your stay at the fullest. We are still growing in amenities and hope to welcome you again soon at the Red Frog Beach Island Resort & Spa. Kind regards, Sina

6/10 – Okay

Michael, Muenchen

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Mehr Schein als Sein
Wir haben 3 Nächte in einer shared Villa im Januar 2014 verbracht. Die erste negative Überraschung erfolgte beim check-in, wo unsere Reservierung nicht auffindbar war. Grund war ein Abstimmungsproblem mit hotels.com - scheinbar jedoch nicht das erste Mal. Nach einer Wartezeit von 4 Stunden wurde uns dann ein Zimmer in der Villa zugeteilt, was jedoch noch nicht unserer Buchung entsprach (twin Beds, kein eigenes Bad). Die Einrichtung der Villa ist sehr hochwertig und geräumig und größtenteils sauber. Insgesamt kann man sich das Haus wie eine große WG vorstellen, da Küche, Wohnzimmer und Pool von den bis zu 4 Parteien gemeinsam genutzt werden. Die Wege auf der Insel sind teilweise lang und deswegen kann ein Golf-cart hinzugebucht werden (die Strände sind in ca. 15min zu Fuß zu erreichen). Das gastronomische Angebot besteht aus 2 Restaurants in der Nähe: Ein Strandrestaurant mit abwechslungsreichem, aber hochpreisigen Angebot sowie einer "Sportsbar" mit einfachen Gerichten. Alles in allem etwas einseitig und es ist zu empfehlen, Lebensmittel aus Bocas mitzubringen. Alles in allem war es ein sehr schöner Aufenthalt, aber leider nicht die erhoffte Krönung unseres Panama-Aufenthalts.

6/10 – Okay

Michael, Zürich

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice area
We really liked our stay at the villa, the only thing what was missing is a "club"-house closer to the villa. We had to walk about 20 minutes to the restaurant. That a golf car is available with additional cost was not mentioned in the packages. Overall a nice island and a very cool place "bocas del toro".

10/10 – Hervorragend

Arvella

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were very cordial, getting around was easy and there were various options for dining.
Aufenthalt von 7 Nächten im April 2024
Antwort von Mario am 23. Apr. 2024
Thank you very much for choosing us as a tourist destination, it was a pleasure to offer you our services.Regards

10/10 – Hervorragend

Mark

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is very big and so beautiful. The buildings have been situated so well that most of the time you feel like you are alone in the jungle. The villas are amazing! We had so much space and such high quality finishes. The private pools were kept clean and were just what you need in Panama. The staff was so accommodating. You could send a message on WhatsApp and they would help you out. We are pretty fit and did a lot of walking up and down to our villa at the very top of the site and enjoyed it very much, but if you text them, they will bring a small truck or a golf cart to drive you wherever you want to go. They arrange for launchas for you and you can visit other islands or BastiTown. This was the surprise hit of our amazing trip! I so wanted to see a sloth in its habitat and we did see a few as we wandered, but the highlight was when one chose to sleep in the tree right next to our villa. Also, so many red frogs if you take some of the unpaved paths near the beach.
Aufenthalt von 3 Nächten im April 2024
Antwort von Mario am 23. Apr. 2024
Thank you very much for choosing us as a tourist destination, it was a pleasure to offer you our services.Regards

8/10 – Gut

Rebekkah

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The villa we stayed in was beautiful, spacious and the grounds were stunning and super private. Full of wildlife! The whole Red Frog area was amazing if you like a VERY quiet, subdued vacation. There is no shopping, not even a gift shop, and very few restaurants which are also often closed. This was an adjustment but we loved the atmosphere and lack of crowds/commercialization. We were oddly "upgraded" to a 3br villa for no apparent reason. I'm not sure if it was actually an upgrade as we didn't need 3 bedrooms. The one thing that really bothered all of us was the incredibly hard beds. I mean ROCK hard! My husband and I weren't able to sleep well the whole trip which really made it hard to enjoy our time. We're also not used to sleeping in a queen size bed. The descriptions of the amenities online are very misleading. They seem to lay out the facts of one villa, when in reality, each villa is completely different. The description online said there were 3 br, 4 ba. It said there was a king size bed in the master, and another bedroom that had 2 twin beds - these were 2 things very important to us. When we arrived there were 2 br with queen beds and 1br with a twin bed, and only 2 bathrooms. They really need to change the online information to be accurate. At the time of our visit the island was in a drought so water was sometimes off. Also, the pools were only filled about 3/4 full and some not at all. Our private pool was HOT and really needed cleaned by the 3rd day.
Aufenthalt von 5 Nächten im März 2024

