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Bewertungen von Divani Palace Acropolis

5 out of 5
Divani Palace Acropolis
19 25 Parthenonos St, Athens, Attiki

Bewertungen

8,6

Hervorragend

585 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
243 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
90 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
47 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
35 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Markus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The roof top restaurant is famous The whole stuff is extraordinary friendly
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Michael

Aufenthalt von 1 Nacht im Juli 2023
Antwort von The Divani Acropolis Guest Relations team. am 6. Dez. 2023
Dear Michael,We would like to thank you for taking the time to share with us your comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 – Hervorragend

Andreas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
…perfekte Lage, sehr freundliches Personal, atemberaubendes Restaurant!!!
Aufenthalt von 2 Nächten im September 2023
Antwort von The Divani Acropolis Guest Relations Team am 6. Sept. 2023
Dear Andreas ,We would like to thank you for taking the time to share with us your comments. We are happy to hear that you are satisfied with our hotel. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us.Kind regards.

6/10 – Okay

Roman

Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

Christian Johannes, München

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schöne Unterkunft in hervorragender Lage!
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Hotel Manager am 25. Juli 2022
Dear Christian, Thank you very much for your kind comments. We are glad to hear that you enjoyed your stay with us as well as the hotel's location was convenient for you. We look forward to welcoming you back to our hotel soon. Best Regards

8/10 – Gut

Imageworx Media GmbH

Geschäftlich gereist
Gut: Personal & Service und Ausstattung
Very good business hotel, very friendly staff and great service. The rooms however are small and dated.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Hotel Manager am 8. Mai 2022
Dear Guest, We would like to thank you for taking some time to share with us your comments on Expedia. We are happy to hear that you were satisfied with the hotel's staff and great service. We would like to inform you that our hotel is constantly making renovations to be able to meet the needs of its customers. It will be our pleasure to welcome you again soon. Kind regards

2/10 – Ungenügend

konstantinos

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nichts für Familien. Grausam
Uraltes Hotel. Rostige Armaturen. Rostiges Beistellbett. Badewanne 150 cm Lang. Unangehnemer Geruch in den Zimmern. Ein Fensterflügel durch Holzplatte ersetzt. Kleines Badfenster mit Blick auf stillgelegten Aufzugsschacht. Einfach nur grausam sind nach paar Stunden wieder abgereist und haben Hotel gewechselt.
Aufenthalt von 4 Nächten im April 2022
Antwort von Hotel Manager am 5. Mai 2022
Dear Konstantinos, Thank you for choosing to stay at Divani Palace Acropolis Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Athens. Yours Sincerely

10/10 – Hervorragend

Mario

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
War alles perfekt.
Aufenthalt von 2 Nächten im März 2022
Antwort von Hotel Manager am 21. März 2022
Dear Mario, Thank you very much for your kind comments. We are glad to hear that you enjoyed your stay with us and that you were satisfied with your stay. We look forward to welcoming you back to our hotel soon. Best Regards

10/10 – Hervorragend

Harald, Wien

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Super Hotel. U-Bahn Nähe. Frühstück hervorragend. Blick auf Akropolis. Pool etwas klein
Aufenthalt von 1 Nacht im August 2021
Antwort von Hotel Manager am 1. Sept. 2021
Dear Harald, Thank you for choosing Divani Palace Acropolis for your stay and for taking some time to share your review. We appreciate your kind comments about the the hotel .It will be our pleasure to welcome you back and offer you more exceptional services & divine moments. With appreciation

