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Bewertungen von Imperial Palace Hotel

4 out of 5
Imperial Palace Hotel
Jebel Amman Street 4th Circle, Amman

Bewertungen

6,4
13 von insgesamt 73 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
18 von insgesamt 73 Gästebewertungen haben eine Bewertung von 8 - Gut" "
22 von insgesamt 73 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 73 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 73 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

7,0/10

Personal & Service

6,2/10

Zustand der Unterkunft

Bewertungen

2/10 – Ungenügend

Ahmed

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nie wieder !
Zimmer unsauber! Telefonieren voll teuer !

6/10 – Okay

Judith, Dubai, VAE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Für eine Nacht ist das Hotel in Ordnung
Personal sehr nett, Lage ok für Amman, allerdings keine Restaurants, Geschäfte in der Nähe. Gute Anbindung für Selbstfahrer. Essen war eher mäßig und auch nur ein Restaurant zur Auswahl. Zustellbett für Kinder war hart und unbequem. Hotel war sehr sauber und Zimmer ok. Preislich war es nicht viel billiger als namhafte fünfsterne Hotels, würde nächstes Mal wahrscheinlich eines von diesen nehmen.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
Emplacement
Le lieu est isolé loin de tout. Situé sur une autoroute, aucun commerce ne s'y trouve. Impossibilité de faire une marche à pied.
Aufenthalt von 1 Nacht im April 2018

6/10 – Okay

Walid

Gut: Komfort des Zimmers
This hotel must rate 3 *only
I arrived late night they told me no breakfast hotel. Com send us only room reservation but I had my confirmation with breakfast

10/10 – Hervorragend

Esther m

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love the place very close to everything nice staff prompt attentions love the place.
Aufenthalt von 2 Nächten im Februar 2018

6/10 – Okay

Mary, Ramallah

Gut: Sauberkeit und Komfort des Zimmers
Good but
Rooms are clean and the view is nice. Lobby is nice too with a beautiful chandelier. Yet there are somethings that don’t comply with a 4 star standard; Toiletries are not sufficient, Breakfast was a dismay, poor in quality and display, and the biggest DISMAY that I’ve never encountered in any other hotel, is that no drinking water is offered at breakfast besides the juices!! one has to pay 1:30 JD to get a small bottle! Moreover, the argument of the waiter was that people don’t drink water at breakfast!!!! Really??!! This water issue alone is enough not to recommend this hotel to others, because a customer likes to feel pampered, welcomed and above all to feel the generosity of the host.
Aufenthalt von 1 Nacht im Dezember 2017

8/10 – Gut

Burhan, Jerusalem

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
No pool, away from markets
My stay was good at this hotel. I didnt face any problem but i was surprised that on the Expedia website they wrote that the is a pool where in fact there wasn't and that was the main reason why i chose this hotel where is the same price range i had many alternatives. The hotel isn't located in the best area where i couldn't find much shipping places around me. The staff were nice and in total i had a good stay.
Aufenthalt von 4 Nächten im Oktober 2017

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The hotel wasn't nearby restaurants or shopping.
It was not a pleasant stay. The net in my room was very slow and terrible. I couldn't even make a call through or even open emails. The towels and hand towels in the bath room are too old and roughly looking. I was lucky enough by bringing my own towels with me.
Aufenthalt von 3 Nächten im Oktober 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel with spectacular view to Amman
It was a pleasant experience at this hotel. We had a free upgrade to the room we booked in Expedia without asking for that. This tells how the management is concerned about the customers comfort before looking at money issues. The tasty breakfast delivered to our suite which is a pro. Dinner was delicious here and no need to look for nice restraints. Staff at this hotel is amazing. I want to truly thank all of them to the wonderful service especially those who took care of helping us bringing luggage and other stuff from and our car. I should also say that they are flexible with check out times. Khalil and Joliana are elegant receptioents.
Aufenthalt von 2 Nächten im Oktober 2017

10/10 – Hervorragend

Min Kyung

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2017

2/10 – Ungenügend

Samer

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The hotel need remodeling it looks very old rate2
dirty sheets , alarming door noise all night , dusty building and horrible old looking lobby , you are not going to like the breakfast however very good service from the crew They are helpful and amazing I like them all but I will never go back to this hotel again I really waisted my money
Aufenthalt von 2 Nächten im September 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Salim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
quiet location with a beautiful view
beautiful lobby and rooms. the views are relaxing and open. staff very helpful. good deal for the price. but the breakfast needs improvement specially the water. my breakfast was included but I have to purchase water which I could not believe it. juices were free but I can not drink juices because I am diabetic. some maintenance work is needed in rooms and to improve the lobby lighting and to clean the sunroof from mud and dust. but over all its a good budget hotel in Amman.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
The staff are very friendly and helpful. And the hotel is in great location. And we were upgraded to a big room

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Helpfull people
Helpfull polite stuff, good welcome during check in , they arranged for upgrade for rest of the days ( four days) There is a piano in the lobby (not great) but tuned , i enjoed playing for some times , they appreciated Few verities during breakfast ,

4/10 – Schlecht

Jeremy, London

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Can't pay in dinar, beware of rip-off xchange rate
Staff were helpful, bed was comfortable and hotel chosen for business purposes. Poorly maintained e.g. Had a real struggle to finally get the window to close so the works outside weren't stopping me sleeping. Had to leave aircon fan on to help what I think was the security camera beeping (similar to an alarm clock!) outside the door. All that I can cope with, but I won't be returning due to the unwanted and unauthorised 5% surcharge to the credit card exchange rate with no option to pay in local dinar and avoid the hotels own rip off exchange rate.

