Außen-Whirlpool

Bewertungen von Mount Royal Hotel

3 out of 5
Mount Royal Hotel
138 Banff Avenue, Banff, AB

Bewertungen

9,0

Wunderbar

958 von insgesamt 1488 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
367 von insgesamt 1488 Gästebewertungen haben eine Bewertung von 8 - Gut" "
108 von insgesamt 1488 Gästebewertungen haben eine Bewertung von 6 - Okay" "
30 von insgesamt 1488 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 1488 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Yasmin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel with amazing staff and the restaurant Brazen was amazing :)
Aufenthalt von 1 Nacht im September 2023
Antwort von Kali | Mount Royal Hotel am 27. Sept. 2023
Hello Yasmin! Thank you for taking the time to leave a review. I am very happy to hear you enjoyed our on site restaurant as well as our service. Hopefully we can see you back the next time you visit Banff National Park! Thank you for choosing the Mount Royal Hotel!

10/10 – Hervorragend

Sven

Gut: Sauberkeit
Bla
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Kali | Mount Royal Hotel am 27. Juli 2023
Hello Sven! Thank you for taking the time to leave a review. I am very happy to hear you've enjoyed your stay! Hopefully we can see you back on your next trip to Banff National Park! Thank you for choosing the Mount Royal Hotel.

10/10 – Hervorragend

Lynn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to everything. Room was clean every day. People were friendly. Lady at the desk helped us with one of our tours. Informed us where to go to get help. Felt bad she couldn't help us. We said you helped us very much. We walked to the place she told us and it was fixed. Rylee was outstanding at Brazen. A great asset to any company. He talked to us and asked what our plans were for the day. Made us feel like family. Tommy our waiter had our drinks for breakfast every day as soon as we sat down.Very polite and asked where were going. Very nice restaurant to eat at.
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

Daniel

Mit einer Gruppe gereist
The rooms need upgrades. The stairs for entering the furthest wind of the hotel are challenges for luggage
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 25. Mai 2024
Thank you Daniel for taking the time to leave us your feedback. We will take note of your comment and see what we can do to improve in the future.

10/10 – Hervorragend

Sheldon, D.D.O

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location. Friendly staff. Great breakfast included
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 24. Mai 2024
Thank you Sheldon for taking the time to leave us your feedback, we really appreciate it. We are so happy to hear that you loved the location of our property, and that you received great service from our staff member. We hope to see you again for your next adventure in Banff National Park.

10/10 – Hervorragend

Shelby

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They went above and beyond and we had an amazing stay!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Katie | Mount Royal Hotel am 20. Mai 2024
Thank you Shelby for taking the to leave us your feedback, we are so glad to hear that you received great service from our staff during your stay. We hope to see you again for your next adventure in Banff National Park.

10/10 – Hervorragend

Sarah Jesica

Mit der Familie gereist
Gut: Ausstattung
Right in the middle of downtown Banff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Katie | Mount Royal Hotel am 19. Mai 2024
Thank you Sarah for taking the time to leave us your feedback. We are so glad to hear that you enjoyed the location of our property. We hope to see you again.

8/10 – Gut

Kristin

Aufenthalt von 7 Nächten im März 2024
Antwort von Katie | Mount Royal Hotel am 20. Mai 2024
Thank you Kristin for leaving us a review.

10/10 – Hervorragend

Cierra

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
NA
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 19. Mai 2024
Thank you Cierra for taking the time to leave us a review.

10/10 – Hervorragend

Lok Ting

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, comfortable rooms, good customer service Wish they lock up stored luggages though. No staff attends to them in the lobby. Could’ve gotten stolen easily.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 19. Mai 2024
Thank you Lok Ting for taking the time to leave us your feedback. We are really happy to hear that you enjoyed the location of our property. We will also definitely look into what we can do in term of storing the luggage of our guest so it is safer, thank you for bringing this up to us. We hope to see you again for your next adventure in Banff National Park.

