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Bewertungen von MUU Bangkok Hotel

5 out of 5
MUU Bangkok Hotel
88/333 Sukhumvit Soi 55, (Thong Lor Soi 8), North Klongton, Bangkok, Bangkok

Bewertungen

9,0

Wunderbar

279 von insgesamt 460 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
141 von insgesamt 460 Gästebewertungen haben eine Bewertung von 8 - Gut" "
29 von insgesamt 460 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 460 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 460 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

9,4/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

sebastian

Aufenthalt von 1 Nacht im November 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 20. Nov. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 28. Nov. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Markus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice and clean
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 6. Nov. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 25. Sept. 2023
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

8/10 – Gut

Hans-Peter

Aufenthalt von 4 Nächten im August 2023
Antwort von Pornpen Somchaithanasuk (Ms.) am 12. Sept. 2023
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Willi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very nice stay in Thonglor
we spent a few very nice days in Bangkok
Aufenthalt von 5 Nächten im März 2023

10/10 – Hervorragend

Walter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr angenehme Unterkunft und freundliches, hilfsbereites Personal.
Aufenthalt von 20 Nächten im April 2022

10/10 – Hervorragend

Dejan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2019
Antwort von Sawitchaya, Front Office Manager am 22. Sept. 2019
Dear Dejan, Thank you very much for taking your time to share your feedback following stay. It has been our great pleasure of having you as our guest and we are pleased to see that you had a pleasant stay with us. We all here looking forward to welcoming you back in the future. Warmest Regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
this time room was very hot, not cooled down as always befor. reception feel not really responsible, they have always a excuse. breakfast is good, dark bread just sometimes. pool is nice. no posibility to smoke in the hotel after 10pm when poolarea is closed, have to stay at the street, terrible.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ruhig und angenehm, ideal für Stop over
Wir hatten nur eine Übernachtung vor dem Rückflug nach Deutschland. Die Atmosfäre war sehr angenehm, Zimmer sehr komfortabel und sauber - die Matratze mit einer weichen Auflage. Luxus ohne dass ständig jemand neben einem auftaucht und nach Trinkgeld heischt.Wer ein wirklich gutes Zimmer ohne überflüssigen Dauerservice möchte ist hier richtig. Frühstück ist volkommen in Ordnung, um die Ecke gibt es viele Restaurants.

8/10 – Gut

TISA, Hamburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ansprechendes Hotel in zentraler Lage
Wir haben zu dritt sechs Tage ein Hotelzimmer bewohnt.Es war geräumig, sehr schön und zweckmäßig eingerichtet. Man hört keine Geräusche aus den Nebenzimmern. Der Pool im 11.Stock ist hübsch angelegt. Handtücher, Bademäntel usw.ist alles vorhanden. Das Frühstück ist vielseitig, Eierspeisen werden frisch zubereitet. Das Personal ist sehr aufmerksam und hilfsbereit. Wir würden dieses Hotel immer wieder wählen. Zur nächsten BTS-Station geht man allerdings ca.10 Minuten, wir fuhren meist mit dem Taxi.

10/10 – Hervorragend

Temenuga, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location, clean rooms, friendly staff
The hotel is located in a good area close to BTS station Thong Lo. Staff is great, hotel is clean and luxury, located just above a supermarket. The street also offers good local food, massage studios, etc.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel!
It was a warm welcome there and I got always help and answer to all my questions. The area of the hotel was great and surrounded by nice restaurants and bars. The hotel offered a shuttle to the closest metro station but it was also good to reach by foot. I was very satisfied and felt comfortable.

10/10 – Hervorragend

Corinna R., Straubing

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel!
Wir waren sehr zufrieden! Personal sehr zuvorkommend und äußerst höflich! Frühstück und Pool war spitze!!

8/10 – Gut

Tian Kok

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
near to many good dining places. walk to nearest BTS is 15min.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Emil Carlo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel. The 1BR suite was spacious. Convenient location in thonglor.
Aufenthalt von 4 Nächten im April 2024
Antwort von Pornpen Sornchaithanasuk (Ms.) am 24. Apr. 2024
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Xiao Fu

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is located conveniently with easy walks to restaurants/bars/shops. Hotel staff are very friendly, special thanks to Ploy at reception upgraded our room and provided exception service. Guest rooms are clean and spacious and hotel amenities are well maintained. Strongly recommend this hotel.
Aufenthalt von 5 Nächten im April 2024
Antwort von Pornpen Sornchaithanasuk (Ms.) am 18. Apr. 2024
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Donnie, Wichita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and staff nice
Aufenthalt von 5 Nächten im März 2024
Antwort von Pornpen Sornchaithanasuk (Ms.) am 11. März 2024
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

6/10 – Okay

Karim

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Accueil pas sympathique et personnel de réception peu aimable.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Pornpen Sornchaithanasuk (Ms.) am 8. März 2024
Thank you for bringing your concerns to our attention, and I want to personally apologize for the issues you experienced during your recent visit. Your feedback is incredibly valuable as it helps us improve our services. We are taking immediate steps to address the issues you mentioned to ensure a better experience for our future guests.We hope you will give us another chance to serve you and provide you with the exceptional experience we are known for.