6/10 – Okay

Nirushan

Aufenthalt von 5 Nächten im Juli 2021

4/10 – Schlecht

Michael

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Naja... 5 Sterne sind was anderes
Das Hotel macht einen sauberen und grundsätzlich guten Eindruck. Das Frühstück-Buffet war gut, jedoch keine Abwechslung. Aber.... der Pool ist eher klein und mit nur 10 Liegestühlen ausgestattet. Und das für 250 Zimmer. Am Nachmittag einen Platz am Pool zu finden ist beinahe ein Ding der Unmöglichkeit. Das nervigste für uns war jedoch die andauernden Lärmemissionen des Roof-Top-Restaurants. Wir waren zwei Stockwerke unter den Restaurant und es hallten den ganzen Tag, bis Nachts um 0100 Uhr, andauernde Stuhl-Schiebe-Geräusche durch das Mauerwerk, was ein einschlafen sehr erschwerte. Eigentlich sehr schade, da die Lage des Hotels wirklich sensationell ist. Aber wenn man in den Ferien jeden Tag erst nach 0100 Uhr einschlafen kann, bleibt nicht viel Energie für den frühen Tag übrig.
Aufenthalt von 4 Nächten im Juli 2021
Antwort von Hotel Manager am 26. Juli 2021
Dear Michael, We would like to thank you for taking the time to share with us your comments on Hotels.com. We are happy to hear that you are satisfied with the hotel’s location close to Acropolis, our breakfast and the cleanliness. It is sad to hear that you were not satisfied with the noise from the rooftop Secret restaurant and the size of the pool.We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Best regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von Hotel Manager am 27. Okt. 2020
Dear Guest, Thank you for taking the time to share with us your comments on Expedia. We are delighted to hear that you enjoyed your stay with us and it will be our pleasure to welcome you again for more delight experiences. Kind regards.

10/10 – Hervorragend

Daniel, Zürich Schweiz

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aussicht Lage toll, BETTEN brauchen dringend neue Matratzen /Zi 711)
Aufenthalt von 5 Nächten im Februar 2020
Antwort von Hotel Manager am 12. März 2020
Dear Daniel, Thank you for taking the time to share with us your comments. We are happy to hear that the hotel's location was a benefit your stay; however, it is sad to hear that our mattresses did not match your preferences. We would like to inform you that our hotel is constantly proceeding to renovations and refurbishments so that it can meet each guest's expectations, therefore your comments are important for us since they help us improve our services. We look forward to welcoming you again in our hotel. Kind regards.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Wirklich sehr aufmerksames und nettes Personal. Das Frühstück war auch lecker.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von Hotel Manager am 18. Feb. 2020
Dear Guest, We would like to thank you for taking the time to share with us your comments on Expedia. We are delighted to hear your compliments for our staff members whom you found attentive and friendly as well as for our buffet breakfast choices. It will be our pleasure to welcome you again at Divani Palace Acropolis for more divine experiences and moments. Kind regards.

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Hellhörige Zimmer Preise Bar zu teuer Dachterrasse Sylvester geschlossen und auch keine Ausnahme
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Hotel Manager am 8. Jan. 2020
Dear Guest, Thank you for taking the time to share with us your comments. It is sad to hear that you did not enjoy your stay with us, and that you faced noise disturbance from other guests. Regarding your comment for our rooftop bar & restaurant, Acropolis Secret, we would like to inform you that it is closed during wintertime since it is an outdoor restaurant. Additionally, kindly note that our hotel's pricing policy is similar to other five star hotels in the area. We hope to welcome you again in our hotel for a more pleasant stay with us. Kind regards.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Das Zimmer war sehr schmutzig obwohl wir lange darauf warten mussten. Es musste nachgereinigt werden. Die Aussicht katastrophal auf einen schmutzigen Hinterhof. Frühstück höchstens **. Das Hotel hat auf keinen Fall ***** trotz guten Bewertungen am Eingang. Diese sind jedoch auch schon 10 Jahre alt. Wir waren ganz und gar nicht zufrieden. Schade.
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Hotel Manager am 15. Jan. 2020
Dear Guest, Thank you for taking the time to share with us your comments. We are sorry to hear that you were not satisfied with your stay with us. We would like to inform you that the check-in time is after 14:00 o'clock and the early check-in is subject to availability. We hope that we will have the opportunity to welcome you again in our hotel so that we can offer you a more pleasant stay with us. Thank you once again for sharing your comments. Kind regards.

