Standard-Apartment, 1 Schlafzimmer | Terrasse/Patio

Bewertungen von Grange Motel

4 out of 5
Grange Motel
1 Grange Road, Auckland

Bewertungen

9,0

Wunderbar

171 von insgesamt 281 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
77 von insgesamt 281 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 281 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 281 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 281 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,4/10

Personal & Service

8,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Nicht auf dem neuesten Stand
Alle Räume sind sehr dunkel (schwache Glühbirnen !) Altes Motel nicht besonders gut gewartet, es sollten einige erneuerungen bzw. Investitionen gemacht werden.
Aufenthalt von 1 Nacht im Juli 2017

4/10 – Schlecht

Irene, München

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Nicht wohl gefühlt
Der Empfang war sehr nett und wir konnten schon vor der Checkin Zeit ins Apartment. Die Räume (2 Schlafzimmer, Wohn- und Küchenbereich und Bad) waren relativ groß und wir konnten sogar im Garten Essen (Picknicktisch). Allerdings war die Möblierung - vor allem die Couch - schon sehr in die Jahre gekommen und irgendwie stieg bei jeder Bewegung ein komischer Geruch auf. Der Boden vor der Küchenzeile klebte bei jedem Schritt. Im Badezimmer liefen kleine schwarze Fliegen/Ameisen herum und der Duschvorhang roch sehr streng. Leider keine Empfehlung von uns.

8/10 – Gut

Herbert

Gut: Sauberkeit
Zweckmäßige Unterkunft
Nähe zum Flughafen. Liegt im Industriegebiet
Antwort von General Manager am 14. März 2017
Danke, Mr. Herbert, Thank you for choosing Grange Motor Lodge for your recent stay in Auckland. We have read your comments and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Kind regards, Shirley Grange Motor Lodge

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nettes Motel in Reichweite zum Flughafen.
Das Motel liegt gut 10 km vom Flughafen Auckland. Das Personal ist sehr aufmerksam und isT offen für ungewöhnliche Wünsche der Gäste.
Antwort von Shirley am 2. Feb. 2017
Danke! :) Our host Teddy Bear and I are looking forward to seeing you again in the future!

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
Gute Erreichbarkeit, Parkplätze direkt vor der Unterkunft Unfreundlicher Service beim Check-In

10/10 – Hervorragend

Volker, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Oase der Ruhe in der Grossstadt
Ruhige Vorortlage. Gut erreichbar vom Flughafen. Sehr zuvorkommender Eigentümer. Gute Busverbindung in die Innenstadt. Gutes Preis-/Leistungsverhältnis für Auckland, das in den letzten jahren sehr teuer geworden ist.

8/10 – Gut

Glen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good motel between city and airport
Good place to stay just out of the city and near the airport. Reception friendly and helpful, good size rooms, restaurants etc just down the road. We’d stay again.
Aufenthalt von 1 Nacht im November 2023
Antwort von Shirley Ye am 19. Nov. 2023
Thank you Glen, we're thrilled to hear that you found our location convenient, enjoyed our friendly and helpful reception. We look forward to welcoming you again on your next visit.

8/10 – Gut

Vaipito

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Strongly recommended
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Shirley Ye am 14. Nov. 2023
Hi Vaipito We greatly appreciate your strong recommendation.We hope to welcome you back soon for another stay.

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

simona

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
A little dated interior but very clean and laundry 7 days a week Close to all locations that we wanted to visit in South Auckland Would have loved separate shower as its combination of shower and bath. Staff friendly and will definitely use again when visiting NZ
Aufenthalt von 4 Nächten im März 2023
Antwort von Shirley am 29. März 2023
Hi Simona. Thank you for taking the time to leave us a 5-star rating :) Delighted to hear that the team was able to provide friendly services which helped make your overall stay with us better. We value your feedback and I have made sure to pass on your feedback regarding the interior upgrade and shower option for consideration. We can’t wait to welcome you and your family back for another stay the next time you’re in NZ.

10/10 – Hervorragend

shane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
had everything it stated
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Shirley Ye am 25. Jan. 2023
Kia Ora, Shane. Thank you for the review! We hope that we have the pleasure of welcoming you back soon.

8/10 – Gut

Jennifer, Te Puke

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Nice welcome from owner who showed us to our room and gave us directions to the local shopping and food recommendations. Not needed as were only overnighting to catch a morning flight. 15 mins to the Airport in the morning. Nice and easy. Spotlessly clean. Quiet
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Shirley Ye am 14. Dez. 2022
Kia Ora, thank you for sharing your feedback. We are so grateful you enjoyed the stay. Hope to see you again.

