8/10 – Gut
Tayla M.
16. Nov. 2023
Gut: Sauberkeit
Amazing property, needs more care as a rental
The house is absolutely amazing. Beautiful architecture, interesting furniture, loads of space for a family, it feels like a really unique place to stay and we really enjoyed being there. Even when it was autumnal and a little chilly, it was a lovely place to spend time.
However, it is overall really neglected by the hosts. We had no idea how to check in as the information on the booking and from Vrbo was wrong. We were there at night in the pitch black after confirming our arrival time via Vrbo that day and no one was there. We had to go to a nearby hotel for help. We were told on arrival there was no Wifi, which we pushed back on and was eventually fixed. No amenities were provided - no washing up liquid, olive oil or anything. The pool wasn't cleaned while we were there so within 2 days it was dirty and unusable. We were given absolutely zero information upon check-in which meant we had no idea how to find a lot of things and we only realised the next day that we had no hot water. This was fixed quite quickly. It's a shame as this is a beautiful property and could be a lot better, but for the amount we paid we didn't feel we were looked after at all.
Tayla M.
Aufenthalt von 9 Nächten im Oktober 2023