Dear Lukas, Thank you for the excellent rating. Please be assured that your feedback will be shared to all our team members. It is through your feedback that we are able to maintain and improve the service that we provide to our guests. Thank you for your support. We look forward to welcome you again here in Marjan Island Resort and Spa. In these times of crisis, we stand with each other, journeying and struggling together through the long road ahead. Let’s all keep safe to fight the covid 19. Sincerely, Marjan Island Resort and Spa Team

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Marjan Island Resort & Spa. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Team Marjan Island Resort and Spa

Dear Rene, Thank you for sharing your experience and for posting your review on Expedia! We are pleased to know that you and your family had a great vacation. I will share you feedback to all the team to inspire them to continuously strive in delivering wonderful experiences to all our guests. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. Looking forward to welcome you again soon! Sincerely, Yasser Ahmed General Manager

Sehr geehrter Herr / Sehr geehrte Frau, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Marjan Island Resort & Spa Managed by AccorHotels die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Accor setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Yasser Ahmed General Manager

Dear Mamoun,Thank you for your feedback shared in Expedia. Those stars make our day brighter, and we’re always delighted to serve happy guests like you.We’re overjoyed to have given you a wonderful experience. We look forward to your future visit at Pullman Resort Al Marjan Island.Sincerely,Laurent NouryGeneral Manager

Dear Kellen, Thank you for the excellent feedback. Your appreciation of our hotel and services make our day brighter, and we’re always delighted to serve happy guests like you.We’re overjoyed to have given you a wonderful experience at Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager

Dear Nidal, We appreciate sharing your feedback. Your appreciation of our hotel and services make our day brighter, and we’re always delighted to serve happy guests like you.We will look into your concerns with the WiFi which has been already shared to our IT head. Our apologies for the inconveniences caused. Thank you for your recommendation. We’re overjoyed to have given you a wonderful experience at Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager

Dear Hani,Thank you for sharing your experience from your recent stay with us at Pullman Resort Al Marjan Island. We gratefully appreciate your feedback. We are delighted that you have enjoyed your stay with us. We always strive to provide quality service and satisfaction to all our guests. Thank you for commending Said and Rahima.We look forward to having you back with us. With all our very best wishes, Laurent Noury General Manager

Dear valued guest,Thank you for sharing your experience from your recent stay with us.Your concerns had been highlighted and will definitely share to our team. Rest assured that we will strive to rectify your concerns and make improvements accordingly. We sincerely apologize for the inconveniences caused.Your satisfaction is of utmost importance to us. We hope to regain your trust on a future visit to Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager

Dear Edward,Thank you for sharing your feedback. Your pleasure is our first priority, and we’re thrilled to have provided you a pleasant experience. Thank you for your patronage. We look forward to having you back with us at Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager

Dear Mr. Mohamed,Thank you for sharing your feedback.It is a regret to hear that your experience with us fell short of expectations. Rest assured that your concerns will be taken seriously for improvements to be made. We sincerely apologize for the inconveniences caused.Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit to Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager

Dear Scott,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit here in Pullman Resort Al Marjan Island. With all our very best wishes,Laurent NouryGeneral Manager

Dear Aladdin,Thank you for sharing your experience from your recent stay with us at Pullman Resort Al Marjan Island. Your concerns had been highlighted and will definitely share to our team. Rest assured this will be taken seriously for improvements to be made. We sincerely apologize for the inconveniences caused.We always strive to provide quality service and satisfaction to all our guests. Thank you for your patronage. We look forward to having you back with us.With all our very best wishes,Laurent NouryGeneral Manager

Dear valued guest,We appreciate sharing your feedback during your recent stay with us at Marjan Island Resort. We are truly sorry to hear that we did not deliver the service you have come to expect from us. These concerns have been highlighted and will be shared to the team members. Rest assured that your feedback has been taken very seriously to rectify these issues. Nonetheless, we still hope you will give us the opportunity to redeem ourselves and welcome you back very soon.With all our very best wishes this Festive Season,Laurent NouryGeneral Manager

Dear Ambili,Your words have brightened our day!We put a lot of effort into providing comfortable accommodations and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know you really had an amazing stay. We value your feedback and look forward to seeing you again at Marjan Island Resort.With all our very best wishes this Festive Season,Laurent NouryGeneral Manager

Dear Roberto,We sincerely appreciate your five-star review you sent us over. Thank you for placing your trust in us. Our entire team deeply appreciates it.With all our very best wishes,Laurent NouryGeneral Manager

Dear Mrs. Sarabjit,We sincerely appreciate your excellent feedback. Thank you for placing your trust in us. Our entire team deeply appreciates it.We look forward to welcoming you again to Marjan Island Resort.With all our very best wishes,Laurent NouryGeneral Manager

Dear Iyas,We sincerely appreciate sharing your feedback. Thank you for placing your trust in us. Our entire team deeply appreciates it.We look forward to welcoming you again to Marjan Island Resort.With all our very best wishes,Laurent NouryGeneral Manager

Dear FarahThank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. The concerns that you have highlighted about the overall level of service has been shared with the team. Rest assured that your feedback has been taken very seriously for improvements to be made.Nonetheless, we still hope you will give us the opportunity to redeem ourselves and welcome you back very soon.With all our very best wishes,

Dear DarrellThank you for your valuable time and feedback. We have taken note of your comments for future improvements to be made and we sincerely look forward to welcome you back in near future. With best wishes

Dear OmowunmiThank you for your constructive comments and positive feedback. We value your feedback and it motivates us to keep improving. We sincerely look forward to welcome you soon at our Resort. With best wishes

Dear Jean Christophe Thank you for your constructive and valuable feedback. We have taken note of it and will share with our team to ensure we improve on our services and facilities. We hope to welcome you back in near future.