10/10 – Hervorragend

ashley

Aufenthalt von 7 Nächten im März 2024

10/10 – Hervorragend

Hildegarde

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved the villa. We think the eating facilities, beach club and The Point Restaurant need a lot of improvement.
Aufenthalt von 3 Nächten im März 2024
Antwort von Mario am 1. Apr. 2024
Thank you very much for choosing us as a tourist destination, it was a pleasure for us that you were here.Regards,Mario Jonah

10/10 – Hervorragend

Amanda, Whitby

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Total paradise! I stayed here with my husband and two young children (ages 3 & 7). We were upgraded from our two bedroom accommodation to a three bedroom villa with private pool. The accommodation was beautiful, well maintained, have a fantastic ocean view, and was absolutely perfect for our family! The resort shuttle came promptly to pick us up when we requested it. The staff were always extremely helpful from booking water taxis to delivering dinner to us via their golf cart shuttle. I could go on forever about this resort! The beach was beautiful, the waves were huge! I did read about strong riptides, and kept my small children close to me and near the shore and didn't have any issues. Such a wonderful paradise. I strongly recommend staying here!
Aufenthalt von 5 Nächten im März 2024
Antwort von Mario am 23. Apr. 2024
Thank you very much for choosing us as a tourist destination, it was a pleasure to offer you our services.Regards

10/10 – Hervorragend

Ruth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Un hotel precioso en medio del paraíso, la playa y la naturaleza se conjugan para dar unos días de descanso y disfrute total de la isla. Las personas súper amables y las instalaciones del hotel excelentes. Lo recomendaré siempre!
Aufenthalt von 2 Nächten im März 2024
Antwort von Mario am 1. Apr. 2024
Muchas gracias por escogernos como destino turístico, fue el placer para nosotros de tenerlos aquí y poder brindarle todos nuestros servicios.Mario Jonah

8/10 – Gut

Diane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We especially liked the boat excursion the hotel booked for us, with our Captain Arturo, we toured one of the Zapatillo islands, snorkeled, saw a few dolphins, it was the highlight of our stay. The staff was overall awesome, they picked us up in the golf carts, they were friendly and polite. The rest of the Resort was alright, the restaurants were fine. The whole experience was pretty laid back if you don't expect attention immediately you'll like it ok. The place is so spread out a bit, but it's overall walkable, it seems like they are spread a bit thin for staff. Not a swimming beach area really.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Mario am 1. Apr. 2024
Hi Diane, Thank you very much for choosing us as a tourist destination, it was a pleasure for us to be able to offer you our services.Mario

10/10 – Hervorragend

Tonja

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2023
Antwort von Red Frog Team am 25. Okt. 2023
Dear Mr Tonja, Thank you for rating us, We’re glad you enjoyed your experience at Red Frog Beach Resort and hope to see you again soonRed Frog Beach Island Resort Team

10/10 – Hervorragend

Allison

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The gardens and bird life are spectacular. A beautiful place to stay. I would describe this property more like a housing estate than a resort though. A great place to get away from a hectic pace.
Aufenthalt von 4 Nächten im August 2023
Antwort von Red Frog Team am 7. Sept. 2023
Hi Allison,Thank you for taking the time to review your stay at Red Frog Beach Resort. We are thrilled to hear that you had an exceptional and enriching natural experience during your visit. The island is known for its diverse wildlife, unique ecology, and beautiful beaches, and we are glad that you were able to enjoy all that it has to offer. We look forward to welcoming you back soon!Best regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Mario am 14. Juli 2023
Hola , estamos muy agradecido con su visita a nuestros Resort, fue un placer para nosotros de atenderlos y esperamos su pronta visita nuevamente.Saludos,

