Dear Lynn,Thank you for your feedback regarding the toilet height. We apologize for any inconvenience this may have caused during your visit. Your comfort is important to us, and we will certainly consider your suggestion for future improvements. We hope to welcome you back soon and provide a more comfortable experience. Thank you for staying with us!

Dear Amir,Thank you for sharing your feedback. We're glad you found value in our services and enjoyed your stay. Your comments help us improve, and we appreciate your input. If there's anything specific we can do better, please let us know. We hope to welcome you back soon!Best regards,

Dear Matthew,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced.We understand your frustration regarding the additional deposit required at check-in. To clarify, our policy of requiring a credit card for check-in, along with the deposit information, is indeed communicated through multiple channels. This information is prominently displayed on our website, and guests receive a message from the booking website as well as an email detailing these requirements.We regret that you were unable to reach us by phone and that this led to confusion upon your arrival. Our team is committed to ensuring clear and transparent communication to prevent such issues. We will review our processes to improve accessibility and response times.If there is anything further we can do to assist you, please do not hesitate to reach out to our customer service team.

Hello Jordana,I'm sorry to hear about your disappointing experience. It sounds like there were multiple issues that impacted your stay. The unavailability of amenities like the pool, hot tub, and functioning fridge, along with a faulty blow dryer, must have been frustrating. It's understandable that you expected better responsiveness from the staff, especially when it came to basic amenities. Your feedback highlights areas where the hotel could improve its service and communication to ensure a more pleasant stay for guests in the future.Thank you

Dear John,We sincerely apologize for the inconvenience caused by the closure of the hot tub during your stay. Our team understands the disappointment this may have caused, and we're truly sorry for any disruption to your plans.To make amends for this unexpected maintenance issue, we provided additional inclusions to enhance your experience. Your feedback regarding the cleanliness is duly noted, and we assure you that we are taking steps to address these concerns promptly.Thank you

Hello Charles,Thank you for your positive feedback.Hope to welcome you again soon.Thank you,

Dear Kathy,I'm truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable to us, and we'll address these issues immediately to ensure they don't recur. Please accept our sincerest apologies for falling short of your expectations. We value your loyalty and hope to have the opportunity to regain your trust on your next visit. Thank you for bringing this to our attention.

Hello Karie,Thank you for taking time to provide your feedback about your experience.I would like to begin by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to make ourselves better to provide an exceptional experience in the future.Thank you,

Hello Ray,Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.Thank you,

Hello Anastasia,Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to seeing you again soon.Thank you,

Hello Carolyn,Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to seeing you again soon.Thank you,

Hello Connie, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.Thank you,

Hello Shawn,We apologize for the inconvenience caused by our new front desk staff member. We will address this issue promptly to ensure a pleasant experience for all our guests.

Hello Rebecca,We sincerely apologize for the inconvenience you experienced with the cleanliness and drainage in the washroom. Your feedback is valuable to us, and we will address these issues promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.Thank you,

Thank you for your feedback. We're glad to hear you found our location convenient and enjoyed a clean and quiet room. We apologize for the bathroom issue and will address it promptly. We appreciate your understanding and hope to welcome you back for an improved experience. Safe travels!

I sincerely apologize for the inconvenience caused by the cleanliness issue in your room. Please be assured that we will address this immediately. Your comfort and satisfaction are our top priorities, and we appreciate your feedback to help us improve. Thank you for bringing this to our attention.

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.Thank you,

We sincerely apologize for the unfortunate event you experienced. Here at our company, excellent customer support is paramount to us, and occurrences like this are rare exceptions.

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to seeing you again soon.Thank you,

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.Thank you,

Dear Melissa,We sincerely apologize for the inconvenience you experienced during your stay with us. We regret that your room was not cleaned and for the additional charge you incurred upon check-in. We also acknowledge the limited pool availability during your visit. However, we are pleased to hear positive feedback about our restaurant staff and the desk team at checkout. Your feedback is valuable, and we will address these issues to ensure a better experience for our future guests.

