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Bewertungen von Rixos Bab Al Bahr - All Inclusive

5 out of 5
Rixos Bab Al Bahr - All Inclusive
Al Marjan Island, Ras Al Khaimah

Bewertungen

7,8

Gut

168 von insgesamt 410 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
116 von insgesamt 410 Gästebewertungen haben eine Bewertung von 8 - Gut" "
62 von insgesamt 410 Gästebewertungen haben eine Bewertung von 6 - Okay" "
36 von insgesamt 410 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 410 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,0/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Artem

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Supet Hotel, alles vorhanden, lassen keine wünsche offen, geiles show Programm abends.
Aufenthalt von 5 Nächten im März 2022
Antwort von Hotelmanagement am 9. März 2022
Sehr geehrter Artem, Wir danken Ihnen vielmals dafür, dass Sie sich für unser Resort entschieden haben! Wir wissen es sehr zu schätzen das Sie Ihre Erfahrungen mit uns geteilt haben, dass wir Ihren Erwartungen entsprechen konnten und Sie einen angenehmen und erholsamen Aufenthalt in unserem Hause hatten. Ebenfalls würden wir uns sehr über Ihre Rezension auf HolidayCheck freuen, denn Ihre Meinung zählt! Bewerten Sie Ihren letzten Aufenthalt, teilen Sie Ihre Erfahrungen und Anregungen mit uns und seien Sie somit auch ein Weigweiser für zukünftige Gäste. Wir freuen uns, dass Ihnen unser Hotel gefallen hat und hoffen im Namen unseres gesamten Teams, Sie noch einmal herzlichst im Rixos Bab Al Bahr begrüssen zu dürfen. Mit freundlichem Gruß aus Ras Al Khaimah,

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Personal ist sehr hilfsbereit und legt grossen Wert auf einen sehr guten Service. So gibt es bei Geburtstagen auch Speziell einen Kuchen aufs Zimmer!! Je nach Lage des Hotelzimmers ist der Lärm von der anliegenden Strasse Nachts so laut dass an Schlafen nicht wirklich zu denken ist. Meersicht Zimmer gibt es in 2 Richtungen: Richtung Strasse oder Richtung Pool. Bei der Buchung muss man sich bewusst sein dass ein All-Inklusive Hotel mit vorwiegend Russisch-stämmiger Kundschaft gebucht wird. Es herscht beim Essen ein sehr grosses Gedränge ohne Rücksicht.
Aufenthalt von 7 Nächten im Februar 2020
Antwort von Gamze am 16. März 2020
Sehr verehrter Gast, Die Ideen und Eindrücke unserer Gäste sind uns sehr wichtig , deshalb danken wir Ihnen für Ihre Zeit Ihre Eindrücke und Ideen mit uns zu teilen. Ihre Kommentare bezüglich Ihres Aufenthalts freuen uns sehr und motivieren uns unsere Servicequalität noch weiter zu steigern. Vielen Dank für Ihren Aufenthalt im Rixos Bab Al Bahr! Mit freundichen Grüßen aus dem sonnigen Ras Al-Khaimah,

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches und hilfsbereites Personal - zeitweise etwas Gedränge am Buffet und teilweise gewöhnungsbedürftige Gäste (viele Gäste aus Russland und weiteren Ost-Staaten)
Aufenthalt von 6 Nächten im Februar 2020
Antwort von Gamze am 21. Feb. 2020
Sehr veehrter Gast, Vielen lieben Dank dafür, dass Sie sich für das Rixos Bab Al Bahr entschieden haben und sich die Zeit genommen haben, Ihre wertvollen Erfahrungen mit uns zu teilen. Ihren Kritikpunkte haben wir an die verantwortliche Abteilung weitergeleitet und werden uns Mühe geben. Wir freuen uns, dass Ihnen unser Hotel gefallen hat und hoffen im Namen unseres gesamten Teams, Sie noch einmal herzlichst bei uns begrüssen zu dürfen. Mit freundlichen Grüßen,

6/10 – Okay

Torsten, Rostock

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Ein etwas doch zu großes Hotel mit sehr vielen Osteuropäern mit schlechten Umgangsformen. Sehr laut auch am Erwachsenenpool. Ansonsten alles okay. Das Personal beim Essen ear sehr freundlich und zuvorkommend. Für Familien mit Kindern sehr gut geeignet.
Aufenthalt von 10 Nächten im Oktober 2018
Antwort von Maryia am 31. Okt. 2018
Dear Torsten, Thank you for taking the time to share your recent experience at Rixos Bab Al Bahr with us. Please rest assured that your comments have been shared with the team in an effort to improve our service. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Ras Al Khaimah.

