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Bewertungen von Marbella Hotel Convention and Spa

4 out of 5
Marbella Hotel Convention and Spa
Jl. Raya Karang Bolong Km. 135, Desa Bandulu, Anyer, Banten

Bewertungen

6,0
5 von insgesamt 43 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
13 von insgesamt 43 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 43 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 43 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 43 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,4/10

Sauberkeit

6,2/10

Personal & Service

4,0/10

Ausstattung

4,6/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

ryusuke

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
施設が古く、所々使いにくい 反面ビーチサイドの立地は最高で、海から上ったあと、外のプールやシャワーは使いやすい。 従業員もみんな親切
Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Arief

Aufenthalt von 2 Nächten im Juli 2022

8/10 – Gut

Rifki

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing View Hotel
Hotel with amazing view in the western of Java island, you can see sunset clearly.
Aufenthalt von 1 Nacht im Juni 2022

8/10 – Gut

Ali

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
It was a good stay but the hotel requires updating
Aufenthalt von 3 Nächten im Mai 2022

6/10 – Okay

Sungrae

Aufenthalt von 1 Nacht im Januar 2022

2/10 – Ungenügend

Ashish

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Bad bad experience
I think I made one of the biggest mistake while selecting this resort for my family stay. Until now, this is my worst experience of staying in any resort in Indonesia. Hotel is quite big, but they have not maintained it for guests. The big spider webs and big spiders which we see in movies are actually available in this hotel. They have lack of staff, those who are working there are not able to manage this much size of hotel. Only one lift was operational to manage 200 rooms from 2nd to 9th floor. The room amenities was pathetic. We ourself changed the bedsheet and it was a disaster to use the dirty bedsheets. AC was not working. I think we wasted our money here and because we actually tried to move to some other hotel but we didn’t got rooms available. I strongly request hotel management to look into this otherwise they will lose customers.
Aufenthalt von 1 Nacht im Oktober 2021

8/10 – Gut

FLAVIO MARCOS

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2019

10/10 – Hervorragend

Joshua

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Poetry Antique
The Marbella Fast as rust, the humid decay, smoldering in defeat, beneath my bare feet, the fusty smell, rising in the heat, blurring the streets, down hallways and corridors, the mildew reeks, the fire and sun, heat beats the rhythm, solar flare warm in the sea. Crescively swollen wood halls, stale buildings crumbling, house to posts, wires crawl, geckos white on tiles froze, stairwells, browned and bronze, red burrs clinging to the rails, loyal comers wise to the details, finding a new freedom, only you can believe in, secrets rumor the tales. Beach tones, mopeds roam, burrowed hideaways, outline the local drape, spoken faith twice a day, chanting therapeutic, in the jungle acoustic, the day makes the way at island pace, finished in silhouettes, blues, yellows, oranges and reds. Antique tarnished painted pink, Roots, beliefs, colors batik unique, vintage old paintings screaming, from the walls to your mind teeming, the mistress of the dinette, laughing and smiling, composed of few words, simple, rehearsed, beguiling. The spirit of the ocean, living in our dreams, between here and there, amid them and me, spread evenly, sharing everything in waves the brightness reflecting. Far way home beyond dreaming skies, in deep volcanic rock seas, living in the future, parallel reality, rejoining the water front scene
Aufenthalt von 4 Nächten im Juli 2019

10/10 – Hervorragend

Tedi, marbella anyer

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
hotel tua namun nyaman untuk liburan keluarga
bagus dan anak anak happy walau kondisi hotel udah cukup tua
Aufenthalt von 3 Nächten im Dezember 2017

2/10 – Ungenügend

Hendri

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2017

6/10 – Okay

Andrew, Abu Dhabi

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Nice Location, Needs Improvements/Upgrades
The Hotel is located nicely on the beach, and has nice outdoor sports facilities such as a swimming pool and tennis courts. There are lots of local stores and restaurants around the area to shop and dine in at reasonable prices Sadly, the buildings are in bad need of repainting, as mold and mildew could be seen in several places. The elevator buttons had the numbers scratched off them, and the lobby floor wasn't clearly marked The Studio Room over all has a nice feel to it: bright, big. However, the following issues need to addressed: 1) Toilet wasn't working properly. The water reservoir wasn't closing off during refilling. This meant that the water had to be shut off to stop the water flowing noisily, making it hard to sleep at night The water then had to be turned on to flush the toilet, using the water gun/hose 2) The bathtub had rust and damage to it 3) The shower knobs were loose 4) the bed mattress needs to be replaced. It is clearly an old mattress, making is hard to sleep comfortably. 5) Wifi kept going down. Mobile data reception was weak in the area, meaning that loss of the Wifi was even more of a problem If it wasn't for the very low price of the room and the friendliness of the staff, I would have rated this stay lower. Management has some to do if they ant to increase business to the property
Aufenthalt von 1 Nacht im Oktober 2017