10/10 – Hervorragend

Rehona

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the room and the fitness centre
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Pornpen Sornchaithanasuk (Ms.) am 26. Feb. 2024
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

8/10 – Gut

???

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Pornpen Sornchaithanasuk (Ms.) am 21. März 2024
Thank you for bringing your concerns to our attention, and I want to personally apologize for the issues you experienced during your recent visit. Your feedback is incredibly valuable as it helps us improve our services. We are taking immediate steps to address the issues you mentioned to ensure a better experience for our future guests.We hope you will give us another chance to serve you and provide you with the exceptional experience we are known for.

10/10 – Hervorragend

Dmitry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Pornpen Sornchaithanasuk (Ms.) am 12. Jan. 2024
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Ola

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Pornpen Sornchaithanasuk (Ms.) am 12. Jan. 2024
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Jiye

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 12. Jan. 2024
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had a fantastic stay!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 27. Dez. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

8/10 – Gut

ANIRUDH REDDY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice boutique hotel in bangkok
Pleasantly surprised by this property. Very good guest service. Comfortable stay.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 27. Dez. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

KEERTHI REDDY

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 27. Dez. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

2/10 – Ungenügend

Erik

Aufenthalt von 2 Nächten im November 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 19. Dez. 2023
Thank you for bringing your concerns to our attention, and I want to personally apologize for the issues you experienced during your recent visit. Your feedback is incredibly valuable as it helps us improve our services. We are taking immediate steps to address the issues you mentioned to ensure a better experience for our future guests.We hope you will give us another chance to serve you and provide you with the exceptional experience we are known for.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Very lovely staff and service. Spacious rooms and Nice hotel overall. Breakfast is way over priced but quite good anyway.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 8. Dez. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Ceire

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 28. Nov. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Erik

Aufenthalt von 1 Nacht im November 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 15. Dez. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

6/10 – Okay

jack

Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im November 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 15. Dez. 2023
Thank you for bringing your concerns to our attention, and I want to personally apologize for the issues you experienced during your recent visit. Your feedback is incredibly valuable as it helps us improve our services. We are taking immediate steps to address the issues you mentioned to ensure a better experience for our future guests.We hope you will give us another chance to serve you and provide you with the exceptional experience we are known for.

2/10 – Ungenügend

Wa Sing

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 17. Nov. 2023
Thank you for bringing your concerns to our attention, and I want to personally apologize for the issues you experienced during your recent visit. Your feedback is incredibly valuable as it helps us improve our services. We are taking immediate steps to address the issues you mentioned to ensure a better experience for our future guests.We hope you will give us another chance to serve you and provide you with the exceptional experience we are known for.

10/10 – Hervorragend

Kyuwan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cozy hotel
Room condition was very clean and cozy
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 13. Nov. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Dee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfort
The hotel is a favorite of mine. The location, the employees are all making it very comfortable. Very service minded. Only thing I would request The hotel to change, is their breakfast buffet Policy (btw the breakfast is very good and in pleasant settings). Once you are in the breakfast area, you can't leave. That's my only little suggestion.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 31. Okt. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Rögnvaldur

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect stay
Just perfect in all ways, Staff best as gets
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 16. Okt. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Alexey, Woodland Hills

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Interesting small hotel. Very big and comfortable rooms.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 10. Okt. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Ola

Aufenthalt von 1 Nacht im September 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 30. Okt. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome! Cut short Capella for added Night here!
Fantastic stay. Service excellent. Upgraded fr Deluxe Rm to Suite - Rm 903. V spacious / clean. Modern int design. Only knocks: 1/ distance fr bed to bath far. Almost woke me going there/ back. 2/ lack silverware? Cups/plates yes. 3/ too many light switches. Due to size/design of suite. 4/ Shower/bath design. Can’t turn on water first to fill the tub given the fixed half shower door. 5/ towel quality avg. 6/ Toilet Paper access inconvenient. 7/ BR window view not best. Looks on HVAC unit. 8/ .9 km to BTS. 9/ Thai food room service could be much better. Ticky-tacky things yep. What I noticed/ liked: 1/ toilet paper high quality. 2/ bedding/mattress quality high. 3/ blackout curtains worked well. 4/ small mall adjacent has almost everything you want. Called Eight Thonglor I sampled the ThongSmith (famed boat noodles), 24 hr Thai diner in the basement (Tae Dee luk?). Was tempted w/ the Indian Masala Art, the Omakase restaurants, shabu shabu, 24 hr burger jt & Din Tai Fung. 24 hr Foodland mkt. Paul’s bakery. 5/ Great Japanese around, Marche mall, Suppanigga, El Gaucho steak. 6/ service EXCELLENT. They moved my bags in when I was rushed @ checkin. 7/ elevators fast. 8/ housekeeping unintrusive yet thorough. 9/ Easy/speedy checkin/out. 10/ motorcade for dropoff. No rain issues. Need to try spa, pool & on-site restaurants I booked early Oct w/ wife & will UG to suite & pay! Better location for Thonglor action!
Aufenthalt von 2 Nächten im September 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 25. Sept. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Demi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were incredibly polite and welcoming. Room was stunning. Bed was extremely comfortable, we had a great night's sleep. Shuttle service was really useful and unexpected so we were pleasantly surprised. Definitely a hotel we will be revisiting and highly recommending to others!
Aufenthalt von 1 Nacht im September 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 25. Sept. 2023
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Cloesen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very warm wellcome Staff very nice
Aufenthalt von 1 Nacht im September 2023
Antwort von Pornpen Sornchaithanasuk (Ms.) am 19. Sept. 2023
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

