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Bewertungen von Cameron House on Loch Lomond

5 out of 5
Cameron House on Loch Lomond
A82, Alexandria, Scotland

Bewertungen

9,0

Wunderbar

80 von insgesamt 118 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
19 von insgesamt 118 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 118 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 118 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 118 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Antonietta

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Kimberly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stunningly beautiful resort like accommodations! The rooms are extremely comfortable, warmly decorated and generous size. They have so much to offer for couples or families to do. The food was amazing and they have very friendly and warming staff! We will be back!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Leah Dunsmore am 19. Mai 2024
Thank you for reviewing your recent stay with us at Cameron House. It is wonderful to see that you had a fantastic time at the resort. I do hope that we will see you again soon.Haste Ye Back

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience am 7. Mai 2024
Dear Patricia,Thank you for reviewing your recent stay with us at Cameron House. It is wonderful to see that you had a fantastic time at the resort. I do hope that we will see you again soon.Haste Ye BackGuest Experience Team

8/10 – Gut

Stephanie

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Perfectly acceptable for a large resort. Nice gym, clean rooms, and decent fare. The breakfast buffet was especially good.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience am 7. Mai 2024
Dear Stephanie,Thank you for reviewing your recent stay with us at Cameron House. It is wonderful to see that you had a fantastic time at the resort. I do hope that we will see you again soon.Haste Ye BackGuest Experience Team

10/10 – Hervorragend

Michelle

Gut: Zustand der Unterkunft
A lovely place to stay - will have another visit .
Aufenthalt von 1 Nacht im April 2024
Antwort von Leah Dunsmore - Guest Experience Manager am 19. Mai 2024
It's fantastic to read of your wonderful experience at Cameron House. We look forward to welcoming you back soon to the resort very soon.

8/10 – Gut

David

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great hotel but the layout of the property is very confusing. Could really have benefited from an internal map of where everything was. Very strange layout. Food was lovely in The Grill, Tavern and The Vista. All the staff in the restaurants were fine although we ordered drinks and they were totally forgotten. The bar staff were a little slow. We had an issue with no hot water in our room from 5.30pm until the next morning. Would recommend with some small tweaks to enhance the experience
Aufenthalt von 2 Nächten im April 2024
Antwort von Leah Dunsmore - Guest Experience Manager am 19. Mai 2024
Thank you so much for taking the time to feedback to us regarding your recent stay here at Cameron House, whilst there were points of your stay that you enjoyed. I am disappointed that there were aspects of your stay that we could have done better.We have noted your comments that you have highlighted and will be sharing these with the appropriate Heads of Department to allow us to improve on the points you have raised. We strive to exceed expectations every time and I can only apologise that this is not the case on your recent visit. Once again thank you for providing us with your constructive feedback we deeply appreciate the opportunity to improve.We hope to welcome you back to the Hotel in the future.

10/10 – Hervorragend

Andy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unbelievable level of service. Fantastic.
Aufenthalt von 1 Nacht im März 2024
Antwort von Laura Carr, Guest Experience am 20. März 2024
Thank you for your 5 star review. I am delighted that you had a wonderful time at the resort and experienced fantastic service from the team. We hope to welcome you back again in the future!

10/10 – Hervorragend

Zoe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wedding Anniversary
All too brief visit to this lovely hotel. We were celebrating our 20th wedding anniversary. Lovely welcome from the doormen. Beautiful room overlooking the Loch. Dinner in the Cameron grill was delicious as was breakfast the next morning. Quick walk this morning to clear the cobwebs snd we were off. We will definitely stay longer next time!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Experience Team at Cameron House am 20. März 2024
Thank you for leaving us a review! Love the photos! We will look forward to welcoming you back again soon. It is fantastic to hear we were able to help made your 20th wedding anniversary special. Haste ye back!

10/10 – Hervorragend

Kaitlin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing stay with my partner. Very nice touch having the car taken and parked for us
Aufenthalt von 1 Nacht im Februar 2024
Antwort von guest experience am 20. Feb. 2024
Thank you for reviewing your recent stay with us at Cameron House. It is wonderful to see that you had a fantastic time at the resort. I do hope that we will see you again soon. Haste Ye Back

