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Bewertungen von Ruskovets Resort & Thermal SPA

4 out of 5
Ruskovets Resort & Thermal SPA
1, Neznaen Voin Str., Dobrinishte, Bansko

Bewertungen

9,4

Außergewöhnlich

24 von insgesamt 33 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
7 von insgesamt 33 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 33 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 33 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 33 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,0/10

Personal & Service

9,6/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles perfekt
perfekter Resort zur Erholung, tolle 3 etagen villa, Parkpöatz vor der Tür, Frühstücksbuffet super. Kinder hatten auch ihren Spass, Thermalpool, jjacoozi, Silberwasser, Kindernereich mit Betreuung, alles super, kommen gerne wieder. Reitmöglichkeit daneben.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Ruskovets Resort Team am 13. Nov. 2023
Dear guest, Thank you for your positive review! We are delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guest in the future again, we would love to see you soon! Sincerely,

10/10 – Hervorragend

Markku

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr Gut!
Aufenthalt von 4 Nächten im März 2023
Antwort von Ruskovets Resort Team am 27. März 2023
Dear guest, Thank you for your positive review! We are very delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

8/10 – Gut

Alexander, Sofia, Bulgaria

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Great atmosphere, but not clean enough
The hotel is very nicely designed, the room was modern and comfortable. The location is also great - very close to Bansko, but not in the middle of the chaos. Small, but very good SPA. Disappointing was that the room was not cleaned well. There were small rests of food all over the floor in several rooms. This happens sometimes, but then it should be corrected. We called the personal, but they acted very arrogantly and didn't really clean the room. This is unacceptable for such a hotel!
Aufenthalt von 2 Nächten im Januar 2018
Antwort von Daniela Peeva – Angelova Seles and reservation dep am 19. Feb. 2018
Dear, Alexander, Thank you for your feedback! We are really sorry for your disappointment and we are going to improve that particular part of our service. Best regards!

8/10 – Gut

Vladimir, Munich, Germany

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Nice hotel, but disappointing cleanliness
The hotel is very nicely designed, the room was modern and comfortable. The location is also great - very close to Bansko, but not in the middle of the chaos. Small, but very good SPA. Disappointing was that the room was not cleaned well. There were small rests of food all over the floor in several rooms. This happens sometimes, but then it should be corrected. We called the personal, but they acted very arrogantly and didn't really clean the room. This is unacceptable for such a hotel!
Aufenthalt von 2 Nächten im Januar 2018

10/10 – Hervorragend

Minesh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best hotel in Dobrinishte
Best hotel in Dobrinishte - as all the locals we came across reminded us. Comfy, clean, very warm and cosy - gorgeous thermal baths (although gets packed in evenings ), Place was loved by the whole family - couldn’t fault it -
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Ruskovets Resort Team am 19. Feb. 2024
Dear guest, Thank you for your positive review! We are delighted you are satisfied with your Ruskovets Resort & Thermal SPA stay! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

10/10 – Hervorragend

petre

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property house. Save and easy parking.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ruskovets Resort Team am 5. Feb. 2024
Dear Guest, Thank you very much for your wonderful review! We would be glad to be your host again in the future! Sincerely,

10/10 – Hervorragend

Seher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very pleasent stay. Thank you for everything
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Ruskovets Resort Team am 29. Jan. 2024
Dear guest, Thank you for your positive review! We are very delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

10/10 – Hervorragend

Beyhan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Güzel bir deneyimdi
Temizlik, yiyecek ve hizmet olarak hiçbir eksik yoktu. Tek sıkıntı kaldığımız villanın mutfak bölümünden koku geliyordu ve aynı yerde bulunan oturma alanı bölümü ısınmada güçlük çekiyordu. Yanımızda çocuk olmasaydı bu da bir sorun olmazdı. Odaların ısınmasında ise bir sorun yaşamadık gayet sıcaktı. Kayak merkezine de oldukça yakın. Tekrar gitmeye değer.
Aufenthalt von 3 Nächten im Januar 2023

