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Bewertungen von Alec's Hotel

3.5 out of 5
Alec's Hotel
Salanesa Rd, Apia

Bewertungen

7,6

Gut

6 von insgesamt 19 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
8 von insgesamt 19 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 19 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 19 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 19 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,4/10

Personal & Service

7,2/10

Ausstattung

7,4/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Ruta

Verbesserungswürdig: Personal & Service
Aufenthalt von 6 Nächten im April 2024

8/10 – Gut

William

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024

4/10 – Schlecht

Jorge

Verbesserungswürdig: Sauberkeit und Personal & Service
They need more stuff an clean the rooms better very bad experience of checking in no one around waited for a hour an maid in training help us it crazy room was not ready even tho we book it 24 hour ago it should have been ready it was dirty an smell bad the worst was the fridge smelled like fish smh told the maid she said sorry smh
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Agnis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Selina

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
My money was not worth of my stay, convenient to place, neatness is fine. Wifi was not on.towers was not in a standard, so dirry. Found hand tower so dirty folded up for the guest.
Aufenthalt von 3 Nächten im Oktober 2023

2/10 – Ungenügend

Kelemete, Kapolei

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Oktober 2023

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay at Alec Home Away. Our room was nice and clean. The Air Con worked perfectly well. Staff were amazing. Will definitely stay with you guys again when we are back on the island. Many Thanks Hamatupu & Sulu
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Admin am 10. Okt. 2019
Hi Hamatupu. Thank you for your kind review and for choosing Alec's Home away. Hope you'll visit us sometimes soon. Until we meet again. Kind Regards Admin

8/10 – Gut

Rebecca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good stay
Decent hotel with a great Italian restaurant Giordano just a min away. Breakfast was simple with fresh fruits, toast and cereal. Rooms were new, and staff were nice.
Aufenthalt von 1 Nacht im September 2019
Antwort von Admin am 7. Okt. 2019
Talofa Rebecca, Thank you for your kind review and for choosing Alec's Hotel. Hope we'll meet again sometimes soon, Gods willing. Faafetai! Regards Admin

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The focus on being environmentally friendly is so unique. We had a family room which was a large room with 6 single beds and there were only 4 of us, all adults. They might need to rethink the emergency stairs though. If you stay there you'll know what i mean. But it was a great facility for two nights. And the staff are lovely.
Aufenthalt von 2 Nächten im September 2019
Antwort von Admin am 26. Sept. 2019
Talofa, Thank you for your kind review and for choosing Alec's Home Away. It was an honor serving you all for the past two days of you stay. Hope to see you all real soon. Faafetai Management

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were impeccable and assisted me in every way possible. Thank you for the downstairs bedroom that I requested. Bed was very comfortable! I wish I stayed there longer but will definitely return to Alec's when I am in Samoa next time. Faafetai lava mo mea uma. Ia faamanuia le Atua i le au faigaluega faapea le pisinisi.
Aufenthalt von 2 Nächten im Juli 2019

8/10 – Gut

Garry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stopover Apia.
Friendly staff, excellent breakfast included,handy to Apia, excellent corner store adjacent. Would stay there again.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Alec's Team am 21. Juli 2019
Thank you for the excellent review Gary! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have memorable experience. 'til we meet again Have a beautiful day!!

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Management am 14. Juli 2019
Thank you for staying with us. Appreciates your review. Until next time :)

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The weren’t terribly friendly upon our arrival. The pool didn’t look clean. A convenient location. Neither bad nor good. Stay at Lynn’s Getaway instead.
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Anonymous am 13. Juni 2019
Thank you for your kind review. I apologise to both upon your arrival and for the pool being out of action and at present we have removed it from our facilities we advertise. Please kindly remind of your airport shuttle still outstanding to be paid in full. Thanks again for your review we appreciate all feedback as it helps us improve our service.

10/10 – Hervorragend

Alex

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location to stay in Apia
Great cheap new location to stay in Apia, where only real issue was the TV signal (nothing much to watch anyway) The hotel doubles up as a medical clinic, which seems a bit odd but is actually a great way of providing affordable care in a tourism-centric developing country The pizzeria across the road is amazing - gotta try the Palusami pizza!
Aufenthalt von 2 Nächten im April 2019
Antwort von Anonymous am 13. Juni 2019
Thank you for your kind words. We'll pass it on to our management team to action. Thanks again for your review we appreciate all feedback as it helps us improve our service.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
unable to lock door on 1st room and transfer to another room that don't have a window drapes
Aufenthalt von 2 Nächten im Februar 2019
Antwort von GM/Alec'sHomeAway am 24. Feb. 2019
Talofa Christina Vili Thank you for your comments which have taken these with our staff. Your review though is a bit wry as you left with an outstanding bill of approximately $390 Samoan Tala resulting in us having to report this to Expedia. As I say we use all feedback to try and improve our service and appreciate you taking time out to comment. Regards T Pati (General Manager)

10/10 – Hervorragend

tisaan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
close to many amenities..lyns supermarket, restaurants, hospital, and 5 minutes into town
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von Mark am 11. Dez. 2018
Thank you for your kind review. We appreciate all feedback as it enables to increase our efficiency. We especially enjoy it when we have managed to make your trip enjoyable.

8/10 – Gut

HOSANNA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2018
Antwort von Mark am 1. Okt. 2018
Hi, Hosanna, Just wanted to thank you for your custom. We look forward to welcoming you again next time you are visiting our wonderful island home.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Convinient comfortable clean easily accessible rooms are air conditioned and 5 mins from town area. Was just disappointed that we’rent able to use the pool which was part of the package as we were told it was broken and clearly saw some rubbish in it.
Aufenthalt von 1 Nacht im September 2018
Antwort von Mark am 26. Sept. 2018
Thank you for your kind mark. I apologise for the pool being out of action and at present we have removed it from our facilities we advertise. Hopefully it will be fixed properly in the next week or so and it will return on the site as one of our attractions. Thanks again for your review we appreciate all feedback as it helps us improve our service.