10/10 – Hervorragend

Eitan

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was very nervous to stay here not knowing anything about it. It was an unbelievable and unforgettable experience. Definitely want to come back. The staff was incredibly nice and helpful. The island is a paradise, the resort is a luxury, well organized and beyond beautiful! Again: the staff is awesome!!!
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Mario am 27. Jan. 2023
Hi, Thank you very much for choosing us. It was a pleasure for us to serve you as you deserve. I hope to see you again in the future.Regards, Mario JonahResort Manager

6/10 – Okay

ROBERT

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
So, the first thing you should know is that this is really a real estate venture that is also operating as a bit of a hotel, using villas with individual rooms of the villa rented out separately. Maybe this is temporary until they complete the development and sell everything off? It shows in a variety of ways. Rooms are separated by a locked door, but it's a single door so you can hear EVERYTHING from next door. The pool area would be fine if the same group was occupying the whole villa, but the space around it isn't very wide so sitting by the pool, you're staring straight into someone else's room at quite close quarters. Food in the Rosa Restaurant is OK (and breakfasts are good), but it lacks any atmosphere because most of its business in the evening seems to come from people collecting take away food to eat in their villas (maybe they own them?). Better to walk along the public beach to the Palmar Bar and Restaurant - there's some Caribbean atmosphere and pretty good food which is better value too. Finally, don't even think about using the hotel's laundry service. It's hideously expensive! All in all, it was just OK. It could be so much better if only it were designed for the purpose for which it's being used......and for the price being charged, it probably should be.
Antwort von William Gutierrez - General Manager am 11. Jan. 2023
Thank you kindly for your comments dear Robert.We have 3 different types of accommodations: Villas, Condo apartments and Jungle Lodges. For privacy and laundry, I would definitely recommend a full Villa (equipped with washing machine and dryer) instead of a 1bedroom studio with shared pool. We will review the description of the different accommodations to help our future guests make informed decisions.Thank you kindly for your comments from La Rosa. There are 2 nice additional options: 1) Palmar (great atmosphere and menu) and 2) Nachyo Mamas (beachfront only available for lunch)We hope to have the opportunity to host you again in the future.Saludos desde Red Frog Beach Island Resort

10/10 – Hervorragend

Ted, flushing

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff do anything for you!
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Mario am 12. Dez. 2022
Hi Ted, Thank you so much for choosing Us as a tourist spot, it is more thatn a pleasure to offer our best services to all the guest of Red Frog Beach Island Resort.Regards, Mario Jonah Resort Manager

10/10 – Hervorragend

Michael

Aufenthalt von 3 Nächten im Dezember 2022

8/10 – Gut

Jose Antonio

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2022
Antwort von William - GM RFB am 21. Juli 2022
Thank you so much Jose Antonio for grading us with 8 out of 10. We truly appreciate that and look forward to host you again in the near future. I received your previous message and thanks to you, we have already started with Pre Arrival service. All future guests are to be contacted prior to arrival to provide useful information to enhance their stay. Saluods desde Red Frog Beach

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Very nice —a few things to consider
Very nice place. Staff were very friendly and accommodating. Sergio and Enrique went out of their way to make sure we were comfortable. The villa was amazing — a lot of comfort in the middle of the jungle. It was spotless. I would have liked to receive more information about the villa before and upon arrival. No one explained to us where things were or what to do with trash, for example. You definitely need a golf cart if you want to move freely around the resort. I would have liked to know that food options are quite limited and we could have brought our own food to cook in the villa. We found the place a bit pricey for the level of service/amenities. We were particularly disappointed with the food and service at la Rosa restaurant. Nature is impressive! Upon arrival we saw red frogs and three sloths. We were able to see monkeys too. Overall, we really liked the peace and quiet and quality of the villas and we will be back better prepared and knowing that this is like renting a summer home.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Mario am 21. Juli 2022
Hi Jose Antonio, Thank you so much for your comment, we will apply a new form that is call pre arrival letter, there our guest will find all the information before they arrival and if they have any question , it will be a pleasure for Us to answer. Regards, Mario Jonah Resort Manager

10/10 – Hervorragend

Paresh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property with everything you need for a peaceful and relaxing vacation. Will definitely be back again!
Aufenthalt von 3 Nächten im Mai 2022

8/10 – Gut

Kristine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property. Nice people. Gorgeous views, beach and pool. I would suggest more activities such as yoga, meditation, a gym, pickle ball courts
Aufenthalt von 3 Nächten im April 2022