10/10 – Hervorragend

Kerstin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rundum perfekt
Das Personal, die Anlage, der Service, alles ist auf höchstem Niveau. Es sind viele Familien und Paare dort. Damit die Pärchen Ihre Ruhe finden können, gibt es viele Bereiche nur für Erwachsene. Das fanden wir sehr toll. Wir sind sehr zufrieden und würden jederzeit wieder kommen.
Aufenthalt von 4 Nächten im Januar 2018
Antwort von Maryia am 4. Feb. 2018
Sehr geehrte Kerstin, vielen Dank, dass Sie sich für unser Hotel entschieden haben und Sie sich die Zeit für einen positiven Kommentar genommen haben. Wir freuen uns darüber, dass Sie den Aufenthalt in vollen Zügen genossen haben und Sie unser Konzept überzeugend finden. Besonders schön ist Ihr Kommentar über unser Personal und die Anlage. Außerdem schätzen wir es sehr, dass Ihnen unsere Erwachsenenbereiche gefallen haben. Es wäre uns eine große Freude Sie bald wieder im Rixos Bab Al Bahr begrüßen zu dürfen. Mit freundlichen Grüßen, das Hotelmanagement

10/10 – Hervorragend

Olena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Manish

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellency stay
Amazing stay with lotsa entertainment from infant, toddlers, pre teens, adults
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Oktober 2023

10/10 – Hervorragend

Klodian

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it
Aufenthalt von 4 Nächten im Juli 2023

8/10 – Gut

Jabbar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Oktober 2023

10/10 – Hervorragend

Olga

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023

2/10 – Ungenügend

Amer

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
I had a bad experience at the check in and check out. The receptionist (Ismail) that checked me in was unprofessional and remarkably rude he had an attitude throughout the entire check in process and was not cooperative. It took hours for me to get my room. Moreover I booked a room with a pool/sea view and PAID extra for it. I was given a room with storage view where the pool would barely be seen from the corner of a small window. Overall, there was incompetence and uncooperativeness during the check in. During the check out, the receptionist were rude and unqualified. I called to get a late checkout to enjoy the beach for longer time, but the receptionist was rude about it and made a condition that I don’t enter the restaurant. They barely gave me an extra hour as a “late checkout” and tried to sound generous about it as if it’s not my right. The management was incompetent and all over the place, were not cooperative, and sounded condescending. This is not hospitality anymore. This isn’t how treatment should be in a five stars resort.
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Abhinav

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were intrigued by the "All Inclusive" offering, and our expectations were certainly met. Upon arrival, the sheer size of the place was hard to miss – it's massive! Although there was a minor hiccup during check-in, where our reservation wasn't initially in the system, the check-in staff efficiently resolved the issue. However, it did cause a bit of a rush for us because check-in starts at 3 pm, we were delayed by 15 mins or so and then the lunch buffet ends at 3:30 pm. Even without the delay lunch ending just 30 minutes after check is something I found a bit disappointing. After enjoying lunch, we proceeded to our room and decided to explore the premises. Our visit to the Isla bar was a warm and enthusiastic experience, with Rafael taking excellent care of us. We also made a reservation for dinner at Fish Bone, and we were impressed by the diverse menu options. The staff at Fish Bone were not only attentive but also very friendly, with special mentions for Abassi and Krishna. Following dinner, we extended our evening on the outside terrace, savoring our wine and enjoying live music. The breakfast and lunch buffet consistently maintained a high standard, and the staff continued to be exceptionally attentive, with Seemab providing excellent service. Finally, check out was super smooth, with a team member with a tablet there was no need even to go to the counter and we were checked out in seconds!
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Raffi

Aufenthalt von 2 Nächten im August 2023
Antwort von Hotel Management am 29. Aug. 2023
Dear Raffi,Thank you for reviewing of our hotel, and we hope to see you again soon for another magnified journey with us.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Too much crowddy & unorganized
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hotel Management am 29. Aug. 2023
Dear AnonymouseThank you for taking the time to tell us about your experience at the Rixos Bab Al Bahr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 – Ungenügend

Gino

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible destination for couples
Bad rooms, run-down buildings, i wont even mention the restaurants. Stay away unless you like to be surrounded by kids running around everywhere you go.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hotel Management am 29. Aug. 2023
Dear Gino,Thank you for taking the time to tell us about your experience at the Rixos Bab Al Bahr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 – Gut

Cemil

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Service and people were good. Employees are so nice and helpful. The towels were clean but there was a smell on the towels. The shower head was falling down during the shower.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hotel Management am 29. Aug. 2023
Dear Cemil,Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us.