2/10 – Ungenügend

Melissa

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
We accidentally booked the wrong date. We did not request a cancellation but rather asked to move the date and the hotel refused. Would NEVER recommend a hotel that is unwilling to make a REASONABLE accommodation. Because they would not accommodate, instead of cancelling and losing my non-refundable payment (it was paid in full), which would have released the room and allowing the hotel to rebook it, we maintained the reservation so they could not book it out again and make twice the money.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Reeta, Pacifica

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The.bathroom! That needs a MAJOR IMPROVEMENT! Just one shower and if necked a pool! Yikes! This was my 2nd time staying with them but I don’t think I want to stay here again due to this issue.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Ha nhan

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly frint desk. Perfect location near acripolis, but away from crowds. Location on a quiet street. Still near good restaurants.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von G.G am 23. Mai 2024
Dear John,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.The Divani Palace Acropolis Guest Relations team.

8/10 – Gut

mehul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location to the acropolis and plaka was walkable. The room was clean. The shower had good pressure and hot water. The acropolis view from the room was disappointing. I would not pay for this view again. The staff were nice and friendly.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von G.G am 26. Mai 2024
Dear XXX,Thank you for taking the time to post a review. As a 5* hotel chain we always value your input as it helps us improve our services and exceed your expectations. Regretfully, this time we failed to meet yours and we are really sorry for that. Your comments have been relayed to all relevant departments in order to take all actions necessary. Kindly note also that there are rooms available with front Acropolis view on our website.Hopefully, your next visit at Divani Acropolis or any other Divani Collection Hotel will meet our trademark high standards of hospitality.We are looking forward to welcoming you back soon.The Divani [hotel name] Guest Relations team.

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved The Divani. Breakfast was yummy with a large selection. View of the Acropolis was amazing. Walkable to bus, shopping and restaurants. The hotel was truly beautiful!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von G.G am 23. Mai 2024
Dear Patrick,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.The Divani Palace Acropolis Guest Relations team.

8/10 – Gut

Fernand

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location to the Acropolis and restaurants.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von G.G am 17. Mai 2024
Dear Fermand,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.The Divani Palace Acropolis Guest Relations team.

10/10 – Hervorragend

Gladys

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very nice and clean love hot water, clean, stuff food, I will recommend it to anyone who’s goes to Athens Greese.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von G.G am 10. Mai 2024
Dear Gladys, We feel happy to see that you enjoyed our services during your stay.Guest satisfaction is top priority and we appreciate your kind comments.Thank you for taking time to share your experience , and we are looking forward to welcome you back in the future !Sincerely,The Divani Palace Acropolis Guest Relations Team

10/10 – Hervorragend

Lana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
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Aufenthalt von 1 Nacht im Mai 2024
Antwort von G.G am 10. Mai 2024
Dear Lana,Thank you very much for for your 5* rating!It will be our pleasure to welcome you back soon.Sincerely,the Divani Palace Acropolis Guest Relations Team.

10/10 – Hervorragend

WAQAS-U-LLAH

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In addition to beautiful rooms and and wonderful location, the staff from the Doormen, Front Desk, Cleaning Staff, and Restaurant at the Divani Palace Acropolis really helped make this vacation for my Family and I memorable. They were professional, amazingly kind, and knowledgeable in making sure my Family and I had the best time possible in Greece. We would absolutely recommend this Hotel to anyone visiting Athens and look forward to returning again in the near future.
Aufenthalt von 4 Nächten im April 2024
Antwort von G.G am 7. Mai 2024
Dear WAQAS-U-LLAH,We feel very happy to see that you enjoyed our services during your stay to Divani Palace Acropolis.Guest Stisfaction is top priority for us and we ae proud that our tem managed to meet you expectations.Sincerely,The Divani Palace Acropolis Guest Relations Team Team.