8/10 – Gut

Nikolas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is great , nice rooms, clean, warm. 4th stay here.
Aufenthalt von 3 Nächten im März 2022
Antwort von Rositsa Hadzhieva am 10. März 2022
Dear guest, Thank you for your positive review! We are very delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
a very nive place to stay
Aufenthalt von 3 Nächten im Februar 2021
Antwort von Rositsa Hadzhieva am 15. Feb. 2021
Thanks for staying with us. We appreciate your feedback

6/10 – Okay

ELISAVETA

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Paskova
We rent a villa. Throughout the villa, all the rooms have cobwebs everywhere - stairs, corners, windows
Aufenthalt von 1 Nacht im Oktober 2020

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im Juni 2020

10/10 – Hervorragend

Nikolas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place
Second time there. Check in and check out is easy. Nice breakfast. We went for ski in Bansko, 7-10min by car from gondola. The rooms are big and clean. Breakfast is very good. Spa is nice after a day of skiing. Will stay again next year.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Viktor Tymchenko, General Manager am 4. März 2020
Dear Nikolas, Thank you very much for your kind words and positive evaluation! We are glad to know that our guests feel wonderful in Ruskovets Resort. Your great feedback gives us one more reason to strive at catering to our guests the best way we can . Welcome again as our dear guest! Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was excellent and I will definetly come back.
Aufenthalt von 6 Nächten im Februar 2020
Antwort von Ruskovets Resort Team am 24. Feb. 2020
Dear guest, Thank you for your positive review! We are very delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

10/10 – Hervorragend

NAIRA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Viktor Tymchenko, General Manager am 23. Feb. 2020
Dear Naira, Thank you very much for staying with us and for your nice review! We would be glad to welcoming you again as our guest in the future! Sincerely,

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The views were stunning, the spa facilities were excellent.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von Viktor Tymchenko, General Manager am 7. Feb. 2020
Dear Guest, Thank you very much for staying with us and for your nice review! We would be glad to welcoming you again as our guest in the future! Sincerely,

10/10 – Hervorragend

Savas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bansko‘ya kayak yapmaya gittik, sadece 6-7 km uzakta gongolaya. En fazla on dakika sürüyor. Aracınız yoksa da telaşa gerek yok otelin ücretsiz shuttle servisi var. Biz villada kaldık, 2 ayrı oda, bir salon mutfak ve içi ağaç dolu şömine bizi bekliyordu. Villa harikaydı, otel müthiş, kahvaltı harika ve SPA özellikle dış mekandaki termal jakuzi harika. Bir daha gitsen yine orada kalırım kesinlikle
Aufenthalt von 4 Nächten im Januar 2020
Antwort von Viktor Tymchenko, General Manager am 7. Feb. 2020
Dear Savas, Thank you for providing us with your comments. It is a real delight to see your stay at Ruskovets Resort was such a positive experience and we hope to be your host again in the near future! Sincerely,

10/10 – Hervorragend

Giorgos

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent value for money
Very good services ,very spacious villas with all the amenities. Free transport to the lifts and the city. Free use of the pools and the jakuzzi .Family friendly. We will definitely come back next year .
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Viktor Tymchenko, General Manager am 7. Feb. 2020
Dear Giorgos, Thank you very much for staying with us and for your excellent review! We would be glad to welcoming you again as our guest in the future! Sincerely,

10/10 – Hervorragend

Georgi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing hotel
Aufenthalt von 1 Nacht im November 2019
Antwort von Elena Teneva, Reservations Manager am 2. Dez. 2019
Dear Georgi, Thank you very much for staying with us and for your excellent review! We would be glad to welcoming you again as our guest in the future! Sincerely,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von Viktor Tymchenko General manager am 3. Okt. 2019
Dear Guest, Thank you very much for your review! We will look forward to welcome you again as our dear guest! Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
SPA was really nice with hot mineral water , big and nice room
Aufenthalt von 2 Nächten im August 2019
Antwort von Viktor Tymchenko, General Manager am 3. Okt. 2019
Dear Guest, Thank you very much for your wonderful review! We would be glad to be your host again in the future! Sincerely,

