Dear Customer, thank you for writing a review about your stay at our facility in Auronzo di Cadore, the Grand Hotel Misurina. The opinions of our customers are fundamental in order to improve the quality and efficiency of our services. We regret that your stay was not entirely up to your expectations, however, we believe we can respond to each of your comments. First of all, the Grand Hotel Misurina is an imposing structure with a great tradition that has lasted for decades and that has always been able to renew itself in order to guarantee excellent environments and services to its guests. In fact, ordinary and extraordinary maintenance is always provided for. Unfortunately, the past pandemic period did not allow to carry out some interventions, however already rescheduled. The furnishing of the rooms is in solid wood, welcoming and in typical mountain style. The staff of the hall, finally, tries to give a fast service for all the diners, remaining however at disposal of all the guests. We are pleased, in any case, that you have appreciated the strict cleanliness. We hope to see you again soon at the Grand Hotel Misurina or in another of our more than 30 structures throughout Italy. Best regards.

Dear Guest, it is appreciated you spent time evaluating your stay at Grand Hotel Misurina, our property in Auronzo di Cadore. Guests’ opinions are very important to improve quality and efficiency of our services. We’re sorry you weren’t totally satisfied with your stay, nevertheless we are able to reply to your concerns. It is clearly stated during the booking process that access to the wellness centre is not included in the room rates. We can’t understand, then, why you complained about it. Guests that book a bed & breakfast board basis have to check availability for dinner, because tables are only guaranteed for guests in half board treatment. Hoping to see you again at Grand Hotel Misurina or in one another of our over 30 properties all over Italy. Best regards.

Dear Guest, it is appreciated you spent time writing a review regarding your stay at Grand Hotel Misurina, our property in Auronzo di Cadore. Guests’ opinions are very important to improve quality and efficiency of our services. We’re sorry you weren’t totally satisfied with your stay, nevertheless we are able to reply to your concerns. The Grand Hotel Misurina is a very popular and historical property, subject to maintenance and renovation works at the beginning of every season. The rooms themselves are very well-maintained (and the soundproofing in them is perfectly adequate). Our maître is not rude. He only told you that you sat at a table that wasn’t yours without waiting for the assignment. You may agree that, especially in Covid times, table assignment is very important. Maybe you should apologize for your comment about the maître and consider there are safety issues around. He didn’t take your dishes from the table, he only told you to sit by your table the next time. We do provide espresso coffee for whoever asks for it and we can assure you it’s delicious. There is plenty of parking at the hotel – our indoor and outdoor parking lots and the city parking near the hotel. You should have actually looked for a spot. We’re glad, anyway, you appreciated the stunning location of Grand Hotel Misurina. Hoping to see you again at Grand Hotel Misurina or in one another of our over 30 properties all over Italy. Best regards.

Dear Guest, it is appreciated you spent time evaluating your stay at Grand Hotel Misurina, our property in Auronzo di Cadore. Guests’ opinions are very important to improve quality and efficiency of our services. We’re sorry you weren’t satisfied with your room and bathroom. However, we would have preferred you were more specific, in order to understand where to improve our service. We’re glad, anyway, you appreciated our breakfast, with its wide range of choice, and our restaurant service, various and very tasteful. Hoping to see you again at Grand Hotel Misurina or in one another of our over 30 properties all over Italy. Best regards.