10/10 – Hervorragend

Abraham

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
vey beautiful quiet place
Aufenthalt von 2 Nächten im März 2022

10/10 – Hervorragend

Gaiane, Toronto

Aufenthalt von 17 Nächten im Februar 2022

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Personal & Service
Pessimo rapporto prezzo - prestazione/servizio
Un furto di soldi, in seguito i nostri perché. Già il solo nome Resort non c’entra nulla con quello che propone questa struttura. Loro hanno case e appartamenti sparsi ovunque, la maggior parte in vendita e vogliono dare l’idea di un resort.In funzione/operativo c’era un solo ristorante,neanche molto buono.Il loro cosiddetto BeachClub in 3 giorni consecutivi che siamo stati lì,non aveva mai degli asciugamani per noi. Un giorno erano esauriti, un giorno chiuso la lavanderia, un giorno non avevano abbastanza perché il tempo non era bello.Per spostarsi dalla reception, al negozio alimentare (con scarso fornimento frutta e verdura), al Beach club, al nostro alloggio ci avrebbe fatto comodo un golfcart. Ma non ne avevano a disposizione per affittarle, in quanto erano in manutenzione. Si, potevi farti portare in giorno, chiamando la reception e ti venivano a prendere, ma non é proprio una scelta “flessibile” per chi come noi in vacanze desidera spostarsi liberamente. Era piacevole fare delle passeggiate, ma così ogni giorno facevi km e km solo per spostarsi per comperare anche una solo bottiglia di acqua.Il nostro JungleLodge era ok,ma dei 65m2 promessi nella prenotazione ci mancavano al meno la metà.Non c’era una cassaforte, la porta del balcone era stata scassata e rotto. In 4giorni non erano capaci e farci una unica pulizia, promesso da prenotazione servizio giornaliero. Neanche un cambio asciugamano! Struttura per noi sopravvalutata e decisamente troppo caro, pessimo!
Aufenthalt von 4 Nächten im Januar 2022

8/10 – Gut

Marsel

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The service was incredible and the food and drinks were great, but they charge you extra for cleaning your room and the pictures are a little misleading
Aufenthalt von 3 Nächten im Dezember 2021

8/10 – Gut

Daniel

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
NO hubo servicio de limpieza de la habitacion
Durante toda nuestra estadia, NO tuvimos el servicio de limpieza de la habitacion, habida cuenta de la importante suma que pagamos por ella.
Aufenthalt von 2 Nächten im Dezember 2021

10/10 – Hervorragend

Brad C.

Gut: Sauberkeit
Jungle Oasis
We were greeted by the friendliest staff ever and that continued throughout our stay. The property was so beautiful and there was so much to do in terms of excursions or right there at the resort.
Aufenthalt von 2 Nächten im November 2021

10/10 – Hervorragend

Rebecca

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Magical experience! We stayed in an oceanfront villa. The resort offered a great balance of privacy and amenities. A couple of their amenities were closed for maintenance but we still had a fantastic time and would return in a blink of an eye.
Aufenthalt von 4 Nächten im November 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Extraordinariamente relajante, con todas las facilidades... pero la próxima vez será buena idea alquiler un club car, ya que el transporte no estaba disponible siempre para recorrer las instalaciones...
Aufenthalt von 2 Nächten im November 2021

10/10 – Hervorragend

Karen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Upon arrival we were informed our Jungle Lodge unit had A/C issues and we were upgraded to a Villa. The unit was clean and very spacious. However, the kitchen was very poorly furnished and what was included was not well-maintained. The knives were broken or very very dull and the dishwasher did not work. EVERYTHING else was wonderful. One suggestion I would give is to arrange a golf cart rental way ahead of if time if you think you need or want one.
Aufenthalt von 8 Nächten im November 2021