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Disappointing
As many others have said, there are just not enough staff or facilities to cope with the number of guests. The hotel and the grounds are beautiful but the service is awful. We couldn’t get a seat at the bar downstairs and getting served at the Great Scots bar was a nightmare. We saw numerous people being turned away because there were no tables left. The staff are abrupt and harassed because they’re too busy and clearly can’t accommodate everyone. Dinner really needs to be booked a couple of weeks in advance if you’re staying at the weekend. We struggled to get a table. Breakfast is a bit of a free for all, you do need to queue and wait for a table to be free and there was only one person restocking fruit/pastries/etc so you do need to wait for these. Check out is also very busy so be prepared to queue here also.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exceptional. Wonderful Christmas.
Two day stay over Christmas Beautiful room clean and comfortable Christmas lunch delicious Staff very professional everywhere Breakfast is great Afternoon Tea in lounge fabulous Chris the lounge manager a total STAR Will book again for Xmas 2024 for sure
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Paola

Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Hari

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place, scenic lake views old castle with modern twists amazing pool and water slide for kids, excellent gym, wonderful staff at hotel. Lovely breakfast. Had decent plant based options. Concierge, front desk staff and restaurant waitstaff all excellent and respectful and genuine. High Tea with scones etc was a great experience

10/10 – Hervorragend

Alice

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing and has something for everyone!
We enjoyed using the facilities! The gym had excellent equipment, the pool area was relaxing and fun. The service was a bit slow sometimes especially in the upstairs bar. The cinema is a great idea but the popcorn wasn’t very edible. It was a very nice time of year to stay, there were reindeers and elves at the front.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Norman

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First time staying in the hotel since it reopened and it was all we expected. Guest Services were outstanding and looked after our requests promptly
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von guest experience am 17. Nov. 2023
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

4/10 – Schlecht

Ryan

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Experience Team am 16. Nov. 2023
Thank you for taking the time to review your recent stay.We are naturally sad to see that your stay with us was not to your or indeed our own expectations, for that we do apologise.We endeavour to show our warm Scottish hospitality to all guests and exceed their expectations on every visit. It is disappointing that this was not the case on your visit.Thank you for highlighting your experience to us and allowing us the opportunity to improve for the future. We will reflect on your feedback and put actions into place to elevate our guest journey back to the standards that we and our guests expect for Cameron House. Guest Experience Team

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic overnight stay
Aufenthalt von 1 Nacht im November 2023
Antwort von guest experience am 8. Nov. 2023
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

10/10 – Hervorragend

Charles, Columbia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful and well managed special place overlooking Loch Lamond. We had very nice spacious rooms overlooking the Loch. We waited too late to make a dinner reservation so we went next door to Duck Bay Marina for dinner which was also excellent. I highly recommend the Cameron house.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Experience am 7. Nov. 2023
Good Afternoon Charles,Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near future

6/10 – Okay

Ann

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von guest experience am 29. Okt. 2023
We endeavour to show our warm Scottish hospitality to all guests and exceed their expectations on every visit. It is disappointing that this was not the case on your visit.Thank you for highlighting your experience to us and allowing us the opportunity to improve for the future. We will reflect on your feedback and put actions into place to elevate our guest journey back to the standards that we and our guests expect for Cameron House. Guest Experience Team

8/10 – Gut

nicky

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von guest experience am 29. Okt. 2023
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

10/10 – Hervorragend

Stuart

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von guest experience am 29. Okt. 2023
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

10/10 – Hervorragend

Ian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff were great and made our stay helping us celebrate our wedding anniversary especially Shannon in Scotts bar .
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von guest experience am 29. Okt. 2023
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

10/10 – Hervorragend

Kate

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cameron House was exactly the experience we wished for. Right on the Loch and so beautiful. It is luxurious and the staff were all helpful. Nothing too much trouble for anyone. Highly recommend Cameron House.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Experience Team am 12. Okt. 2023
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

10/10 – Hervorragend

Richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff from valet parking to check in to restaurant personnel and housekeeping could not have been more professional and helpful in every way possible. Really loved our experience at this five-star hotel.
Aufenthalt von 2 Nächten im September 2023
Antwort von Guest Experience am 3. Okt. 2023
Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time at the resort and on the Bonnie Banks. We hope we will see you back again soon. Guest Experience

10/10 – Hervorragend

Rachel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Last night in Scotland
The last night in Scotland before heading back to USA we decided to splurge and stay at Cameron House; no regrets! Breakfast was sumptuous, dinner at Boathouse was excellent, hotel is superb, views are to die for and the room was very comfortable and quiet. Everyone was very friendly - Glad we decided to end our wonderful trip to Scotland here
View from front approach to hotel
Rainbow over Loch Lomond
Cameron House
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Experience am 26. Sept. 2023
Good Evening Rachel,Thank you so much for taking the time to review your stay with us. It is wonderful to see that you had a great experience and enjoyed your time here on the Bonnie Banks. I am glad you had a excellent end to your holiday in Scotland.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.Thank you again for your feedback and we can not wait to welcome you back in the near future. Kind Regards