Dear BurnettThank you for staying with us and we are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back. Sincerely

Dear Valued Guest Thank you for your valuable time and feedback. We are delighted to learn that you had a good time and enjoyed your stay. We look forward to welcome you back soon. Sincerely

Dear khawla AlThank you for your valuable time and constructive feedback. We accept your feedback for future improvements to be made and look forward to welcome you back. Sincerely

Dear R.Thank you for your valuable time and feedback. We are pleased to know that you had a good time and we look forward to welcome you back. Sincerely

Dear MomThank you for your valuable time and feedback. We are delighted to learn that you had a good time and enjoyed your stay with us. We look forward to welcome you back in near future. Sincerely

Dear Muhammad Thank you for positive and wonderful comments. We have shared it with entire team and it inspires us to keep improving. We have taken note of your constructive comments for future improvements also. We look forward to welcome you back in near future. Sincerely

Dear MohammedThank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. The concerns that you have highlighted about the overall level of service has been shared with the team. Rest assured that your feedback has been taken very seriously for improvements to be made.Nonetheless, we still hope you will give us the opportunity to redeem ourselves and welcome you back very soon.With all our very best wishes,

Dear JanineThank you for your valuable time and positive feedback. We are delighted to learn that you had a great time and enjoyed your stay. We look forward to welcome you back soon. With best wishes

Caro PaoloGrazie per aver condiviso la tua esperienza dal tuo recente soggiorno con noi.Siamo lieti di apprendere che hai trascorso una vacanza fantastica e che nel complesso sei rimasto soddisfatto dei servizi e delle strutture forniti dal resort.Non vediamo l'ora di darvi il benvenuto al vostro ritorno presto.Inviato con tutti i nostri migliori auguri,

Dear AnujThank you for your valuable time and feedback. We clearly did not meet your expectations during your stay and accept our sincere apologies for the inconvenience. We hope to have an opportunity to welcome you in future and be at your service.

Dear MohamedThank for your valuable time and feedback. We are delighted that you had a pleasant stay and have taken note of your constructive comment. We look forward to welcome you back in near future. Sincerely

Dear Muhammet HanifiThank you for your valuable time and feedback. We are delighted to learn that you enjoyed your time and had a memorable stay with us. We look forward to welcome you back in near future. Sincerely

Dear Pankaj Thank you for your valuable time and feedback. It is disappointing to know that we did not meet your expectations during your last stay with us. Please share additional comments as it will help us to improve on our services. We sincerely hope we will have the opportunity to welcome you back in near future. Sincerely

Dear Zakariya Thank you for your valuable time and constructive feedback. We have taken note of your comments and shared with our team to make future improvements. We apologize for the inconvenience and sincerely hope to have the opportunity to welcome you in near future. Sincerely

Dear Sheikh Amjad Thank you for your valuable time and constructive feedback. We have taken note of your comments and shared with our team as we strive for continuous improvement. Please accept my apologies for any inconvenience and we sincerely look forward to welcome you back. Best regards

Dear Guest, Thank you so much for your perfect rating and kind review. We will convey your feedback to our team. We hope you will give us a chance to serve you again.

Dear Iamobong Thank you for your valuable feedback and we are delighted to learn that you enjoyed your stay with us. We will share your comments with Ismail and the entire team. We look forward to welcome you back soon.

Dear Laney Thank you for sharing your feedback following your recent stay with us. The experience you described is not characteristic of the level of service our colleagues strive to deliver. Providing the highest level of hospitality is our number one priority, we sincerely apologize for falling short of meeting your expectations and for the inconvenience that you experienced. Please be fully assured that we take all feedback very seriously. As a teachable moment, we have shared your feedback with the entire team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. While we realize that we cannot undo the experience that you had during your stay, we truly hope that you will allow us another chance to welcome you back to turn your impression around.

عزيزي ماجد نشكرك على ملاحظاتك ويسعدنا أن نعرف أن إقامتك كانت مريحة. نتطلع إلى الترحيب بك مرة أخرى في منتجع وسبا جزيرة المرجان. بإخلاص

Dear Valued Guest Thank you for sharing your experience from your recent stay. We are delighted to learn that you had an amazing holiday and were overall happy with the services and facilities provided at the resort. We look forward to welcoming you back. Sent with all our best wishes,