10/10 – Hervorragend

Areti

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff service- thank you!
Aufenthalt von 1 Nacht im April 2022

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
super clean and excellent service.
Aufenthalt von 1 Nacht im August 2021
Antwort von Shirley am 13. Aug. 2021
Thank you for your kind words. We will share them with our housekeeping and staff since we all want every guest to have a comfortable and enjoyable stay. Hope to see you again soon! Shirley Grange Motel

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was handy for my needs.
Aufenthalt von 1 Nacht im August 2021
Antwort von Shirley am 13. Aug. 2021
Thank you! We look forward to having you back here! Shirley Grange Motel

10/10 – Hervorragend

Jasmine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic find with top-rate customer service
The service I received from the owner of Grange Motel was second to none. Incredibly helpful after a long day and late-night check in. My room was immaculately clean and bed was comfortable. Quiet surroundings ensured a great night's sleep.
Aufenthalt von 1 Nacht im November 2019
Antwort von Shirley Ye am 25. Nov. 2019
Hi Jasmine and Geoff, Thank you for taking time to write about us! We are so pleased you enjoyed the stay. We would love to host you again if you are ever in Auckland. Many thanks! Shirley from Grange Motel

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2019
Antwort von Shirley am 16. Sept. 2019
Hi, thank you for taking time to review Grange Motel. We hope you will stay with us again. Best regards, Shirley Grange Motel

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing staff!
The staff at the Grange Hotel was incredibly helpful. We arrived early in the day, before our room was ready, but they let us park our rental car there, helped us Uber downtown and recommended places to go and local restaurants. Even fixed me a coffee while we were doing all of that. Finally, one of the staff wrote out a whole page of things to do in another town we were planning to visit in a few days. That was so much appreciated!
Aufenthalt von 1 Nacht im März 2019
Antwort von Shirley from Grange Motel am 1. Apr. 2019
Thank you Brian for choosing to stay with us and for your generous comments. It was lovely meeting you and your children. We hope that you took home many fond memories of New Zealand and this short trip will encourage you to come again. I can write another list of plenty places and activities for your next visit. Also, we thank you for your compliments to our staff. Everyone here wants each guest to have a fabulous holiday! Sincerely, Shirley Grange Motel

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Very warm friendly greeting and free upgrade Excellent
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Shirley am 4. März 2019
Dear valued guest, thanks for staying with us and your feedback! We would love to host you again if you in Auckland. Many thanks! Shirley from Grange Motel

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Completely self contained unit. Long way to the airport.
Aufenthalt von 1 Nacht im Januar 2019

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 1 Nacht im Januar 2019
Antwort von Shirley am 11. Jan. 2019
Dear valued guest, thanks for taking the time to review our motel. I'm sorry that you didn't have a pleasant stay with us. Since your feedback only has the score, I am happy to work with you to find a unit satisfactory for your needs. Please contact us if you want to discuss this further. Thank you! Shirley Grange Motel

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was perfect for all my needs! Friendly and helpful staff.
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Shirley am 18. Dez. 2018
Thank you for taking time to write about us! We look forward to your next visit, hope it's soon! Shirley from Grange Motel

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Shirley am 5. Okt. 2018
Thank you for sharing your feedback! We hope to see you again!

10/10 – Hervorragend

rodney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
would stay again anytime
everything was great ,bed was comfy place was tidy and clean ,no noise ,only thing was ,no milk in the fridge ,
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Shirley am 30. Juli 2018
Hi Rodney, thank you for taking time to write the feedback, and we are glad you enjoyed staying with us. Well noted with the milk. We do hope you'll be back with us again soon! Sincerely, Shirley

8/10 – Gut

Kerri

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Easy to get to airport
We stayed here on our last night in New Zealand. We were a party of four, one couple and a couple of friends. The room was big with 2 bedrooms and a Smalls kitchen and living room and patio. It was clean and fitted out needs. It was only for a night, but if you needed a longer stay you could make use of the kitchenette. The owners were super sweet. It looked as if they were taking care of the place. It is dated and electical sockets needed help. It took two people to use a blow dryer, one to hold it in the socket and the other to use it.
Aufenthalt von 1 Nacht im März 2018

6/10 – Okay

Heather, Australia

Gut: Sauberkeit und Personal & Service
Motel close to the airport
The room was quite spacious and very clean.. The shower was good and the beds were very comfortable. Good kitchen. Staff were very friendly. I had difficulty sleeping with the noise from the road nearby and the guests in the next room.
Aufenthalt von 1 Nacht im April 2018