10/10 – Hervorragend

sanjay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
amazing beautiful place
had a amazing time with family must place to visit
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hotel Management am 29. Aug. 2023
Dear Sanjay,Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us.

10/10 – Hervorragend

QASIM

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hotel Management am 29. Aug. 2023
Dear Qasim,Thank you for reviewing of our hotel, and looking forward to see you soon

10/10 – Hervorragend

Mahmoud

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing place Excellent Experience
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Rixos Bab Al Bahr am 9. Juli 2023
Dear Mahmoud,Thank you for taking the time to review your recent stay with us. We are delighted to know that you had an excellent experience and we are looking forward to welcome you back in the near future.Best Regards,

10/10 – Hervorragend

Yasser

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Rixos Bab Al Bahr am 9. Juli 2023
Dear Yasser,Thank you for taking the time to review your recent stay with us. We are delighted to know that everything was up to your expectations and we are looking forward to welcome you back in the near future.Best Regards,

8/10 – Gut

Rizwan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Rixos Bab Al Bahr am 25. Juni 2023
Dear Rizwan,Thank you for taking the time to review your recent experience with us.We are glad to know that overall you had a pleasant stay and we hope to have another opportunity to welcome you back in the near future.Best Regards,

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall was good, but I wish they can put more effort in the quality of food served, which is always a problem in all inclusive reservations...
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Rixos Bab Al Bahr am 26. Mai 2023
Dear Samir,Thank you for taking the time to review your recent experience with us.We are glad to know that overall your stay with us was up to your expectations.We will share your comments with our team and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again and we hope to have another opportunity to welcome you back in the near future.Best Regards,

10/10 – Hervorragend

ilker

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Rixos Bab Al Bahr am 6. Mai 2023
Dear ilker,Thank you for choosing Rixos Bab Al Bahr for your concluded trip to Ras Al Khaimah. We appreciate your positive scoring and we are glad to know that you had a pleasant stay.Thank you once again and we are looking forward to welcome you back in the near future.Best Regards,

10/10 – Hervorragend

Jacquilyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing family getaway
We had an amazing quick family getaway at Rixos Bab Al Bahar. It was a much needed break for us and a good reward for the kids!
Aufenthalt von 1 Nacht im März 2023
Antwort von Rixos Bab Al Bahr am 6. Mai 2023
Dear Jacquilyn,Thank you for taking the time to review your recent experience with us.We are delighted to know that you had an amazing staycation.Thank you once again and we hope to welcome you back in the near future.Best Regards,

10/10 – Hervorragend

Ashu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Rixos Bab Al Bahr am 25. März 2023
Dear Ashu,Thank you for your scoring!

10/10 – Hervorragend

Maryam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Rixos Bab Al Bahr am 25. März 2023
Dear Maryam,Thank you for your scoring!

10/10 – Hervorragend

John

Aufenthalt von 7 Nächten im Februar 2023
Antwort von Hotelmanagement am 22. Feb. 2023
Dear John,Thank you for sharing your review regarding your stay with us at Rixos Bab Al Bahr!We have received your feedback with pleasure and we are glad to read about that you had a brilliant stay while you were here.We are looking forward to welcome you back soon to provide you the finest Turkish hospitality and wonderful surrounding of the Rixos Bab Al Bahr!Kind regards,

10/10 – Hervorragend

Lauren

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Hotelmanagement am 22. Feb. 2023
Dear Lauren,Thank you for sharing your review regarding your stay with us at Rixos Bab Al Bahr!We have received your feedback with pleasure and we are glad to read about that you had a brilliant stay while you were here.We are looking forward to welcome you back soon to provide you the finest Turkish hospitality and wonderful surrounding of the Rixos Bab Al Bahr!Kind regards,