6/10 – Okay

LUNG

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
This is my first time leaving a review. I’m usually too lazy to give review but it really bothers me this time that I had to give this hotel a review. This is my second time staying in this hotel in the last week, I’ve stayed 2 nights and went to Japan and came back for another 2 nights, to be honest the hotel itself is very nice, big room big bathroom comfortable bedding’s, what you expect at a small luxury hotel, but I had the worst ending to my not too bad stay, I check out today on the 11th of Sept 2023 and check out time is at 12pm, right at 12pm on that very second I got a call from front desk while I was preparing to go down, asking me if I’m ready to check out today and right now, and of course I reply nicely yes I’m about to come down, and after 2-3 minutes housekeeping came knocking in the room to come check the room. So I went rushing down with my 2 suitcase and the whole process of check out took maybe 30 seconds and that was it. In my mind I was thinking what is the rush? I know check out time is at 12pm but to call right at 12 to ask your guest if you are ready to leave like you are in a hurry for me a leave is just unacceptable, it completely ruins my good impression that I had with them, as a hotel you want to make your guests feel welcome wether they are checking in or out, but that whole thing that I just experienced in the end is just not ok. I don’t think I will come back here again and it’s a shame because I really like this hotel
Antwort von Pornpen Somchaithanasuk (Ms.) am 12. Sept. 2023
Thank you for bringing your concerns to our attention, and I want to personally apologize for the issues you experienced during your recent visit. Your feedback is incredibly valuable as it helps us improve our services. We are taking immediate steps to address the issues you mentioned to ensure a better experience for our future guests.

10/10 – Hervorragend

Sandra, East Meadow

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel. Very spacious and comfortable room. Excellent location walking distance to shopping, restaurants. Would definitely stay again the next time I visit Singapore.
Aufenthalt von 1 Nacht im September 2023
Antwort von Pornpen Somchaithanasuk (Ms.) am 12. Sept. 2023
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Bousang, PORTLAND

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a great place to stay for our 5 day stay in Bangkok! First off, all of the staff here are absolutely AMAZING, especially Tom (hotel manager) and will greet you from the moment you walk into the hotel, and the front desk staff also speaks English well and were very accommodating any time I had questions. The hotel is in the Sukhumvit area, next to the 8 Thonglor shopping mall, which has a few different good restaurants, shops, and ice cream shop inside as well as a market open 24 hours for convenience. As a solo female, I felt safe exploring the area on my own. Thonglor nails was down the street and I got a great mani/pedi. Plenty of massage parlors on the same street, as well as banks for currency exchange. The bed in the room was very comfortable, and we received a room upgrade that had both a waterfall shower and removable head. A booklet in the room was also very helpful to understand the area and how to use the BTS train (Thong Lo stop) which was about a 6-10 min walk for me. Can’t wait to stay here again in the future! Thanks for everything.
Aufenthalt von 4 Nächten im September 2023
Antwort von Pornpen Somchaithanasuk (Ms.) am 12. Sept. 2023
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

4/10 – Schlecht

mitsunori

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Pornpen Somchaithanasuk (Ms.) am 12. Sept. 2023
Thank you for bringing your concerns to our attention, and I want to personally apologize for the issues you experienced during your recent visit. Your feedback is incredibly valuable as it helps us improve our services. We are taking immediate steps to address the issues you mentioned to ensure a better experience for our future guests.

10/10 – Hervorragend

WAI LUN

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Pornpen Somchaithanasuk (Ms.) am 12. Sept. 2023
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our team made your visit special. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Johnny

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
3 days in heaven😊
Great staff, great room, great value
Aufenthalt von 3 Nächten im Juni 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything is perfect
Staff are very friendly, attentive and efficient. I was arriving the hotel at 2am, the 24-hour reception provided me with a very nice experience. Staff also proactively provides assistance to the guests. I was leaving for the airport at 10pm and the staff offered us a place for shower and changing before we went to the airport. This was very impressive to me. Room is spacious and clean. Breakfast provided a wide choice of food. The hotel offers transfer service to the Thonglor BTS. There is also a 24-hour supermarket just next to the hotel. I will definitely choose this hotel again for my next stay.
Aufenthalt von 3 Nächten im Juni 2023

8/10 – Gut

Kazue

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juni 2023