8/10 – Gut

Chris , London

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Accommodation could do with some revamping but perfectly clean and adequate for the price. The staff were friendly and accommodating. I stayed here twice in quick succession and both times entailed late arrivals due to scheduled late international flight arrivals. I informed the staff beforehand and they were there to greet me when I arrived. This was excellent service considering its accommodation is targeted primarily at the domestic travelling market I would think.
Aufenthalt von 1 Nacht im April 2018
Antwort von Shirley am 28. Apr. 2018
Thank you Chris! We appreciate your kind words and your compliments to our staff. Our team tries hard to ensure every guest leaves with good memories. Sincerely, Shirley Grange Motor Lodge

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay. Super friendly staff. Would recommend
Aufenthalt von 1 Nacht im März 2018
Antwort von Shirley am 28. Apr. 2018
Thank you! Nothing pleases us more than to see our guests come back and we do hope that you now consider yourself part of our Grange family and will return soon. Best regards, Shirley Grange Motor Lodge

10/10 – Hervorragend

jerry, central coast California

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel close to airport
Very comfortable motel. Very well kept motor inn. Well stocked kitchenette with fridge, microwave etc. Spacious rooms with separate bedroom and small living room. Would stay there again.
Aufenthalt von 1 Nacht im März 2018
Antwort von Shirley am 26. März 2018
Hi Jerry, Thank you so much for reviewing your stay with us. We're pleased that you found the spacious room that the amentities and room features have met your expectations. There is always a reason to return and we do hope you'll plan another holiday soon. See you next time, thank you! Sincerely, Shirley

10/10 – Hervorragend

Colleen, New Zealand

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, comfortable, reasonably priced, accommodating host.
Aufenthalt von 1 Nacht im März 2018
Antwort von Shirley am 24. März 2018
Hi Colleen, Thank you for sharing feedback with us. We are glad you had a good time in Grange Motor Lodge! Sincerely, Shirley

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
comfortable hotel close to airport
I chose this hotel as leaving for early flight and was close to airport. Looks a little tired on the outside and was'nt expecting much but the lady at reception was absolutely lovely and helpful with complimentary coffee and very surprised to find a lovely clean room with comfortable bed . Kitchen and bathroom in great condition. Air con, Tv , wifi, would recommend to others
Aufenthalt von 1 Nacht im März 2018
Antwort von Shirley am 24. März 2018
Hi, Thank you!So glad it met your expectations. Nothing pleases us more than to see our visitors come back and recommend to others. If you return to Auckland, we'd love to see you! Sincerely, Shirley

10/10 – Hervorragend

Vince

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very friendly and helpful staff. Clean and comfortable room.
Aufenthalt von 1 Nacht im März 2018
Antwort von Shirley am 24. März 2018
Hi Vincent, We're so glad you enjoyed your holiday with us. Thank you for taking time to write a review and we do hope you will be able to join us again for another holiday! Best regards, Shirley

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
No green tea..a request please Overall nice place to stay car parking messy
Aufenthalt von 1 Nacht im März 2018

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The amout paid was far to much.
Very disappointing . Breakfast was not what we ordered we asked for toast got bread instead tried the toaster it didnt go.
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Shirley am 3. März 2018
Hi, We are very, very sorry you did not have a good experience with us. I have personally addressed this and gone through the breakfast menu again with my colleagues. Thank you for staying with us! Sincerely, Shirley

10/10 – Hervorragend

Jay, USA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent place and location
The room and amenities were excellent. The hotel staff lived in the main building that also served as the office. Overall it had a homely feel to it. It is located just minutes drive away from the shopping area. It is located on a quiet street just off of the busy main road.
Aufenthalt von 1 Nacht im Oktober 2016
Antwort von Shirley am 19. Feb. 2018
Hi Jay, Thank you! We appreciate your compliments and we're so glad the stay met your expectations! Nothing pleases us more than to receive comments from our visitors that you feel like staying home. And we do hope that you now consider yourself part of our Grange family and will return soon. Sincerely, Shirley

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Don't arrive late, rooms a mess
We arrived late and the guy working the desk wasn't the desk person. He might have been grounds crew or maintenance. I don't want to disparage him, he did fine considering checking people in didn't seem to be his actual job. They only staff the desk until a certain time so you either have to hope someone is nearby or someone is checking in right before you. The room we got smelled terrible as well. I half expected to get bed bugs from it.
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Shirley am 14. Feb. 2018
Hi, Thank you for taking time to comment on your recent stay with us. We do apologize that the smell of the unit does not meet your preference. Every room there is a aroma diffusser in the unit and the shower room. Our staff continually looks for ways to improve customer satisfaction, so we do hope that once you checked in, the rest of your stay went well and you enjoyed some nice memories while here. Our entire team has been made aware of this, including housekeeping and night shift staff. Thank you again and best regards,