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A lovely stay. Staff were all very friendly and couldn’t be more helpful. Would highly recommend
Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Experience Team am 30. Aug. 2023
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

6/10 – Okay

Kinjal

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The room sink was not draining. Beds were not very clean. Staff were not attentive. Tables were not clean.
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Experience am 25. Aug. 2023
Dear Kinjal,Thank you for your feedback. I am sorry your stay was not up to our normal standard for you. I will pass along your feedback to the relevant managers for each department and it will be investigated and taken seriously. We are looking forward to welcoming you back for the full Cameron House experience we usually deliver. Warm Regards, The Guest Experience Team

10/10 – Hervorragend

William, Saint Petersburg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice plaxe
Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Experience am 25. Aug. 2023
Dear William, Thank you for taking the time to review your stay at Cameron House. It is wonderful to see you had a great time. We look forward to welcoming you back again in the future. Warm Regards,The Guest Experience Team

10/10 – Hervorragend

Iain

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2023
Antwort von Guest Experience am 25. Aug. 2023
Dear Iain,Thank you very much for reviewing your stay at Cameron House. It is great to see you had a wonderful stay with us. We look forward to welcoming your back again soon! Haste ye back!Warm Regards, The Guest Experience Team

10/10 – Hervorragend

Andy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2023
Antwort von Thank you for taking the time to review your stay am 16. Aug. 2023
Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time at the resort and on the Bonnie Banks. We hope we will see you back again soon.

8/10 – Gut

Kenneth

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Experience Team at Cameron House am 16. Aug. 2023
Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time at the resort and on the Bonnie Banks. We hope we will see you back again soon.

10/10 – Hervorragend

Raquel

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El castillo está situado frente al lago Vistas increíbles
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Experience Team at Cameron House am 14. Aug. 2023
Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time at the resort and on the Bonnie Banks. We hope we will see you back again soon.

10/10 – Hervorragend

william

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Birthday break
Everyone was so friendly from reception to catering and bar staff.it could not have been better.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Natalie at Guest Experience am 29. Juli 2023
Hi William, Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie Banks and the team were able to make you feel so welcome. Haste ye Back

10/10 – Hervorragend

kirsten

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Experience Team am 7. Juli 2023
Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie BanksHaste ye BackGuest Experience

10/10 – Hervorragend

Jennifer

Aufenthalt von 1 Nacht im Juli 2023
Antwort von The Guest Experience Team at Cameron House. am 5. Juli 2023
Hi Jennifer. Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie BanksHaste ye Back

10/10 – Hervorragend

Colin

Aufenthalt von 2 Nächten im Juni 2023
Antwort von The Guest Experience Team at Cameron House am 5. Juli 2023
Hi Colin, Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie BanksHaste ye Back !

10/10 – Hervorragend

mark, chandler

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, very beautiful
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Guest Experience Team at Cameron House am 24. Juni 2023
Hi Mark, Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie BanksHaste ye Back

8/10 – Gut

KRISTOPHER

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
This is a great hotel in a fantastic location. I have stayed several times now and really enjoyed my stays at the hotel. There is one improvement that that hotel could do and that’s have usb ports in the rooms this is a minor issue as overall the hotel is excellent.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Guest Experience am 18. Juni 2023
Good Morning Kristopher,Thank you for taking the time to review your stay. We are delighted to see you had another wonderful time on the Bonnie Banks and we thank you for your loyal visits to your home away from home.Haste ye Back!Guest Experience

10/10 – Hervorragend

Wendy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This castle is so beautiful, registration was easy, Men running around in kilts was amazing, afternoon tea, the bistro for dinner, but the breakfast!!!!! The breakfast is fabulous, I love European breakfasts they now how to do it correctly.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Guest Experience am 15. Juni 2023
Hi Wendy,Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie Banks and enjoyed your breakfast!Haste ye Back!Guest Experience

10/10 – Hervorragend

Wayne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It felt like what you would expect Scotland to be like.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Guest Experience am 18. Juni 2023
Hi Wayne,Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie Banks!Haste ye Back!Guest Experience

10/10 – Hervorragend

william

Aufenthalt von 4 Nächten im Mai 2023
Antwort von Guest Experience am 10. Juni 2023
Hi William,Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie Banks!Haste ye Back!Guest Experience

