Unfortunately we were returning to the Capri Palace after many years and we were not told that our 3 nights were the last before they closed for season. The hotel was cold, our suite was not at 5 star level with the basics in need of repair, the water in the shower was not hot and there was hammering through the night outside our room, the spa closed early one evening with no notice, the housekeeping did not replace basics like tissue or toilet paper and as we were having breakfast the last day of our stay, staff were cleaning out the hotel as we were still staying there as guests. It was the most disappointing experience. The management did offer some adjustment after my husband discussed all the issues and he did apologize.
