Hi Julia, your honest feedback is appreciated. We're sorry your recent visit was disappointing. We are renovating this property, and we're sorry for the dust. Please accept our apologies for the issues you had with the spaces and access. Should you decide to give us another chance, we'd love to host you in one of our spacious apartments next time.

Hi Markus, we've looked into your reservation and can confirm it was canceled. We're terribly sorry that we could not accommodate you and your pet. This is not the experience we wanted for you, and we'd like the opportunity to make it up to you in the future. If you choose to give us another chance, our guest services team would be more than happy to help you find a pet-friendly location. We hope you were still able to enjoy your time in Amsterdam.

Hi Wilhelm, thank you for bringing these issues to our attention. We're sending our team to look at the window and coffee machine, and are very sorry those were not working properly during your stay.

Thank you for sharing your feedback, Patrizia. We're glad you found the room adequately equipped. However, we apologize for the inconvenience caused by the smell in your room, and we appreciate your patience and understanding as we work to address this issue. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.

Hi Daniel, your feedback is important to us. We're sorry your space and visit was disappointing. Should you decide to give us another chance, we'd love to host you in a larger space next time.

Thank you for sharing your feedback with us, Boris. We're sorry about the challenges you encountered during your stay. It saddens us that your space fell short of expectations. We operate both hotels and apartments, which may include different features like having a kitchen in your space. We offer guests the ability to book housekeeping services on demand for a nominal fee. This ensures guests can enjoy an uninterrupted and sustainable stay. Had we known your room wasn't up to our cleanliness standards, we would've been happy to re-clean the space. You can always reach us through our app, call, text, or email 24/7 for help. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Hi Maureen, thanks for staying with us and providing a review. We're thrilled that you enjoyed our friendly staff and great location. However, we're sorry your space was underwhelming. Your feedback is valuable to us, and we will take it into consideration as we strive to enhance our accommodations for future guests. We hope to see you again soon at another one of our 40+ locations worldwide.

Your feedback is important to us. We're sorry your room fell short of expectations. We have multiple spaces at this property, each designed to give you a beautiful place to stay — while our style is consistent, the view, layout, and design may vary. Cleanliness is one of our top priorities, but we're sorry for the disappointment here. We'll review our procedures with our team to ensure a higher standard is met. Should you decide to give us another chance, we'd love to make it up to you.

We appreciate your detailed feedback. We apologize for the multiple issues you encountered with the bathroom, and temperature in your room. This definitely falls short of our expectations. Your comments are valuable, and we're addressing these concerns to ensure a better experience. We hope to have the opportunity to provide you with a more seamless stay in the future.

Hi Brenda, thank you for your kind words. We hope to host you again soon at any of our locations.

Hi John, thank you for staying with us and leaving a review. We’re thrilled to hear about your experience. We hope to host you again soon at one of our many locations around the globe.

Hi Kirklan, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

Hi Julian, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

Hi Anette, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Noah, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.