For a 4-star accommodation I would expect a little bit more. During check-in very little information was given. Unfortunately the glasses were dirty (lipstick on edges), though the rest of the apartment was tidy and in order. When we tried to use the hoover it had terrible smell, so we had to give up. Basic internet is slow and needs registration frequently. Next time with the gained knowledge we could enjoy the place better, though with little kindness and more helpful staff this could be avoided. Good location, nice small mountain resort, ideal for families with kids - lots of good ski slopes, wide variety of other activities (skating, sledge slope, nice pool).