2/10 – Ungenügend

Edoardo

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Hotelmanagement am 17. Feb. 2023
Dear Edoardo, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations. However, after your wife shared her review as well shortly before your departure we kindly asked you to approach our Front Desk which you both literally did and met our management team to discuss further. Even though you have been offered contact details for future bookings etc., it was indeed denied by your side. Nevertheless, if you would like to share more information please feel free to contact our team directly. We remain with regards,

8/10 – Gut

Anisa

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Staycation
Over all, it was a great one night staycation. This was my 2nd time in this hotel. And same like first an second time the people in reception i find them a bit rude and not helpful at all..
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Hotelmanagement am 27. Jan. 2023
Dear Anisa,Thank you very much for choosing Rixos Bab Al Bahr and your kind review! We are very happy to hear that everything was up to your expectations during your stay and that you appreciated all our services except a few things that you have mentioned. We strive to provide and offer an unforgettable and memorable experience and the satisfaction of each guest along with the hospitality is our highest precedence. Our team members are actually very well trained and very responsive to all the needs of our guests. We feel sorry for giving you the feeling of not being welcome in our premises.We are glad to hear these things from you and would like to let you know that we are always working on improvements for our services, for a better hospitality experience. We would be delighted to have you back in our resort to make your next stay even better than the last by providing you with the most refined hospitality experiences at Rixos Bab Al Bahr. Best Regards,

10/10 – Hervorragend

CHRISTINA

10/10 – Hervorragend

Muath

Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Hotelmanagement am 27. Dez. 2022
Dear Muath,Thank you for sharing your kind comments regarding your stay with us at Rixos Bab Al Bahr!We have received your feedback with pleasure and we are glad to read about that you had a brilliant stay while you were here.We are looking forward to welcome you back soon to provide you the finest Turkish hospitality and wonderful surrounding of the Rixos Bab Al Bahr!Kind regards,

10/10 – Hervorragend

Fabio

Aufenthalt von 1 Nacht im Dezember 2022

8/10 – Gut

Kimmo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 7 Nächten im November 2022
Antwort von Hotelmanagement am 7. Dez. 2022
Dear Kimmo,Thank you for sharing your review regarding your stay with us at Rixos Bab Al Bahr!We have received your feedback with pleasure and we are glad to read about that you had a brilliant stay while you were here.We are looking forward to welcome you back soon to provide you the finest Turkish hospitality and wonderful surrounding of the Rixos Bab Al Bahr!Kind regards,

4/10 – Schlecht

Maksim

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Hotelmanagement am 26. Okt. 2022
Dear Maksym,Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused.Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,

4/10 – Schlecht

Raed

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Need more enhancements on the food , room clean , bed not comfortable , blanket not enough for one person and there is civil work noise at the night .
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Hotelmanagement am 18. Okt. 2022
Dear Raed,Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations and that you faced several discomfort while you were here. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused.Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused.Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,

8/10 – Gut

Wiktor

Aufenthalt von 1 Nacht im September 2022
Antwort von Hotelmanagement am 28. Sept. 2022
Dear Wiktor,Thank you for have taken the time to share your feedback about your experience.We are delighted to read that you had such an enjoyable stay with us.Thank you for choosing to stay with us at Rixos Bab Al Bahr, and we hope to welcome you back in the near future.Best Regards,

4/10 – Schlecht

Jean

Aufenthalt von 2 Nächten im September 2022
Antwort von Hotelmanagement am 13. Sept. 2022
Dear Jean,Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused.Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,

6/10 – Okay

Hachem

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
the buffet was busy and very un organized
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Hotelmanagement am 31. Juli 2022
Dear Hachem, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations. It saddens to see that you faced some discomfort in our premises. We would like to apologize most sincerely. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best Regards,

4/10 – Schlecht

Tolulope

Verbesserungswürdig: Zustand der Unterkunft
When i checked in to the hotel the room I was first given had mold on the air conditioning vents and the furniture was falling apart. Plus the rooms balcony was so tiny and nothing as described when the booking was placed. I have a picture of the air conditioning vents and I would like to share this with you
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Hotelmanagement am 13. Juli 2022
Dear Tolulope, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations and that you faced a discomfort with your room. Our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. Besides, we would like to mention that your original reservation has been made for a Premium room with Garden view. Our team upgraded you on complimentary basis to a Premium room view Sea view. The balconies in this room category are purely subject to availability and the sizes may vary. For further information we invite you to view our website. Nevertheless, We feel sorry for the inconveniences caused. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juni 2022
Antwort von Hotelmanagement am 29. Juni 2022
Dear Steven, Thank you for have taken the time to share your feedback about your experience. We are delighted to read that you had such an enjoyable stay with us. Thank you for choosing to stay with us at Rixos Bab Al Bahr, and we hope to welcome you back in the near future. Best Regards,