8/10 – Gut

Elizabeth

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a great place to stay if you want to be close to all the shopping and dining options and you are on a budget. The room was a bit on the small side but was well equipped with everything you would want. The rooftop hot tubs had great views of the mountains. I wouldn’t hesitate to stay here again.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 19. Mai 2024
Thank you Elizabeth for taking the time to leave us your feedback, we really appreciate it. We are so glad to hear that you enjoyed the location of our property and our rooftop hot tubs as well. We hope to see you again for an other great stay in Banff.

10/10 – Hervorragend

Tessa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 19. Mai 2024
Thank you Tessa for leaving us a review, we really appreciate it.

8/10 – Gut

Kelsey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 19. Mai 2024
Thank you Kelsey for leaving us a review.

8/10 – Gut

Danny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Second time we have stayed here. Like the location and hotel is very clean. We had dinner at Brazen and it was excellent.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 20. Mai 2024
Thank you Danny for taking the time to leave us your feedback, we really appreciate it. We are really glad to hear that your enjoyed your second time with us, and we hope to have you again for your next get away in Banff National Park.

8/10 – Gut

Renny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location!!! Nice area!!! Nice view!!! Really nice experience.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 17. Mai 2024
Thank you Renny for taking the time to leave us your feedback. We are so glad to hear that you had a great experience while staying at our property. We hope to see you again for your nest stay in Banff.

8/10 – Gut

Alyssa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Katie | Mount Royal Hotel am 17. Mai 2024
Thank you Alyssa for taking the time to leave us a review.

10/10 – Hervorragend

Allisa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a perfect hotel and a perfect location!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Maddison | Mount Royal Hotel am 14. Mai 2024
Thank you Allisa for taking the time to leave us your feedback, we really appreciate it. We are so glad to hear that you enjoyed the location of our property during your stay. We hope to see you for your next getaway in Banff.

2/10 – Ungenügend

Nirbhai singh

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
We stayed here for 2 days but our experience is worse. Rooms are so congested and no drinking water facility was there. Also, there were mosquitoes in their hot tub and water was not clean. Would not come again and recommend to others.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Maddison | Mount Royal Hotel am 14. Mai 2024
Thank you Nirbhai Singh for taking the time to leave us your feedback. We are so sorry that you experienced some issues during your stay with us. We will look into what we can do to ensure this does not happened in the future.

8/10 – Gut

Tanya

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel. Centrally located to shops. Beautiful view from the rooftop hot tubs.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Katie | Mount Royal Hotel am 13. Mai 2024
Thank you Tanya for taking the time to leave us your feedback. We are really happy to heat that you enjoyed the location of our property and the amazing mountain view from our rooftop hot tub. We hope to see you again for your next adventure in Banff National Park.

10/10 – Hervorragend

Kendahl

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location in the heart of Banff!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 12. Mai 2024
Thank you Kendahl for taking the time to leave us your feedback. We are so happy to see that you enjoyed the location of our property.

8/10 – Gut

Jaswant

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Centrally
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Katie | Mount Royal Hotel am 12. Mai 2024
Thank you Jaswant for leaving us a review.

10/10 – Hervorragend

Emily

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location for all activities downtown f. Very clean property and nice staff
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 12. Mai 2024
Thank you Emily for taking the time to leave us your feedback, we really appreciate it. We are so glad to hear that you enjoyed the location of our property and received great service from our staff during your stay. We hope to see you for your next getaway in Banff.

8/10 – Gut

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is about as central as you can get for a Banff location. Our room was so small, however, there was only room for a single chair. They didn't even have one at the desk. The hot tubs were pretty great. We could see a mountain view and also peek down at Banff Avenue.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Katie | Mount Royal Hotel am 13. Mai 2024
Thank you Daniel for taking the time to leave us your feedback. We are really glad to see that your enjoyed the location of our property, as well as the roof top hot tubs. As for the size of the rooms, our Centennial rooms tend to be bigger than our Heritage room, so I would definitely look into booking these one in the future.

10/10 – Hervorragend

Sharon

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was wonderful to be close to everything. The only thing wrong. The noise outside from people went on for hours after midnight.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 12. Mai 2024
Thank you Sharon for taking the time to leave us your feedback, we really appreciate it. We are so glad to hear that you enjoyed the location of our property. We hope to see you again during your next adventure in Banff National Park.