4/10 – Schlecht

Gregor

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Guest Experience am 6. Juni 2023
Thank you for taking the time to review your recent stay.We are naturally sad to see that your stay with us was not to your or indeed our own expectations, for that we do apologise.We endeavour to show our warm Scottish hospitality to all guests and exceed their expectations on every visit. It is disappointing that this was not the case on your visit.Thank you for highlighting your experience to us and allowing us the opportunity to improve for the future. We will reflect on your feedback and put actions into place to elevate our guest journey back to the standards that we and our guests expect for Cameron House. Guest Experience Team

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful facility that I wish I had stayed more than one night at. So much to see and do. Loch Lomond is absolutely stunning.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Guest Experience Team am 1. Juni 2023
Good Morning Mary,I hope you are doing very well. Thank you so much for taking the time to complete our survey and feedback to us regarding your recent stay here at Cameron House. We are so pleased that you enjoyed your stay. We hope that we will be able to welcome you back to the Bonnie Banks soon. Kindest Regards,The Guest Experience Team at Cameron House.

10/10 – Hervorragend

Kristen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything amazing
We went with family. Had 4 rooms. Loved every second. Would have loved to stay longer. The service, staff, room, grounds, hotel itself, lake, food, pool were seriously fantastic.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von The Guest Experience Team at Cameron House. am 1. Juni 2023
Good morning Kristen, I hope you are doing very well.Thank you so much for taking the time to complete our survey and feedback to us regarding your recent stay here at Cameron House. We are so pleased that you enjoyed your family getaway. We hope that we will be able to welcome you back to the Bonnie Banks soon. Kindest Regards,The Guest Experience Team at Cameron House.

10/10 – Hervorragend

steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von The Guest Experience Team at Cameron House. am 1. Juni 2023
Good Morning Steven, I hope you are doing very well.Thank you so much for taking the time to complete our survey regarding your recent stay here at Cameron House, we are so pleased that you were able to enjoy your stay. We hope that we will be able to welcome you back to the Bonnie Banks soon. Kindest Regards,The Guest Experience Team at Cameron House.

10/10 – Hervorragend

Ryan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful hotel in a stunning setting, excellent customer service, great variety of activities, food and drink. From the valet parking by the friendliest team (special mention to Douglas!), Jill at reception and all the staff we met, we felt truly welcomed and comfortable. If you aren't booked on to all the activities, you can make up a full day touring the grounds, enjoying the leisure facilities and the various bars and restaurants like we did. Whilst we didn't do any formal dining in the restaurant, the Boat House was an excellent choice for casual food on the loch followed by room service later on in the evening (burgers were great). Thanks again to the team for our birthday cocktails that we enjoyed in the Scots bar. Breakfast was amazing with so many choices. Genuinely can't wait to come back!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Guest Experience am 10. Juni 2023
Hi Ryan, Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie BanksHaste ye Back!Guest Experience

10/10 – Hervorragend

george

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lives up to it's reputation and more
Had an absolutely beautiful 4 days stay here over the bank holiday made even more special by the friendliness and standard of service provided by the staff and in particular by the doormen/valets. The food in the restaurants was fantastic and it would be wrong to single any one restaurant out as they were all good,
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Natalie at Guest Experience am 10. Mai 2023
Hi George, Thank you so much for taking this time to leave this kind review. I will of course pass on all your comments to the team involved and hope that we can welcome you back soon.

6/10 – Okay

Lesley

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Disappointment
Extremely over priced , I have stayed in many 5 star hotels but this one was a disappointment. Very basic bathroom and amenities. Service in the whisky bar was extremely slow even though they weren’t busy . View was good but would not stay again
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Natalie at Guest Experience am 10. Mai 2023
Dear Lesley, Thank you for taking the time to complete this review following your stay here Cameron House, it is disappointing to read that we have clearly missed your expectations and that you have left the resort feeling disappointed. Please know that we take all feedback from our guests very seriously and I have passed on all your comments to the relevant departments to pick up internally. Whilst I realise that this does not affect your previous stay, I do hope that it will give some assurance for when you visit us again. I do hope we have the pleasure of welcoming you back in the for an experience more innkeeping with our standards.

8/10 – Gut

Igor

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highly recommended. The staff is friendly and helpful. A lot of dining options of high quality. Even managed to use their pool for my morning workout. Would visit again
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Natalie at Guest Experience am 10. Mai 2023
Hi Igor Thank you so much for taking the time to complete this five star review following your recent stay here at Cameron House, we are so pleased that you were able to enjoy your stay. We hope that we will be able to welcome you back to the Bonnie Banks soon. Kindest Regards