10/10 – Hervorragend

Unnikrishnan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Hotelmanagement am 8. Juni 2022
Dear Unnikrishnan, Thank you for have taken the time to share your feedback about your experience. We are delighted to read that you had such an enjoyable stay with us. Thank you for choosing to stay with us at Rixos Bab Al Bahr, and we hope to welcome you back in the near future. Best Regards,

8/10 – Gut

Rebecca

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
The place was nice and I believe it’s a great place for a family. However it is crowded and the staff are always busy and dealing with all kinds of guest so you better make your requests simple and straight to the point. The best thing was the spa experience.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Hotelmanagement am 12. Juni 2022
Dear Rebecca, Thank you very much for choosing Rixos Bab Al Bahr and your kind review! We are very happy to hear that everything was up to your expectations during your stay and that you appreciated all our services except a few things that you have mentioned. We are glad to hear these things from you and would like to let you know that we are always working on improvements for our services, for a better hospitality experience. We would be delighted to have you back in our resort to make your next stay even better than the last by providing you with the most refined hospitality experiences at Rixos Bab Al Bahr. Best Regards,

10/10 – Hervorragend

Ali

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Outstanding
One of the best places to stay in RAK. I’ve been to many resorts but his was outstanding. The staff are very friendly and helpful and the facilities are great. We had minor issue with the room but they changed our room to better option. I would recommend this hotel and it’s worth for what you pay for sure. I want to thank many front desk staff but I can recognize Mr. Ghalib for his assistance and support.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Hotelmanagement am 12. Juni 2022
Dear Ali, Thank you very much for choosing Rixos Bab Al Bahr and your kind review! We are very happy to hear that everything was up to your expectations during your stay and that you appreciated all our services except a few things that you have mentioned. We are glad to hear these things from you and would like to let you know that we are always working on improvements for our services, for a better hospitality experience. We would be delighted to have you back in our resort to make your next stay even better than the last by providing you with the most refined hospitality experiences at Rixos Bab Al Bahr. Best Regards,

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Hotelmanagement am 18. Mai 2022
Dear Guest, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to you expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards

4/10 – Schlecht

Vladimir, Moscow

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
This Rixos Bab Al Bahr is not a 5 star luxury hotel. Too many people everywhere, too loud and not comfortable, too expensive for USD 500 paid per night. A clear misrepresentation. We know Rixos in Abu Dhabi which is really a great resort and service for 5 star.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Hotelmanagement am 18. Mai 2022
Dear Vladimir, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to you expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards

2/10 – Ungenügend

ELIAS

Aufenthalt von 1 Nacht im Mai 2022
Antwort von Hotelmanagement am 18. Mai 2022
Dear Elias, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to you expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards

10/10 – Hervorragend

Kareem

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This time it exceeded our expectations in service, activities & quality of food. We are regular customers at Rixos Bab Al-Bahr. It rarely disappoints us. This time was one of the best if not the best. Extra activities - all day long - that engages the family and kids at the pool, kids area, at the beach, inflatable bouncy castles. Staff were very helpful and service oriented, and service continues till very late at night with same passion and dedication. On top of our mind few names that were really attentive, Sinawla, Subash & Ismaiel. Yet we have couple of concerns, we aways request adding the stay points to our ALL account but every time we get disappointed. The hotel has shared ownership and we don’t get the stay ponts 😆. Another issue is the flexibility at check-in and out and the free upgrades. Late check out & early check ins are common requests, but hotel is very inflexible with this. Thanks to Redha at front desk for trying to help. Anyways, thanks for Rixos team, keep the high quality service all year long.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Hotelmanagement am 5. Mai 2022
Dear Kareem, Thank you very much for choosing our resort and thank you for taking a moment to share your experiences with us! Your satisfaction and comfort are our first priority. We are delighted to see that you have liked our resort and our services especially because of our team members. Your detailed feedback is much appreciated. We would be delighted to have you back in our house to provide you with the most refined hospitality experiences again at the Rixos Bab Al Bahr! Best regards,