10/10 – Hervorragend

Niclas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great resort, lovely beaches and exotic animals
We stayed 7 nights in a villa. Ample space, good a/c, great views and our own pool. What’s not to like! The adjacent clubhouse is really nice with lovely pool and views. The food and drinks are great but expensive - as expected at luxury resort on an island. There isn’t a proper breakfast place at the resort as the clubhouse only opens at 12 noon. We tried breakfast at Selinas Red Frog, didn’t like it much. Poor food quality for the money and horrible coffee. There are much better and cheaper eating options at the nearby Palmar resort - go there for breakfast instead. Or make you own at the villa. The Red Frog Deli Supermarket stock what you need for basic cooking and they have the best coffee, made on a proper espresso machine! And the staff will shuttle you around the premises in electric golf carts, so it’s easy and effortless to get around this rather big estate. Just make sure to set up a WhatsApp account as it makes communication with reception much easier. Living on the edge of a rainforest has its pros and cons. There are quite a few bugs around, so remember to bring bug spray against mosquitoes and sandflies. On the plus side, it is great for animal spotting. We saw sloths, big iguanas, tiny red frogs and had a group of monkeys passing by our villa every other day. Amazing stuff! The beautiful golden beaches on Isla Bastimentos are proper world class, especially if you like body surfing in the waves.
Aufenthalt von 3 Nächten im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best vacation I’ve ever experienced
Aufenthalt von 1 Nacht im April 2021
Antwort von The Team at Red Frog Beach Island Resort am 12. Mai 2021
Dear Guest, Thank you for choosing and trusting Red Frog Beach Island Resort for your vacation and for taking the time to share your feedback with us. It means so much when our amazing customers share their experiences. We are glad we were able to exceed your expectations! We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breath-taking property! The staff was wonderful. So helpful arranging boat taxis. We enjoyed taking the golf cart to Polo beach. We saw monkeys and sloths on the property. Ziplining staff were amazing. We had such a fun day. Thank you, Expedia for helping us when we needed to make changes. Love Expedia!
Aufenthalt von 9 Nächten im April 2021
Antwort von Red Frog Beach team am 4. Mai 2021
Thank you so much for staying with us and the nice review. We hope to see you back in paradise soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelente todo el personal muy amables y atentos, excelentes instalaciones, limpieza impecable, las vistas son espectaculares, los senderos y naturaleza están recomendado al 💯 BEST IN CLASS!
Aufenthalt von 4 Nächten im Februar 2021

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Très beau cadre. Resort agrable. un peu cher.
Notre chambre dans la villa front de mer etait très spacieuse,très bien située. Ce serait bienvenu s'il y avait des fauteuils plus confortables sur les balcons. Réf Frog Beach est un beau Resort. Le personnel est agréable et attentionné. Par contre les tarifs aux deux restaurants sont selon moi trop élevés pour ce qu'ils offrent, même si c'est bon. Le cadre est très agréable avec deux grandes plages.
Aufenthalt von 6 Nächten im Februar 2020
Antwort von Red Frog Management am 9. März 2020
Hello Thomas, Thank you for taking the time to give your feedback! This is something we take full advantage in order to improve our services. Your comments have been shared with the director of the property to review. Best regards, Management

8/10 – Gut

Hazen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Red Frog Beach Resort
Facility was great, Point restaurant was our favourite. Ricardo was just great and went over and above to make our lunches special. The other restaurant, the one by Tortuga Beach was not so good. Tried it once and elected to eat all our meals at the Point. Red Frog could have been much more helpful with our arrival though. Bertha Calvo emailed me that we should take Taxi 25 from Alimarante to Bocas Town and then call her upon our arrival. We arrived in Bocas Town OK and then called all three numbers Bertha had provided. All three were not being manned and said leave a message and they would get back to us. Not exactly a confidence booster. Not sure why she didn’t mention the office on Third street that we could have walked to. Things turned out Ok and we made it to the resort Ok but it would have been nice with a bit more info.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von Red Frog Management am 28. Feb. 2020
Hello Hazen, Thank you for your feedback. This is really important for us to improve our customer experience. Best regards,

6/10 – Okay

Patricia, Mapleridge

Property was ok , only complain we had I book a one bedroom honeymoon suite which I thought was on the beach .instead we got a 3 bed room villa 15 minutes walk to beach when we questioned they said we were up grated I guess there was nothing left on the beach
Aufenthalt von 5 Nächten im Februar 2020
Antwort von Red Frog Management am 26. Feb. 2020
Hello Patricia, Thank you for your feedback, this is something we take seriously in order to improve our services and customer service. Please know, that our team advised you with the correct information, our honeymoon suite is also a hillside accommodation (15 min. from the beach walking) the same as the villa we upgraded you to. Our beachfront accommodations are always the first to be rented every season. If one were available our team will have been more than happy to change your reservation to a beachfront room without hesitation. As our guests' satisfaction is our main goal. Again, thank you for your feedback and sorry for any inconvenience. Regards, Red Frog Management.