10/10 – Hervorragend

Joanna

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Roof garden is under construction. We heard construction noise during the day. Luckily, it was holiday weekend. Noise only for a short period on Saturday Otherwise is a great hotel.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von G.G am 7. Mai 2024
Dear Joanna,Thank you very much for choosing Divani Palace Acropolis during your visit to Athens, and for your kind comments.In oprder to improve our services , indeed our roof top is under renovation and we feel sorry for any incovinience caused.We are looking forwrad to welcoming you back in the future for great stay.Sincerely,The Divani Place Acropolis Guest Relations Team

8/10 – Gut

Qingmei, Short Hills

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There is no early check in, had to wait several hours to have my room. While at other hotels, I got in the room a lot earlier.
Aufenthalt von 2 Nächten im April 2024
Antwort von G.G am 7. Mai 2024
Dear Qinngmei,Thank you for taking tie to share your experience from your saty with us.Kindly note that option is eraly check in is upon availability, and we have to be informed in advnce in order to make the best for our guests.We would like to thank you for choosing our hotel, and we hpoe to have the opportunity to welcoming you back in the future.Sincerely,The Divani Palace Acropolis Guest Relations Team.

8/10 – Gut

Saul, Pegeia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel to stay in Athens, good value for money, our obvious choice for staying in Athens, the only thing which was a little bit disappointing this time are the pillows, very firm ones, and no soft pillows in the room, even though they say there is a “pillow bar” and you have options to choose. Needed to set we haven’t contacted reception about the pillow, apparently they could help. Besides that, very classy perfect place to stay. Cheers.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von G.G am 7. Mai 2024
Dear Saul,Thank you very much taking time to share your experience form your stay with us.We wish to be infrormed about the pillows in earlier time in order to improve your comfortness.For one more time we would like to tahnk you for staying with us, and we hope to have the honor in the future to welcome you back or a memorable stay.Sincerely,The Divani Place Acropolis Guest Relations Team.

8/10 – Gut

Gurdip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love the location of the hotel but for transportation is bad
Aufenthalt von 5 Nächten im April 2024
Antwort von G.G am 7. Mai 2024
Dear Gurdip,Thank you for taking time to share your experience from your stay.Kindly note that the hotel is located 5' walking distance fro Acropolis metro station, and 8' minutes from Syngrou -Fix metro station.Thank you for choosing Divani Palce Acropolis and we hope to have the opportunity to welcome you back in the future .Sincerely,The Diavani Palace Acropolis Guest Relations Team.

10/10 – Hervorragend

Nada

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was truly exceptional and made me feel at home despite being in Athens for the first time!! Thank you Natasha & Cosmas for the warm welcome and hospitality!! I will definitely come back the next time I am in Athens :)
Aufenthalt von 1 Nacht im Mai 2024
Antwort von G.G am 7. Mai 2024
Dear Nada,Thank you very much for taking time to share your experience.Guest satisfaction is very important for us. Divani Family has an over 60 years of history in Greek hospitality.We feel happy to see that we exceeded your expectations and we are looking forwrad to welcoming you back in the future.Sincerely,The Divani Palace Acropolis Guest Relations Team

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von The Divani Acropolis Guest Relations team am 2. Mai 2024
Dear John Thank you for the excellent rate. We are looking forward to welcome you back soon. Kind Regards

8/10 – Gut

Madhavprasad

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location. Friendly & helpful staff
Aufenthalt von 2 Nächten im April 2024
Antwort von The Divani Acropolis Guest Relations team. am 1. Mai 2024
Dear Madhavprasad,Thank you very much for your kind comments.We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel's location was convenient for you.We look forward to welcoming you back to our hotel soon.Best Regards

8/10 – Gut

Madhavprasad

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful staff. Special mention to Irene & Natasha from Reception
Aufenthalt von 2 Nächten im April 2024
Antwort von The Divani Acropolis Guest Relations team. am 1. Mai 2024
Dear Madhavprasad,We would like to thank you for taking the time to share with us your comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards

10/10 – Hervorragend

Florence

Aufenthalt von 2 Nächten im April 2024
Antwort von G.G am 23. Mai 2024
Dear Florence,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.The Divani Palace Acropolis Guest Relations team.

10/10 – Hervorragend

Naomi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very conveniently located, close to everything and housekeeping is phenomenal!!!
Aufenthalt von 2 Nächten im April 2024
Antwort von The Divani Acropolis Guest Relations team. am 28. Apr. 2024
Dear Naomi,We would like to thank you for taking the time to share with us your nice comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 – Hervorragend

Diane, ROUND ROCK

Aufenthalt von 2 Nächten im April 2024
Antwort von G.G am 23. Mai 2024
Dear Diane,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.The Divani Palace Acropolis Guest Relations team.

