Royal-Suite, 1 Queen-Bett | Fassade der Unterkunft
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Bewertungen von Hamlet Hotels Maidstone

3.5 out of 5
Hamlet Hotels Maidstone
802 London Rd, Aylesford, England

Bewertungen

8,2

Sehr gut

33 von insgesamt 66 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
14 von insgesamt 66 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 66 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 66 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 66 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,8/10

Personal & Service

7,6/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Gary

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Rooms are small. No wall decor. No air-conditioning. Nearby room doors bang when closing and disturb. No elevator. Staff and service very good.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Edward

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were absolutely wonderful. Accommodating and hospitable beyond the norm. Loved the huge bathtub-very relaxing after a long day. The lounge and fireplace were cozy.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Glyn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff,lovely room
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly, helpful staff. Enjoyed our overnight stay. Good breakfast. Convenient for Maidstone hospital. Room pleasant but no wardrobe or other clothes hanging space . No bedside tables.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

DANIEL

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, comfortable bed, nice TV, in room kettle, large windows that open.
Aufenthalt von 1 Nacht im April 2024
Antwort von xavier am 21. Apr. 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 – Okay

Ken

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
We are not contractors, breakfast finished way too early for us.
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

Gordon

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Independent hotel on main London Road, staff excellent lobby and downstairs nice, suite bedroom poor, windows not double glazed hence traffic noise, no blackout curtains hence security lights being on all night made the room bright and like daytime, no sound insulation hence could hear clearly room next to me talking, coughing, tv and all night snoring meaning no sleep. Not the best but has potential.
Aufenthalt von 1 Nacht im März 2024
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and helpful staff, the room was lovely and the bathroom was a great size. The lounge and the restaurant area is very clean and modern with a traditional element. Would definitely stay again
Aufenthalt von 1 Nacht im März 2024
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 – Okay

Mary-Louise

Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Matthew

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dingy, noisy pipes and building creaks, super cheap tv, dirty bath and not even any bed side tables…
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 – Gut

Ron, Liverpool

Mit dem Partner gereist
Only made up the room once during our 7 day stay.
Aufenthalt von 9 Nächten im Dezember 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great value for money
Great value. Very friendly and helpful. Clean and comfortable. Would definitely recommend.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
Aufenthalt von 1 Nacht im Januar 2024
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Killford

Aufenthalt von 1 Nacht im Januar 2024
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
One Night Stay -
Positives: Good value, friendly staff, bar open until late, ironing board in room, good location. Negatives: paid up front but on checking in hotel policy is to take your bank card and make a £1 transaction on it - odd. When I asked why as I had already paid in full on line they said it was ‘in case of damages’. I found this dubious and marginally offensive that they distrust professional guests. Also by giving your card details they could then take any payment they wish on site. I didn’t feel comfortable with this from a security point of view and wouldn’t stay again on principle.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Ashfeka

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Basheer manager is good helpful alex and xavier are also helpful. Good service recommend it highly
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 – Gut

Paul

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good although some issues with the shower pressure so was unable to use it
Aufenthalt von 6 Nächten im Dezember 2023

10/10 – Hervorragend

Ashfeka

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Marion

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Lovely old place to stay all the staff were very friendly and helpful great Breakfast very central to places of interest
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 – Gut

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff here were really lovely and very helpful. We were only staying in the area as we had family nearby. Lovely seating area around reception and the breakfast was really good
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Disappointing stay
I believe this hotel has recently been taken over and new owners still finding their feet. First room offered was incredibly basic and had old 1940s furniture. Changed room slight improvement. Staff helpful. Breakfast free but poor quality
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Jason

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

4/10 – Schlecht

Martyn

Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Peter

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

2/10 – Ungenügend

Abigail

Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Peter

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 – Okay

martin

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Jason

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Mark

Aufenthalt von 3 Nächten im November 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Oliver

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and helpful staff
Aufenthalt von 1 Nacht im November 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Phillip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im November 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Pete

Aufenthalt von 2 Nächten im November 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 – Gut

