Dear Mr. Michael,Thank you for sharing your feedback following your stay with us.Our guest’s feedback is invaluable to us, as it helps us to improve and ensure we are providing the best possible experience.We hope to have the opportunity to welcoming you again at Dona Filipa Hotel.Best regards,Melani ViegasGuest Relations

Sehr Geehrte Kunde, Wir danken Ihnen sehr, dass Sie sich für unser Hotel entschieden haben und sich die Zeit genommen haben, um uns Ihre wertvolle Rückmeldung mitzuteilen. Es liegt uns sehr am Herzen auf die Bedürfnisse unserer Urlauber einzugehen, Ihre hervorragende Gesamtbewertung und Eindruck unserer Anlage sowie unseres Services wurde hoch geschätzt und motiviert. Daher sind wir sehr erfreut zu fahren, dass uns dies während Ihres Aufenthaltes gelungen ist und Sie ein paar wundervolle Momente verlebt haben. Wir stehen Ihnen für Fragen und Antworten jederzeit gern zur Verfügung. Mit freundlichen grüssen,

Dear Guest, Thank you very much for your feedback. Kind regards, Mónica Vieira Guest Relations Executive

Dear guest, Thank you for having stayed in our hotel and for taking the time to give us your valuable feedback. Please accept our sincere apologies for the shortcomings and rest assured we will continue to strive to ensure consistent quality and service delivery across all areas, so that all our guests feel valued, respected and cared for. Kindly note that it is a standard procedure to ask for a 50 Euro authorization to open the account for any extras, however this amount is not taken out of your credit card as you may have noticed afterwards. All in all, we hope we have succeeded in making your stay with us a pleasant one and provided good moments during your holidays. I look forward to welcoming you back at Dona Filipa, even to share with you our growing progress. Best regards, Ricarda Silva Guest Relations Manager

Dear Mrs. Tina Bradbury,Thank you for your comment about your recent stay in our Hotel.We deeply regret your dissatisfaction with our service at reception, please accept our apologies.Regarding the classic room you had, it was in accordance with your reservation, as we said in the reception, there was a option to change it to a premium room, but with an extra cost, for the future, we kindly recommend you to anticipate the type of typology that you prefer, so we can be in line with your expectations.We hope to have the opportunity to welcome you again in the future.Kind regards,Melani ViegasGuest Relations

Dear Mr. George,Thank you for sharing your recent experience with us. We're delighted to hear that you had a wonderful stay and we really appreciate your positive feedback regarding our pool and location.We very much regret that you couldn't work with your room key and that you were unable to connect properly to the Internet. In order to reassure other guests, please, you should always ask for help to connect at the reception so that they can organize it for you, or if necessary they will offer you a voucher to connect to the internet (if you have a Apple device it does not allow the pop-up to connect properly).We're honored to have had the opportunity to host you, and we can't wait to welcome you back in a near future.Best regards,Melani ViegasGuest Relations

Dear Mrs. Philippa,Thank you for taking the time to share your experience with us.It was a pleasure to serve you and we hope to welcome you back in the near future.Kind regards,Melani ViegasGuest Relations

Dear Mr. Janet,Thank you for taking the time to share your feedback regarding your recent stay at our resort. We are delighted to hear that you enjoyed our staff and food. We look forward to welcoming you in a near future.Kind regards,Melani ViegasGuest Relations

Dear Mr. Mark,We appreciate your feedback and we are delighted to hear that you recommend our hotel.It brings us immense joy to know that your room and our location were in line with your expectations.Thank you for choosing us, and we can't wait to have you back as our guest.Warm regards,Melani ViegasGuest Relations

Dear Mr. Lucy,Thank you for sharing your comments about your experience at Dona Filipa Hotel.We are truly glad to know that you had a nice stay with us.Kindly note that your feedback has been delivered to the relevant Head of Departments.We look forward to the pleasure of welcoming you back to Dona Filipa Hotel on your next visit to Algarve.Warm regards,Melani ViegasGuest Relations

Dear Mr. James,Thank you for taking the time to review your experience with us.We hope to have the opportunity to welcome you again in a near future.Kind regards,Melani ViegasGuest Relations

Dear Mr. Kenneth,Thank you for your comment on your experience with us.It brings us immense joy to learn that you found our Hotel excellent.Your kind words truly brightened our day, and we are overjoyed that your visit met your expectations.We acknowledge your note on our pool area.It was a pleasure to have you with us, we look forward to welcome you in a near future.Best regards,Melani ViegasGuest Relations

Dear Mrs. Angela,Thank you for sharing your feedback following your stay at Dona Filipa Hotel.We are genuinely thrilled to learn that you had a enjoyable experience during your stay with us.It was a pleasure to have you with us and we hope to welcoming you in a near future.Warm regards,Melani ViegasGuest Relations

Dear Mr. Paul,Thank you for sharing your feedback following your stay at Dona Filipa Hotel.We acknowledge your note on our staff, pool area and gym. Thank you again for allowing us to reflect on our service delivery in these particular circumstances, and we do hope you will give us the opportunity to welcome you back in the future.Kind regards,Melani ViegasGuest Relations

Dear Mr. Jason,We really appreciate you taking the time to write us your comments about your stay.Thank you for choosing us, and we can't wait to have you back as our guest.Warm regards,Melani ViegasGuest Relations

Dear Mrs. Deborah,Thank you for your comments about your stay.We are immensely grateful for your positive review of our hotel. It is wonderful to hear that you found our breakfast excellent, you had a dinner that was freshly cooked and delicious and our staff was extremely friendly, courteous and very helpful during your stay. We look forward to welcoming you back on your next visit.Thank you for choosing us, and we can't wait to have you back as our guest.Kind regards,Melani ViegasGuest Relations

Dear Mrs. Margaret,Thank you for your review about your stay with us.Your note about some areas is well received as we constantly strive to improve our facilities, and your input helps us focus our efforts where needed.We look forward to welcoming you back on your next visit. If you have any specific suggestions or preferences for your return, please feel free to share them.Kind regards,Melani ViegasGuest Relations

Dear Mr. Heyrick,Thank you for your comments about your stay.Your note about some areas is well received. We constantly strive to improve our facilities, and your input helps us focus our efforts where needed.Thank you for choosing us, and we can't wait to have you back as our guest.Kind regards,Melani ViegasGuest Relations

Dear Mr. Martin,We are immensely grateful for your positive review of our hotel. We hope to have the pleasure of welcoming you in a near future.Warm regards,Melani ViegasGuest Relations

Dear Mr. Jarett,We appreciate your feedback and we are delighted to hear that you would stay here again. We are thrilled that you enjoyed our experience with us.Best regards,Melani ViegasGuest Relations

Dear Mrs. Karen,Thank you for taking the time to share your feedback regarding your recent stay at our resort.It brings us immense joy to learn that you found our Hotel quite and our location brilliant.We really appreciate your input about certain areas in need of attention, as our aim is always to provide an exceptional experience for all our guests.Thank you for choosing us for your relaxing break, and we look forward to the opportunity to provide you with an even more enjoyable stay.Kind regards,Melani ViegasGuest Relations

Dear Mr. Philips,We are extremely grateful for your feedback regarding your stay with us.We are delighted to hear that our staff was according your expectations.Once again thank you for your review and we look forward to having the opportunity of welcoming you back to Dona Filipa Hotel.Kind regards,Melani ViegasGuest Relations

Dear Mr. Philips,Thank you for your review. We are very pleased that you enjoyed your room.We are look forward to welcoming you back soon.Kind regards,Melani ViegasGuest Relations