6/10 – Okay

Felix

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von The Divani Acropolis Guest Relations team. am 27. Apr. 2024
Dear Felix,We would like to thank you for taking the time to share with us your nice comments. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 – Hervorragend

Charlotte, NYC

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and helpful staff!!
Aufenthalt von 3 Nächten im April 2024
Antwort von The Divani Acropolis Guest Relations team am 21. Apr. 2024
Dear Charlotte ,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.Kind Regards ,

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice. Just a few minutes from the Acropolis, great shopping and restaurants. Michael our bellman was great. He gave a lot of travel recommendations.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Divani Acropolis Guest Relations team am 18. Apr. 2024
Dear William ,Thank you for taking the time to share your positive feedback, it means a lot to our team . Our hotel’s location indeed holds a great advantage. We are neither too close to the busy city center nor too far away and all the parts of Athens can be accessed very easily from our hotel, since we are only 5’ away from Acropolis metro station. More over we feel proud to hear that you were able to acknowledge our staff’s attitude and their positive approach to our guests’ needs and desires. I’ll make sure your kind feedback is passed on to them.Reviews like this make it all worthwhile. We’re so pleased you had a great stay and really hope to see you again in the near future. Kind regards

10/10 – Hervorragend

Raj, Thornhill

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to Acropolis. Nice and friendly staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Divani Acropolis Guest Relations team. am 13. Apr. 2024
Dear Raj,Thank you for taking the time to share your recent experience in Divani Acropolis Palace. We are glad to hear that you were satisfied with the hotel’s location and the services offered from our friendly staff. We hope that we will have the opportunity to welcome you again in our hotel for a memorable stay with us.Kind Regards

8/10 – Gut

Benjamin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were great. I had a small issue and they responded very well!
Aufenthalt von 3 Nächten im April 2024
Antwort von The Divani Acropolis Guest Relations team am 12. Apr. 2024
Dear Benjamin ,We would like to thank you for taking the time to share with us your comments. We are happy to hear that our hotel's location and the friendly staff were convenient for your daily activities during your vacation.Thank you once again for your comments. Kind regards.

6/10 – Okay

Kathryn

Mit der Familie gereist
Gut: Sauberkeit
We booked a stay for 3 but there was only a beds for two when we arrived in the early hours of the morning. So had to make do was told would change room in the morning this didn't happen was told an extra bed would be added. This didn't happen and had to ask again on third occasion was sorted but left very little room with extra bed. Offered nothing for the inconvenience so was disappointed 😞 Balcony was small and no seating on. Expected more for the price but location is great.
Aufenthalt von 4 Nächten im April 2024
Antwort von The Divani Acropolis Guest Relations team. am 11. Apr. 2024
Dear Kathryn,Thank you for your email and for taking the time to send us feedback. As a 5* hotel chain we always value your guests’ input as it helps us improve our services and exceed your expectations. Regretfully, this time we failed to meet yours we are really sorry for that. Please allow us to take this opportunity and address all the issues you have brought to our attention. -Please note that as a 5* hotel, certain standards must be upheld. By rule, we do so every day, but we are obliged to apologize for the extra bed. Please note that during your stay the hotel was fully booked. -Regarding the room, our hotel has standard triple rooms, and they are more comfortable than the double rooms. Next time you should reserve a triple room from expedia.comOverall, we would like to assure you that in our 65-year long history, we have been steadfastly committed to delivering premium hospitality across all our properties. We are looking forward to welcoming you back soon. We remain at your disposal for anything you may require. Kind regards.

10/10 – Hervorragend

Yvonne, Arverne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Reception Staff! Especially Irene & Marylin! super helpful and friendly! Divani is in the best location! Beautiful hotel, nice size rooms, close to shopping, and the Acropolis, dining, etc. very central, fantastic location! Great place to stay! Breakfast was good too, gym great! nice little pool! George the Bartender was great too! The whole experience was great!
Aufenthalt von 2 Nächten im April 2024
Antwort von The Divani Acropolis Guest Relations team. am 9. Apr. 2024
Dear Yvonne,Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in Expedia's guest questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards.