6/10 – Okay

Ivan, Staten Island, NY

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The empire has fallen on hard times
Location is too far from the sites in Amman. Hotel and rooms are dark, bulbs in lamps are low wattage. Only the bathroom was properly lit. Entering the lobby is like being in a cave, if not for the chandelier it would be totally dark since little or no light enters through the skylights. Window to the room did not close properly. The design of the bathtub area was poorly done and you could not avoid when showering getting water all over the floor. To get to the pool required that you walk through the hotel dining room. Locker and shower rooms haven't been used in years. At pool some marble tile was used in some areas making them slippery when wet. .

6/10 – Okay

dodi79, Riyadh

Verbesserungswürdig: Zustand der Unterkunft
Services compared to the paid fee was disappointing. Free Internet was very, very slow.

6/10 – Okay

Verifizierter Reisender

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service

6/10 – Okay

aredraider, Amman Jordan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
descent hotel for the price and location
it was good hotel room for the price and location.........I and my wife had problem with the water temperature.......It was barely warm..... The room service charges were really over-priced...... The stuff were very friendly...... The breakfast food was really cooked well....... But the breakfast buffet had really very less number of items........ Many of the furniture items either in the hotel facilities or in the room had to be replaced with newer items...... Like the carpet at the walkways and in the rooms were very old and very much worn out...... Sky lights at the hotel main lounge were very dirty and had a very thick layer of dust and sand accumulated all over them................They looked that they have never been cleaned or washed. I think the hotel management should pay a lot more attention to the cleaning of their own facilities. TV cable has very few and less number of channels. Cable display was very bad too.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

6/10 – Okay

mustafa , calgary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel. Quite. Easy access to downtown.
I stayed for one week for private business. The staff were friendly and helpful

2/10 – Ungenügend

Jena

Verbesserungswürdig: Personal & Service

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very bad
the worst hotel I ever seen with 4 stars rating 2 stars more than enough.

8/10 – Gut

Ammar Qasrawi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stratigic location
Good deal as 4 stars Excellent deal for its price

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Great location in Amman and normal rate according to other hotels

4/10 – Schlecht

abdelraheem

Gut: Sauberkeit und Zustand der Unterkunft
لا باس به
جيده و لكن خدمه الواي فاي سيئه و الغرف كانت صغيره جدا

8/10 – Gut

celine, Canada

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Très bien
Très bon accueil- le personnel courtois et réponds à nos demandes Chambre confortable étonné literie - bon rapport qualité prix

10/10 – Hervorragend

Not Provided, 두바이

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
아주 훌륭한 호텔
만족스러웠슴

10/10 – Hervorragend

Not Provided, 두바이

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
아주훌륭
훌륭했습니다.

8/10 – Gut

auday

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

John, New York

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not even three stars!
Room need maintenance and the shower-bath was not clean. Very bad internet connection. Food was not good, and I found that they serve dinner from the other meals.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad hotel - bad bathroom - bad wifi - bad breakfast -

8/10 – Gut

Eun Sun

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
괞찮은 호텔
기본이 괜찮은 호텔이었으나 주변에 식당이 없었음

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Smoky and noisy
Very quiet. But smoking everywhere in the hotell. One night with unaffordable noise untill 00:00 o'clock becaus of wedding ceremony in the dirst floor. Prices of bar/ cafeteria ate very expensin.

6/10 – Okay

Mohammed

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft

6/10 – Okay

Joanna, Amsterdam

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Good hotel
The room was good and the location too, but it was very noisy with the traffic and reconstruction works next to the hotel.

2/10 – Ungenügend

Muwafak

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Raunaq, Dubai

The hotel is nice but not four star standards. Its located in the nice part of town but none of the places to go are within walking distance. Taxi will be required.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service

6/10 – Okay

abbas

8/10 – Gut

Sadiq, Hyderabad, India

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was pleasant and the staff are nice.

2/10 – Ungenügend

Aziz, Kuwait

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Disappointing
I reserved the least costly available double room at the Imperial through Expedia. When I reached the hotel, the staff tell me I reserved a suite, for the same price. I asked the staff if there are less costly rooms, and he says "of course." This alone made me feel like the hotel is misrepresenting information online for sales purposes - it was not negligence, it was an outright lie. When I showed the staff my receipt from Expedia for the regular double room, he said that is correct, but that the price I paid was for a suit. When I asked them to refund me the amount and get me a regular room, they said that is not possible. A very sketchy operation.

2/10 – Ungenügend

malik , dubai

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Staff behavior was Soo bad
Parking place is very bad . Breakfast is rubbish . Door access card was not working we need to call the security for every time to open the room

8/10 – Gut

efren, Chihuahua, chihuahua mexico

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Muy buena zona
Muy bien Solo que el desayuno no muy bueno Pero recomendable

8/10 – Gut

joseph, Dallas Texas

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel overall
Everything was fine overall but they need to be more informed about the surrounding area. Such as supermarkets or convenience stores in the nearby area.

10/10 – Hervorragend

Nael, Amman

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel
Good hotel :$

6/10 – Okay

Verifizierter Reisender

Comfy bed, decent breakfast.
Very comfy bed, however, toilet handle broke and very little shower gel is provided. Be informed that tour prices include transport only. Petra and wadi rum was advertised as 140 but I had to pay 50jd entrance fee into Petra then 5JD entrance fee into a Wadi Rum then an additional 35JD for the jeep drive around Wadi Rum. It might be cheaper to catch a taxi to Petra and certainly cheaper to get a taxi to Jeradh.