2/10 – Ungenügend

Michael Amal Gama

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The bed cover smell stink . Bathroom door can not be locked . Room smell no good .
Aufenthalt von 1 Nacht im Juli 2017

6/10 – Okay

Joshua

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Could have been stellar
bothered a bit by staff
Aufenthalt von 3 Nächten im Juni 2017

4/10 – Schlecht

SRI WAHJUNI

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel yang sudah kurang perawatan
MArbella yang sekarang sudah berbeda dengan beberapa tahun yang lalu. KOndisi hotel ini perlu diperhatikan karena kurang perawatannya, interior nya sudah banyak kerusakan dan kotor. Fasilitas juga kurang perawatan kecuali kolam renang yang masih lumayan.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Karim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Paul

Good location, above average standard
After changing rooms to a ground floor suite with external access to pool and close to beach the mood was happier and we enjoyed the stay. It's a big hotel and some rooms will involve a lengthy walk to common areas. The rooms were quiet but the decor is dated and all rooms could do with refurbishment. Pillows, bed sheets and towels also look overdue for replacement. However the property is nicely located with the resort grounds fronting onto a large stretch of beach where waves roll in, and locals at beach stalls provide cheap eats, sell small items, and arrange recreational activities. The beach promenade area also afforded great views at sunset. The buffet meals were more than adequate without being lush. Plenty of parking available, and a small convenience store located on site for those little extras including a small selection of preferred beverages. The service staff were friendly enough but overall the level of service is not going to take any awards. The place is popular for families and groups which lends some life to the place. Overall with the hotels.com discount it was good value for a large resort and provided a relaxing few days stay. I would certainly consider staying there again.

8/10 – Gut

sumarno

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Old building with good maintance
It was great place near beach. Recomended who want to stay close the beach.. Easy access.. Good parking

8/10 – Gut

ahmad

Gut: Personal & Service
Air cond harus di maintenance

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
더럽고 불청결한 호텔
안예르에서 규모로는 top3안에 드는 호텔임. 규모가 크다보니 객실 청결도 및 서비스에서 관리가 매우 부족함 객실에서는 곰팡이냄세가 진동을하고 바퀴벌레, 모기 같은 해충도 많음 호텔 옆에 바로 해변이 있고, 넓은 수영장은 매력요소이나 숙박시설 자체는 최악중에 최악임

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
old and not maintained
Room was not clean, bathtub also. Air condition was not cold and dripping. Bed sheets has dirty spors

8/10 – Gut

kyoichiro

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was so good!!!

4/10 – Schlecht

abdurrahman

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel tidak mencerminkan bintangnya
Terlalu mahal untuk fasilitas kayak gt

4/10 – Schlecht

William, California

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Literally Falling Apart
I had two days to kill and this seemed to be the best hotel on the west coast of Java to get out of polluted Jakarta. This hotel, originally built by the Spanish Melia group, was probably beautiful once, but is now literally falling apart and in severe decline. I witnessed the outside hallway ceiling collapse onto the floor due to A/C condensate draining into the ceiling area. It continued to drain into the floor with no intervention by staff. I noticed this was happening in several areas. The customers now are primarily Jakarta locals visiting overnight On weekends. I was the only westerner for the whole weekend. Wifi performance was terrible - no bandwidth so it was useless when more than a few customers were online, and had to enter a complicated username and password every time I opened my phone or laptop. The electronic door keys had to be reset for me three times in two days. The door lock broke so I couldn't leave the room unattended for an afternoon until it was fixed. The bleach in front of the hotel is completely lined with shacks selling all manner of food and other junk and the beach is quite dirty The staff were extremely friendly and helpful, but anything involving technology seemed to be problematic. Food was ok, drinks expensive.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Marbella yg tdk sesuai pesanan kamar
Sdh 2 kali pengalaman di Marbella hotel kamar yg kami pilih melalui internet yg ditawarkan selalu berubah tempat karna sdh terisi.akibatnya kami tdk Nyaman dgn kamar yang baru untung saja view bagus.

8/10 – Gut

Indri

Gut: Personal & Service und Komfort des Zimmers

4/10 – Schlecht

Mohan, singapore

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
dont do this mistake
The hotel is in very bad shape and probably the worst one that I have ever stayed in. It's old and very poorly maintained. The only positive aspect is its proximity to beach.