8/10 – Gut

Deepak, Flat Bush

Mit der Familie gereist
Gut: Personal & Service
When I asked for 3 sets of plates and cutlery, they told me that they would charge me 12 Euros per set - SHOCKING. Hotel should change this ridiculous policy. Everything else like kettle, iron laundry bag they gave free, so not sure why they were charging for cutlery and empty dinner plates. Liked the complimentary Wine Bottle.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Divani Acropolis Guest Relations team. am 8. Apr. 2024
Dear Deepak,We would like to thank you for taking the time to share with us your comments on Expedia. We are delighted to hear your compliments for our complimentary services. It is sad to hear that you were not satisfied with room service policy. We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards.

10/10 – Hervorragend

katerina, Paradise Valley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location near the Acropolis, center of Athens , plaka.Staff was wonderful and very. Helpful
Aufenthalt von 1 Nacht im März 2024
Antwort von The Divani Acropolis Guest Relations team. am 31. März 2024
Dear Katerina,Thank you very much for your kind comments. We are glad to hear that you enjoyed your stay with us and that you were satisfied with our staff as well as the hotel's location was convenient for you. We look forward to welcoming you back to our hotel soon.Best Regards.

10/10 – Hervorragend

Patricia, Valencia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I’m very please with the hotel , all the crew members they were very kind and I received a very warm welcome ! Room was fine and bathroom clean with new installation . I highly recommend it for vacation and visits to museums
Aufenthalt von 1 Nacht im März 2024
Antwort von The Divani Acropolis Guest Relations team. am 30. März 2024
Dear Patricia,Thank you for taking the time to share with us your comments. We are delighted to hear that you enjoyed your stay with us and that you were satisfied with our services .It will be our pleasure to welcome you again for more delight experiences. Kind regards.

10/10 – Hervorragend

Pamela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our recent stay at Divani was nothing short of exceptional. From the moment we walked through the doors, we were enveloped in an atmosphere of warmth and hospitality that stayed with us throughout our entire visit. The staff are undoubtedly its greatest asset. From the front desk to the housekeeping team, everyone we encountered was not only professional but also genuinely friendly and eager to ensure that our stay was as comfortable and enjoyable as possible. Special mention, Cosmas, who went above and beyond to providing outstanding service. The location was also ideal, situated in the heart of Athens with easy access to all the attractions and amenities the city has to offer. Overall, our experience at Divani exceeded all expectations. I cannot recommend it highly enough to anyone looking for a memorable and truly exceptional hotel experience. Thank you to the entire team, especially Cosmas, for making our stay unforgettable.
Aufenthalt von 3 Nächten im März 2024
Antwort von The Divani Acropolis Guest Relations team. am 4. Apr. 2024
Dear Pamela,Greetings from Divani Palace Acropolis. Many heartfelt thanks for taking the time to fill in the online guest questionnaire. We are thrilled to know that our service met your expectations. We strive to continue delivering a seamless experience to our valued guests and are happy to know it resonated with you.Looking forward to welcoming you back soon! Best regards.

10/10 – Hervorragend

Samuel

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Irons & Natasa at reception both excellent- very friendly & accomadating
Aufenthalt von 3 Nächten im März 2024
Antwort von The Divani Acropolis Guest Relations Team am 25. März 2024
Dear Samuel ,Thank you for your rewarding remarks! At Divani Collection Hotels we are devoted to providing maximum comfort and premium services to our guests and to this end, we couldn’t be happier that your experience was a testament to our commitment.We are looking forward to welcoming you back, soon.Kind Regards ,

10/10 – Hervorragend

nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay. The staff in particular were very friendly and helpful. Highly recommend!
Aufenthalt von 2 Nächten im März 2024
Antwort von The Divani Acropolis Guest Relations Team am 25. März 2024
Dear Nicole ,Thank you for choosing Divani Palace Acropolis for your stay and for taking some time to share your review. We are happy to hear that you are satisfied with our staff which was very helpful and friendly during your stay with us. . It will be our pleasure to welcome you back and offer you more exceptional services.