Stephen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Jose

Aufenthalt von 1 Nacht im November 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Nathalie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Excellent value for money and very helpful staff
Very friendly and welcoming staff. Good use of technology to check in. Free car park upon registration. Very clean bedroom with all basic facilities - heating readily adjustable. Staff were extremely helpful and supplied us with iPhone charger (forgotten). We had dinner at the hotel. Pub style food menu at a very competitive price. Downstairs premises decorated with taste throughout. Great choice for breakfast.
Aufenthalt von 1 Nacht im November 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im November 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

eileen

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 – Okay

William

Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Bob van

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Good place to stay and very nice staff
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

julian

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 – Okay

Donna

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Very odd hotel!!!
A very odd hotel!!! From the outside you expect a nice almost posh hotel - inside very different - you step straight into the bar area that is bland with no character At dinner they had the radio on playing techno rave music. We had to ask for menus after sitting there for a good 15 minutes. The menu in itself was different - lamb shank with pilau rice and nan bread. We opted for good old sausage and mash with gravy which was very nice but was sprinkled with dry herbs? Breakfast was nice We were in a ‘suite’ Room 120 - a strange mix of furniture, 4 poster bed which was comfortable, one 80’s looking pattern curtain that hung from the middle of the window and didn’t reach either side so the light from the car park came in and shone on the mirror all night. The windows were painted shut so you couldn’t get any fresh air in. It had a light wood effect wardrobe with no doors that was a flatpack totally out of keeping with the dark wood four poster bed. The shower was more of a light sprinkling of water, and the selection of toiletries consisted of a body cream, conditioner and a mini bar of soap! The bar lounge area was nice and to be honest it looked like the hotel may potentially being renovated as all areas didn’t seem in keeping to one another. All in all a bit of an odd mix and vibe going on and not particularly worth the money! Will not use again
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Sophie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely friendly hotel with comfy beds
Warm welcome and very friendly accommodating service. Extremely comfortable bed and large smart tv. Breakfast very good.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Ian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My room was at rear of property and very quiet. Room was clean and bed comfortable. Very good buffet breakfast and packed lunches were available. Staff very friendly and helpful. Only downside was the room was very warm and no way of turning heat down but apparently the problem is being dealt with, fans were provided though
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Basheer. am 15. Okt. 2023
Thank you for a fanastic review and great score Ian. We are sorting out the heating issue and will be rectified very soon. We look forward to have you staying with us in near future.cheers,Basheer.

8/10 – Gut

Gina

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Basheer am 15. Okt. 2023
Thank you for a great score Gina. We look forward to have you staying with us in near future.cheers,Basheer.

10/10 – Hervorragend

Amanda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von xavier am 17. März 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 – Hervorragend

Alan

Aufenthalt von 1 Nacht im September 2023
Antwort von Basheer. am 23. Sept. 2023
Thank you for a wonderful score Alan. Pleased to have you staying with us and in near future.cheers,Basheer.

6/10 – Okay

Holly

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The hotel is in need of a massive update, very dated rooms with creaky floors. Our room was a decent size and could be really nice if it was given an update. The bathroom was clean but again everything felt quite old, except the towels, which were clean and looked new. The bathroom had a smell of drains too and the shower wasn’t the most powerful. The room had a huge bed with clean bedding, but there’s zero air-con in the rooms, there was a fan provided but it didn’t do the same job as air-con does. Carpets in the communal areas needed a good clean as they had muddy footprints. Staff were very friendly and welcoming on arrival. Check in was a bit chaotic and they tell you to use the self service but then someone has to come and help anyway, so wasn’t sure what the point was in that. We only stayed for one night and we didn’t spend much time in the room but the small amount of time was more than enough and I wouldn’t return in a hurry. For anyone needing to get ready there the rooms feel quite dark so wouldn’t recommend it. Could be a decent hotel but would say below average at present.
Aufenthalt von 1 Nacht im September 2023
Antwort von Basheer. am 18. Sept. 2023
Thank you for a valuable feed back Holly. We are intended to do all the bathrooms and add aircon very soon. We look forward to have you staying with us again in near future.cheers,Basheer.