10/10 – Hervorragend

lamber, Salem, Oregon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My daughter loved it. Her own private pool. No bugs like rest of Bocas area. Plenty to do. Great food at good prices.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Management am 18. Feb. 2020
Dear Lamber, Thank you for your positive feedback. We appreciate your taking a moment to share your comments with us and are super happy to hear your daughter enjoyed her time at the resort! Hope you can visit soon again. Regards, Management

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beachfront....distance from amenities was a bit much. Dryer didn’t work. Otherwise overall it was very good.
Aufenthalt von 6 Nächten im Januar 2020
Antwort von Red Frog Management. am 1. Feb. 2020
Hello! Thank you for your feedback. We have shared your comments with the director of the property. Regards,

8/10 – Gut

Ramon, Barcelona

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
En general el hotel està bien solo que es muy grande. Nosotros estabamos en ina vil·la y para moberte tienes que llamaran al 500 y te pasan recoger con camion casi del ejercito donde ellos llevan de todo para la Limpieza la verdad un poco lamentable. Si que es cierto que tienen unos carritos de golf , para desplazar però la mayoria fue en camion . Tammbien se pueden alquilar , però estaba saturada. Tambien tiene dos restaurant es uno de ellos el point en general bien. Ahora bien el Restaurante la Rosa , para clamur de comida le falta algo el servio un poco mejor, mantéles y le sobra la mesa que tienen de oficina. Las instalaciones correctes.
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von Gerente de reservaciones am 8. Jan. 2020
Hola Ramon, Muchas gracias por compartir sus comentarios. Gerencia de cada departamente recibira sus comentarios, para asi mejorar nuestros servicios. Saludos cordiales,

4/10 – Schlecht

Maeva

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
N'en vaut pas le prix du tout
Nous avions réserver une villa 2 chambres. À notre arrivée, la reception de trouvait pas notre réservation et ne semblait pas s'en préoccuper du tout. Le staff étaient super lent et nonchalant (comme tout au long de notre séjour d'ailleurs). Après un bon 40 mins, ils nous font signer les décharges et les photocopies de nos documents. Nous n'avons reçu aucun cocktail d'accueil (ou d'attente) ni aucun accommodement. Nous décidons alors de d'allez au restaurant de la plage en attendant. Nous devons alors louer un golf cart (parce qu'apparemment même lorsqu'on loue une villa à 2400$ pour 3 nuits ce n'est pas compris) En fin d'après midi, on vient nous porter les clefs sur la plage. La villa n'est pas celle que nous avions réservé, elle a d'ailleurs 3 chambres? En bref, Négatif: IL N'Y A AUCUN COFFRE FORT DANS LA VILLA, il faut tout laisser à la réception Le wifi ne marche pas ou à peine dans la ville (oubliez Netflix) Les portes patios sont super cheap Aucune serviette à main dans la salle de bain d'en haut (jamais) Aucun couteau décent La vaisselle est dépareillé et très de base Le balcon en bois a besoin d'amour et de rénovation Aucune prises à coté du lit ni nul part dans la chambre des maitres. Staff désagréable Ménage mal fait La villa en général n'est vraiment pas moderne, les salles de bain et les chambres sont sombres. Positif: Le resto sur la plage La plage Le zipline
Aufenthalt von 3 Nächten im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovey property, very nice staff, nice there was a store on site for provisions. Great transportation from the airport . Golf cart rental is a must .
Aufenthalt von 4 Nächten im November 2019
Antwort von Red Frog Management am 24. Nov. 2019
Hello! Thank you for your feedback! Hope you can visit us soon again. Regards, Red Frog Management

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Totalmente recomendable, recomiendo la habitación frente al mar
Aufenthalt von 3 Nächten im Juni 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Juni 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked everything, the private pool was unique and the service was excellent.
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Red Frog Management am 14. Juni 2019
Dear Guest! Thank you for your positive feedback! Hope you can visit us again soon. Regards, Red Frog Management