8/10 – Gut

JOOKYUN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible
I strongly do not recommend this hotel. We made a reservation room with ocean view , twin bed with breakfast. But the hotel said they have room with ocean view but 1 bed. We requested extra bed but this hotel did not supply extra bed. This is the most terrible hotel that I've been stayed.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
もう行かない
チェックイン時間がフロントの対応が悪く、１時間以上待たされた。

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pelayanan kurang di respon dengan cepat Terhadap kekurangan kelengkapan dan AC ga dingin dan berisik

10/10 – Hervorragend

LoLa, Depok

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Recomended Hotel
Kamar luas, nyaman, dekat dgn pantai, view ŏḵě .... Bikin nagih lah pokoknyaaaaa

8/10 – Gut

Aman Ryan

Gut: Personal & Service
Marbella get way at Anyer, Java, Id
The hotel location is good, services are cheap however it is more suited to local Indonesians. I liked the folks at the resort.

6/10 – Okay

Robbie, Texas, USA

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Beautiful, just old
** Closest to any beach we have ever stayed - a few walking steps off of hotel property you are literally in the sea! ** 2 seperate pool areas. Great for families of smaller children. ** spa prices and service are great. ** game area with ping-pong table and 2 pool tables as well as a cover playground for toddlers. ** discotheque on sight for adults. ** one restaurant with descent buffet each morning and evening. ** the biggest plus for us were the 2 shows that were performed each evening. :) I gave low rating because hotel is in desperate need of some major remodeling. The first room we got had a bathroom that had black mold and in very bad shape, but they did kindly move us to one with out mold.

6/10 – Okay

Maya, Jakarta

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Hotel Bagus yang Tidak terawat
Kami menginap selama 2 malam, hari pertama karena terlalu banyak yang dikomplen (AC, dan kukas yang tidak dingin,lampu yang kedap-kedip), kami ditawarkan pindah ke kamar lain yang sedikit lebih besar. Ditawari pindah dari jam 6 sore, tapi kami baru dapat pindah ke kamar yang baru jam 9 malam, sementara anak-anak sudah sangat mengantuk. Fasilitas hotel ok, terletak di depan pantai, kolam renang yang asik dan menyenangkan, serta sarapan yang menyenangkan. Sayangnya kebersihan hotel kurang terjaga, misalnya kondisi lobby dan lorong2 yang terasa pengap dan spooky. Sementara fasilitas fitness center juga alat-alatnya banyak yang rusak. Petugas hotel sendiri sih cukup kooperatif dan sabar dalam menghandle komplain kami, namun mungkin karena kurang orang / personil, jadi responnya agak lama.

2/10 – Ungenügend

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Broken bath tub, broken wash basin, dirty
Dirty hotel need repainting. Broken bath tub, broken wash basin, unchanged bedsheet

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
시설이 별로였어요 ㅠㅠ
5성급 호텔이라고는 생각이 들지 않을만큼 시설들이 많이 좋지 않았고 관리가 허슬하였습니다. 그런점만 보완이 된다면 좋았을꺼 같아요 ^^

2/10 – Ungenügend

Jay You

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Strongly NOT recommended
it says 5 star as it has all the facilities needed for a 5 star, but they are all hardly mantianed. I would say it is a 3 star, the water in the swimming pool is green, the roof is leaking, 1980s TV, no battery in TV remote control, very old and unconfortable mattress, very rude lobby manager...etc.... I think most people who are not shill would have the same opintion!!

8/10 – Gut

HI HUAT

Gut: Komfort des Zimmers
FANTASTIC FAMILY GETAWAY VERY NICE.
FANTASTIC FAMILY GETAWAY VERY NICE., BIG ROOM AND SERVICE GOOD

8/10 – Gut

aviancy

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

6/10 – Okay

max

6/10 – Okay

Ika

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Dekat dgn semua lokasi yg wajib di kunjungi
Hotel perlu di renovasi. Kamar tempat kami menginap kotor, pada saat masuk kamar tercium bau rokok, balkoni kotor ada seperti kotoran tikus atau burung di pojokan, atap balkoni bolong seperti ada lubang tikus. Sprei atau tempat tidur lembab dan agak bau sperti bau ompol. Lemari es tidak dingin, AC berisik, air hangat/panas di bathtub kurang, splash di toilet untuk siram air kecil/besar kurang lancar. Room Service cukup lama dan kurang memuaskan. Fasilitas OK, lokasi hotel mudah aksesnya tuk menikmati suasana laut.

2/10 – Ungenügend

prima

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
reservasi
Beda dgn pengalaman sebelumnya di marbella,, Kali ini Pengalaman saya dan org2 yg check in dan check out di tanggal 23 tepat pada waktu saya check in sangat tidak professional. Antrian yg panjang, kamar yg belum ‎siapp untuk dipakai, kondisi kamar yg disebutkan ada kitchenette... Tdk ada piring atau sendok 1 pun, cuma 2 cangkir dan 1 sendok kecil. Tdk ada kopi atau tea, sy di kamar 6674 keadaan kamar mandi yg sangat memprihatinkan, tdk sesuai dgn bintang 4 nya.. Closet yg kotor, shower yg airnya kecil sekali, pokoknya sangat amat memprihatinkan