10/10 – Hervorragend

Claretta

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Katie | Mount Royal Hotel am 12. Mai 2024
Thank you Claretta for leaving us a review.

10/10 – Hervorragend

Manvir

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Katie | Mount Royal Hotel am 12. Mai 2024
Thank you Manvir for taking the time to leave us a review.

10/10 – Hervorragend

Harjit

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
👌
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Katie | Mount Royal Hotel am 11. Mai 2024
Thank you Harjit for leaving us a review, we really appreciate it.

8/10 – Gut

Bernard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We liked the location, the floor we stayed was the old wing, a bit more like a motel for the price. Overall, good experience in Banff
Aufenthalt von 2 Nächten im März 2024
Antwort von Katie | Mount Royal Hotel am 11. Mai 2024
Thank you Bernard for taking the time to leave us your feedback about your experience with us.

8/10 – Gut

NEIL

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property has a great location. The staff were friendly. Our room was updated and very clean. Close to lots of shopping and restaurants.
Antwort von Katie | Mount Royal Hotel am 11. Mai 2024
Thank you Neil for taking the time to leave us your feedback, we hope to see you again for your next trip in Banff.

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
B
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Katie | Mount Royal Hotel am 11. Mai 2024
Thank you Mark for leaving a review.

10/10 – Hervorragend

andi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Katie | Mount Royal Hotel am 11. Mai 2024
Thank you Andi for leaving us a review, we really appreciate it.

6/10 – Okay

Megan

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The location is very central and easy to walk around downtown Banff. Room was clean but a little on the small side. There isn’t a microwave in the rooms but rather a shared microwave on the 2nd floor. We lucked out and got parking all 4 nights during our stay. On Sunday night, our last night there, it was very loud with music and things on the walls were shaking. After a few hours, we called the front desk and they told me the “dancing Sasquatch” was going on below us and would be going on until 2am and it was out of the hotels control as it wasn’t within the hotel.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 8. Mai 2024
Thank you Megan for taking the time to leave us your feedback, we really appreciate it. We are deeply sorry that you experience some inconvenience during your stay with us, and that you did not had the best of sleep on your last night due to the nightclubs situated around the hotel. We will see what we can do to prevent this from happening in the future.

10/10 – Hervorragend

Tanja

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved being right downtown, close to shopping and restaurants. The hot tub on the roof was relaxing, and the front desk made sure to let us know it wasn't an inconvenience to call and ask them to check the cameras to see if there were people in them. It was nice to have them to ourselves in the late afternoon.
Aufenthalt von 1 Nacht im April 2024
Antwort von Maddison | Mount Royal Hotel am 7. Mai 2024
Thank you Tanja for taking the time to leave us your feedback, we really appreciate it. We are so glad to hear that you enjoyed your stay with us and enjoyed our amenities and location. We hope to see you again for your next stay in Banff National Park.

10/10 – Hervorragend

Tyler

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service and an ideal location.
Aufenthalt von 3 Nächten im April 2024
Antwort von Maddison | Mount Royal Hotel am 6. Mai 2024
Thank you Tyler for taking the time to leave us your feedback, we are really happy to hear that you had good experience during your stay with us. We hope to see you again for your next trip in Banff.

10/10 – Hervorragend

Jim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Maddison | Mount Royal Hotel am 7. Mai 2024
Thank you Jim for leaving us your feedback, we hope to see you again for your next stay in Banff National Park.

8/10 – Gut

Sebastien

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Maddison | Mount Royal Hotel am 6. Mai 2024
Thank you Sebastien for leaving us your feedback, we hope to see you again for your next stay in Banff National Park.

8/10 – Gut

Joel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall good location, value, service.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Katie | Mount Royal Hotel am 4. Mai 2024
Thank you Joel for taking the time to leave us your feedback, we are really happy to hear that you had good experience during your stay with us. We hope to see you again for your next trip in Banff.