10/10 – Hervorragend

Georgi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Georgi Gashev
This is an amazing place. Clean, quiet, excellent service,amazing views . I will go there again for sure.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Viktor Tymchenko General Manager am 29. Juli 2019
Dear Mr. Gashev, Thank you very much for your kind words and assessement! We are glad to know that our guests feel wonderfull in Ruskovets Resort. Your positive opinion gives us one more reason to be better. Welcome again as our dear guest! Kind regards, Viktor Tymchenko General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Viktor Tymchenko, General Manager am 13. Mai 2019
Dear Guest, Thank you very much for reviewing our hotel! We are so glad to find that you have spent a great time with us and would be happy to welcome you back again! Kind Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im März 2019
Antwort von Viktor Tymchenko, General Manager am 25. März 2019
Dear guest, Thank you for your positive review! We are very delighted to see you are satisfied with your stay at Ruskovets Resort & Thermal SPA! Please feel very welcome to be our guests in the future again, we would love to see you soon! Sincerely,

10/10 – Hervorragend

Nikolas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Will visit again
The place was great. Easy check in. We booked the big room with mountain view. It was clean and new. Covered parking space outside of the room was provided. The staff was very friendly and helpful.
Aufenthalt von 2 Nächten im März 2019
Antwort von Viktor Tymchenko, General Manager am 12. März 2019
Dear Nikolas, Thank you for taking the time to evaluate our service! We are glad to read that you have enjoyed your time at Ruskovets Resort and we hope to welcome you back soon for another pleasant stay! Sincerely,

10/10 – Hervorragend

Cornel, Bucharest, RO

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great amenities, clean facilities, enjoyable atmosphere. Location is a little remote, 5 km from Bansko ski center but this is great when you want to avoid the hustle and bustle from Bansko. Did not use the ski shuttle service because we used our own car so cannot comment on that. Overall a great experience.
Aufenthalt von 7 Nächten im Februar 2019
Antwort von Viktor Tymchenko, General Manager am 6. März 2019
Dear Cornel, It was a pleasure having you as our guest! I am glad to read that you found the hotel's atmosphere enjoyable and appreciated the cleanliness and the amenities. We hope to welcome you back to the hotel in the future for another great experience! Kind Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice stay
Very nice vila, however cleanliness not perfect (we found a used towel on the kitchen table when we arrived). The Spa is very nice. Good breakfast, good restaurants. Overall, we had a very pleasant stay and we would do it again.
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Viktor Tymchenko General Manager am 27. Feb. 2019
Dear Guest, Thank you very much for taking the time to review our hotel! We are delighted to learn you enjoyed our SPA, breakfast and restaurants! We are sorry to hear that the cleanliness was not entirely in line with your expectations! Your points are well taken and it will be passed along to the team! Thanks again for your valuable feedback. We would be pleased to welcoming you back again! Kind Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2019

10/10 – Hervorragend

Dimitris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Ruskovets Resort Team am 9. Jan. 2019
Dear Dimitris, It was a pleasure having you as our guest! We would like to thank you for taking the time to evaluate our service and hope to welcome you back soon for another memorable stay! Kind Regards,

10/10 – Hervorragend

Craig

Absolutely brilliant, huge room, amazing spa, friendly staff, quality breakfast and quiet location. No negatives
Aufenthalt von 2 Nächten im November 2018
Antwort von Kind Regards, Viiktor Tymchenko General Manager am 5. Dez. 2018
Dear Mr. Craig, Thank you very much for providing us with your comments. It is a real delight to see your stay at Ruskovets Resort & Thermal SPA was such a positive experience and we hope to be your host again in the near future.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2017
Dear Traveler, thank you very much for your review! Larisa Kudelskaya Marketing&Sales Department Ruskovets Resort

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Unpolite staff speccialy at reception
Nice hotel,not very much clean room,unpolite receptionist,small spa area