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.Thank you,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to seeing you again soon.Thank you,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to seeing you again soon.Thank you,

I sincerely apologize for the inconveniences you've experienced during your stay. Your feedback is invaluable to us, and I assure you we will address these issues immediately to enhance our services. Please allow us to make it right for you.

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.Thank you,

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.Thank you,

Dear Scott, Thank you so much for taking the time to share your experience and leaving 5 star rating. We are happy to hear that you had a great time at our hotel. We look forward to seeing you again soon.Thank you,

Dear Mike,Thank you so much for taking the time to share your experience and leaving 5 star rating. We are happy to hear that you had a nice stay with us. We look forward to seeing you again soon.Thank you,

Dear Thomas, Thank you so much for taking the time to share your experience with us. We take pride in knowing our guests are happy with their stay experience.Thank you,

Dear Christine, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.Thank you,

Dear Andrew,Thank you so much for taking the time to share your experience with us. We take pride in knowing our guests are happy with their stay experience.Thank you,

Dear Pat, Thank you for taking time to provide your feedback about your experience. I would like to begin by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. We will let Food & Beverage department know about the restaurant hours.Thank you,

Dear Pauline, Thank you for taking time to provide your feedback about your experience. I would like to begin by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to make ourselves better to provide an exceptional experience in the future.Thank you,

Dear Dwayne, Thank you for taking time to provide your feedback about your experience. I would like to begin by apologizing to you for not meeting your expectations. We have talked to our housekeeping department about this to improve the situation. Thank you,

Dear MikeThank you so much for taking the time to share your experience and leaving 5 star rating. We are happy to hear that you had a great time at our hotel. We look forward to seeing you again soon.Thank you,

Dear Adam,Thank you for sharing a review of your recent experience. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Thank you,

Dear Roger, Thank you for taking time to provide your feedback about your experience. I would like to begin by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to make ourselves better to provide an exceptional experience in the future.Thank you,

Dear O, Thank you so much for taking the time to share your experience and leaving 5 star rating. We are happy to hear that you had a good time at our hotel. We look forward to seeing you again soon.Thank you,

Thank you so much for taking the time to leave us a good rating - it's much appreciated! We look forward to seeing you again soon.Thank you,

Dear Howie, We sincerely apologize for the unfortunate event you experienced. Here at our company, excellent customer support is paramount to us, and occurrences like this are rare exceptions.Thank you,

Dear Keegan,Thank you for taking time to provide your feedback about your experience.I would like to begin by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to make ourselves better to provide an exceptional experience in the future.Thank you,

Dear Deborah, Thank you so much for taking the time to leave an excellent rating. We are sorry for the towel condition. We hope you had a great time with us. Thank you,

Dear Pamela, Thank you for taking time to provide your feedback about your experience. We look forward to seeing you again soon. Thank you,

Dear Richard, Thank you so much for taking the time to share your experience and leaving 5 star rating. We are happy to hear that you had a great time at our hotel. We look forward to seeing you again soon.Thank you,

Dear Kelly, Thank you for taking time to provide your feedback about your experience with us. We have been trying to improve the building condition. Also, we are trying to have extra person to walk around during the busy weekend. We will use your comments to make ourselves better to provide an exceptional experience in the future.Thank you,

Dear Victor,Thank you so much for taking the time to leave us a 5 star rating! We look forward to seeing you again soon. Thank you,

Hello O, Thank you so much for leaving us a 5 star rating. Also, we are so sorry for the broken bathtub. We will talk to housekeeping and maintenance department. We look forward to seeing you again soon. Thank you,

Dear Isabella, Thank you for taking time to provide your feedback about your experience. I would like to begin by apologizing to you for not meeting your expectations. We will talk to our front desk staff to improve the situation and use your comments to make ourselves better to provide an exceptional experience in the future. Thank you,