10/10 – Hervorragend

Stella

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the location, & love the food from the restaurant.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Maddison | Mount Royal Hotel am 3. Mai 2024
Thank you Stella for taking the time to leave us your feedback, we really appreciate it. We are so glad that you enjoyed your stay with us, we hope to see you again for your next adventure in Banff National Park.

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Maddison | Mount Royal Hotel am 2. Mai 2024
Thank you Laura for leaving us your feedback, we hope to see you again for your next stay in Banff National Park.

10/10 – Hervorragend

Justin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, close to dining and town night life.
Aufenthalt von 3 Nächten im April 2024
Antwort von Maddison | Mount Royal Hotel am 2. Mai 2024
Thank you Justin for taking the time to leave us your feedback, we really appreciate it. We are so glad that you enjoyed your stay with us, we hope to see you again for your next adventure in Banff National Park.

10/10 – Hervorragend

Christopher

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We liked the staff and the rooms were very clean
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

wayne

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
it was fine
Aufenthalt von 1 Nacht im April 2024
Antwort von Katie | Mount Royal Hotel am 1. Mai 2024
Thank you Wayne for leaving us your feedback, we hope to see you again for your next stay in Banff National Park.

8/10 – Gut

nancy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had a great stay. Location is great. Roof top Hot tubs could use some TLC but it was ok. Would have liked a regular coffee machine in the room instead of just an expresso coffee machine. Will stay again
Aufenthalt von 2 Nächten im April 2024
Antwort von Katie | Mount Royal Hotel am 1. Mai 2024
Thank you Nancy for taking the time to leave us your feedback, we really appreciate it. We are so glad to hear that you enjoyed your stay with us, and we hope to see you again for your next stay in Banff National Park.

10/10 – Hervorragend

Ron, Eagle Bay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is located in the center of the city, close to all amenities. Service is excellent and the food at the hotel is exceptional!
Aufenthalt von 1 Nacht im April 2024
Antwort von Katie | Mount Royal Hotel am 30. Apr. 2024
Thank you Ron for taking the time to leave us your feedback, we really appreciate it. We are so glad that you enjoyed your stay with us, we hope to see you again for your next adventure in Banff National Park.

6/10 – Okay

Emma Christina Marie

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 6 Nächten im April 2024
Antwort von Katie | Mount Royal Hotel am 30. Apr. 2024
Thank you Emma for leaving a review.

8/10 – Gut

Eden

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient
Aufenthalt von 1 Nacht im April 2024
Antwort von Katie | Mount Royal Hotel am 27. Apr. 2024
Thank you Eden for leaving us a review, we hope to see you again during your next trip in Banff National Park.

8/10 – Gut

Teresa, Edmonton

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room was at the very end of the property which was very inconvenient and the air conditioning was not working properly.
Aufenthalt von 1 Nacht im April 2024
Antwort von Katie | Mount Royal Hotel am 27. Apr. 2024
Thank you Teresa for taking the time to leave us your feedback. We are so sorry that you experienced some issues during your stay with us. We will look into what we can do to ensure this does not happened in the future.

10/10 – Hervorragend

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room is beautiful. Outstanding view of the mountains. Great amenities in the room. Would recommend.
Aufenthalt von 1 Nacht im April 2024
Antwort von Katie | Mount Royal Hotel am 27. Apr. 2024
Thank you Andrew for leaving us your feedback. We are so glad to hear that you enjoyed the views of Banff. We hope to see you again.

2/10 – Ungenügend

GAGANDEEP

Aufenthalt von 1 Nacht im April 2024
Antwort von Katie | Mount Royal Hotel am 30. Apr. 2024
Thank you Gagandeep for leaving a review, we hope we can do better for your next stay.

10/10 – Hervorragend

Christian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ascenseur, café nespresso, et bus de l’aéroport devant l’hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Katie | Mount Royal Hotel am 28. Apr. 2024
Merci beaucoup Christian de nous avoir laissé un commentaire nous apprécions énormément. Nous espérons vous revoir lors de votre prochaine aventure à Banff.