Thank you for your nice comment, Michael,We are so happy to see you enjoyed your stay with us. Looking forward to you coming again! Kind regards,

Dear Yeliz, thank you for your review. We are glad to learn that you loved your stay with us, however, we are sorry that some aspects did not wow you. Smoking is strictly forbidden, and we wish we had known about this smell so our team would have found a solution on time. Our parking facilities are described on our website and told by our team before arrival, and we are sorry that this was not the occasion. Please rest assured your feedback is valuable to us and will be shared with our hotel team accordingly. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Suganja, warm greetings from Park Plaza Victoria Amsterdam and we sincerely appreciate your recent stay with us and detailed feedback. We are pleased to hear about the positive aspects of your stay. However, we deeply regret that certain areas fell short of expectations and left you disappointed. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better. Kind regards, Senami

Dear Alexandra, thank you for your feedback. We are thrilled you enjoyed your stay with us. See you again soon! Kind regards, Senami

Dear Stefan,Thank you for sharing your feedback.We are very pleased to hear you found the hotel modern and were impressed by the breakfast.We look forward to seeing you again at our hotel. Kind regards, Kristine

Dear Thomas, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Olga

Dear Joachim, thank you for taking the time to share your feedback from your visit to Park Plaza Victoria Amsterdam. We are pleased to read you enjoyed the breakfast and found our team helpful. We hope you enjoyed exploring the city. We look forward to welcoming you back. Kind regards, Senami

Thank you for the positive feedback. We would love to see you again someday!

Dear Johanna,Thank you for the positive feedback. We hope to see you again someday. Warm regards,MaraGuest relations

Dear Jacqueline thank you for taking the time to share your feedback from your visit to Park Plaza Victoria Amsterdam. I am sorry to read that your experience did not meet your expectations and please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. Sincerely, Aija

Dear Susanne, thank you for your review. We are glad that you enjoyed our handy location, however, we are sorry that the breakfast did not wow you completely. Please rest assured we will take note of your comments to take appropriate action, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Thank you for your feedback, Madita. I am sorry that the breakfast was not to your liking, as we aim to offer you a fresh and enjoyable meal. Whilst it is great that you were fully satisfied with the comfort and cleanliness of your room, I deeply regret to read your comments on the cleanliness of our pool area. We have strict protocols in place for daily cleaning; what you describe certainly does not live up to our high standards. On a positive note, I am happy you had a pleasant swim in our heated pool. I hope we can welcome you again and exceed your expectations in the near future. Warm regards, Elina

Thank you for the review, Michiel. We are glad you liked the hotel's location and liked the breakfast and service too! We are sorry you found the bed and sofa bed not comfortable for your liking. We should provide mattress toppers for these, so please do let us know next time so we can ensure maximum comfort! Best Regards, Federica

Thank you for sharing your experience, Zara. I am truly sorry that your room fell short of expectations on this occasion. I wish we could have heard about it and resolved it for you during your visit. I hope that we can welcome you again in a room that you will really love. Kind regards, Elina

Thank you for your feedback, Johann. I am sorry that our lighting scheme was not fully to your taste, however it is great that you otherwise had a wonderful stay with us. We would love to welcome you again on your next visit to Amsterdam. Warm regards, Elina

Thank you for your review, Susanne. I am thrilled you were so happy with your spacious room and nice breakfast buffet. We look forward to having you again soon! Warm regards, Elina

Dear Stefanie, thank you for sharing your experience. We are thrilled to hear you loved your stay! We would love to welcome you back soon. Warm regards, Lucy

Hello Eric, thank you for your review. We are pleased to see you had a pleasant stay and you liked our location. We are sorry to see the room fell short of expectations and that there were some service issues on this occasion. This does not live up to our usual high standards and we are addressing your comments with the relevant teams. We hope we have another chance to welcome you and truly exceed your expectations in future. Warm regards, Lucy