8/10 – Gut

sandra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Shirley am 2. Feb. 2018
Hi Sandra, Thanks for your rating and it is our hope to have the opportunity to welcome you and your family back in the near future. Have a nice weekend! Sincerely, Shirley Grange Motor Lodge

10/10 – Hervorragend

Cheryl, NZ

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Close to everywhere!
When you've had a big day & you know it's the beginning of a long weekend or even if it's an overnighter, this is definitely the place to stay.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Shirley am 27. Jan. 2018
Thank you Cheryl! We're so pleased you enjoyed the stay. We'll look forward to your next visit -- and thank you also for recommending us! Warm regards, Shirley

6/10 – Okay

Steven

Aufenthalt von 1 Nacht im November 2017
Antwort von Bernie am 8. Dez. 2017
Hi Steven, Thanks for your rating, we wish you had a good time in New Zealand! Warm regards, Shirley

10/10 – Hervorragend

bhrigu, auckland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean n comfy
Really nice place to stay would definitely recommend to others
Aufenthalt von 1 Nacht im November 2017
Antwort von Shirley from Grange Motor Lodge am 3. Dez. 2017
Thanks for your great feedback! Cheers, Shirley

8/10 – Gut

SuperMing, Hong Kong

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Helpful host. Clean and tidy room. Reasonable price and close to airport.
Aufenthalt von 1 Nacht im November 2017
Antwort von Shirley from Grange Motor Lodge am 2. Dez. 2017
Hi, thanks for your kinds words and the time you took to share them with us. It is great to hear that you have enjoyed your stay with us. All the best and see you soon! Warm regards, Shirley

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Other than being a bit dated it was ok. Comfortable bed good shower.
Aufenthalt von 2 Nächten im November 2017
Antwort von Shirley am 11. Nov. 2017
Thank you for taking the time to share the review. We truly value the opinions of our customers, and we are doing a lot of upgrade for the room and recpetion this year and still working on it. There are new room type available like Premium Studio Unit, also same confortable bed and shower. We hope to see you again in the future and wish you the very best.

8/10 – Gut

Arinze, Taumarunui

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and central
Location is very good. Good Hotel, Excellent and friendly staff
Aufenthalt von 2 Nächten im Oktober 2017
Antwort von Shirley from Grange Motor Lodge am 9. Nov. 2017
Hi Arinze, thanks for your kind comments you have shared here on Expedia. We are happy to hear that you have enjoyed the location and service. Also we appreciate your suggestions of bedsheet and towels. All the best for 2017!

10/10 – Hervorragend

Kiri

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2017
Antwort von Bernie am 13. Okt. 2017
Thank you so much for reviewing your recent stay with us. We love to see you again when next you're needing accommodation in Auckland. Best regards, Shirley from Grange Motor Lodge

8/10 – Gut

Paul, Tauranga

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Handy location, friendly staff
It's not a holiday destination but if you're working in the area it's fine. Large rooms, clean and a very welcoming manager who met me late. Good value
Aufenthalt von 1 Nacht im September 2017
Antwort von Shirley from Grange Motor Lodge am 13. Okt. 2017
I would like to thank you for your recent visit to Grange Motor Lodge. It was truly a pleasure to serve you.

4/10 – Schlecht

Hisatoshi, Japan,Tokyo

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Hotel staff response was bad.
Arrived early morning around 0:40 at the hotel by shuttle bus from AKL airport but room key which should be under the map was not there. By the track driver's help nearby passed, hotel staff came to the Motel with room key arond 2:00 after call (1hr 20min had been waiting in a cold temp. condition). 5am wake-up call did not work but fortunately shuttle bus driver knocked the door to let me take to AKL international airport on time leaving ATL 8:55 arriving Narita 16:30.
Aufenthalt von 1 Nacht im September 2017

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Comfortable and handy to area we wanted.
Aufenthalt von 1 Nacht im Juli 2017
Antwort von Bernie am 17. Sept. 2017
Thank you for taking the time to review Grange Motor Lodge. And we hope to see you again in the future and wish you the very best.

6/10 – Okay

Peter

Gut: Sauberkeit und Komfort des Zimmers
Old style motel. Clean and tidy. Reception person very nice and helpful but office not staffed so have to phone a mobile number and someone arrives 10 mins later. Overpriced for what it is. Prices have increased by over 50% here in the past 12 months.
Aufenthalt von 1 Nacht im Juni 2017

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Old motel, needs renovating
Reasonably confortable, but poor lighting and very little space,shelves and towel racks in bathroom

8/10 – Gut

Virginia

Gut: Personal & Service
Motel ok
Was pleasant. Needed spring cleaning and softer pillows. Otherwise fine.