Frühstück, lokale und internationale Küche, Blick auf den Strand

Bewertungen von Aitutaki Lagoon Private Island Resort - Adults Only

4.5 out of 5
Aitutaki Lagoon Private Island Resort - Adults Only
Aitutaki Lagoon, Motu Akitua, Aitutaki

Bewertungen

8,8

Hervorragend

177 von insgesamt 307 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
81 von insgesamt 307 Gästebewertungen haben eine Bewertung von 8 - Gut" "
35 von insgesamt 307 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 307 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 307 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,6/10

Ausstattung

8,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Angela

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Kajak und Fahrräder 4 free
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Jason am 14. Feb. 2024
Kia Orana,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Aitutaki Lagoon Private Island Resort and that our complimentary kayaks and bikes added to your experience. We strive to provide our guests with exceptional service and amenities, and it's fantastic to know that you took advantage of these offerings.Exploring the beautiful surroundings of Aitutaki by kayak or bike is truly a unique and unforgettable experience, and we're delighted that you were able to make the most of it during your time with us.We hope to welcome you back to our slice of paradise in the future for another memorable stay. Thank you again for choosing Aitutaki Lagoon Private Island Resort!Kia Manuia, Greg LongGeneral Manager

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Jason am 5. Feb. 2020
Kia Orana, Thank you for taking the time to post a review rating of your recent stay. Thank you again for visiting our “Island Paradise” and we look forward to welcoming you back to our private island resort Kia Manuia, Jason Napa Resort Manager

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Der Service war überaus freundlich. Die Unterkunft ist zu alt...-
Aufenthalt von 4 Nächten im September 2019
Antwort von Jason am 14. Okt. 2019
Kia Orana, Thank you for taking the time to post a review of your recent stay with us. We are delighted to hear that you enjoyed your stay with us, including extremely friendly service from thee staff. You would be pleased to know our staff take a lot of pride in looking after all our guests ensuring they receive the best possible service throughout their stay with us and I’m sure to pass on your compliments to the team. The lagoon has been voted as one of the “most beautiful Lagoons in the World” and it is the only Private Island, adults only Resort in the Cook Islands. We are currently undertaking a progressive resort-wide refurbishment program including all guest rooms, public areas, equipment and amenities. There is minimal work being done during this hi-occupancy period however we are looking to get most of this work done during the upcoming lo-season periods. The resort has a Duty Manager available from 7am-10pm who would have been more than happy to address any concerns during your stay, and I would have also welcomed the opportunity to meet with you personally. Thank you again for visiting our “Island Paradise” and we look forward to welcoming you back to our private island resort Kia Manuia, Jason Napa Resort Manager

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Preis/Leistung stimmt nicht. Viel verschenktes Potential. Teilweise etwas lieblos
Aufenthalt von 5 Nächten im September 2019
Antwort von Jason am 18. Sept. 2019
Kia Orana, Thank you for taking the time to post a review of your recent stay with us. The resort has a Duty Manager available from 7am-10pm who would have been more than happy to address any concerns during your stay, and I would have also welcomed the opportunity to meet with you personally. Please feel free to contact me directly if you wish to share more detailed feedback. Thank you again for visiting our “Island Paradise” Kia Manuia, Jason Napa Resort Manager

6/10 – Okay

Annette

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Uraltes Hotel.. schöne Umgebung
Sehr in die Jahre gekommenes Hotel. Masslos überteuert. Essen mittelmässig.
Aufenthalt von 4 Nächten im Juni 2019
Antwort von Greg am 29. Juni 2019
Kia Orana, Vielen Dank für Ihre Bewertung Das Resort verfügt über einen Duty Manager, der von 7.00 bis 22.00 Uhr für Sie da ist und sich gerne um Ihre Anliegen kümmert. Ich hätte es auch begrüßt, Sie persönlich kennenzulernen. Bitte wenden Sie sich direkt an mich, wenn Sie detailliertere Rückmeldungen erhalten möchten. Mit freundlichen Grüßen, Greg Long Resort Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I very much enjoyed the stay. It is an Island Styled Reaort which really lets you take in the spirit of the islands while enjoying comfort. Staff is very nice and helpful from airport pick-up to drop-off I always felt to be very well looked after! Only thing that really needs to improve is the food, especially dinner.
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von mp am 8. Jan. 2019
Kia Orana, Thank you for your review on your recent stay at Aitutaki Lagoon Private Island Resort. I am delighted you enjoyed your stay at our adults on private island resort and the staff contributed to a wonderful time. I am pleased you felt very well looked after during your stay and you found a fantastic balance between the spirit of the islands and resort comfort. Chef has recently introduced a new daily changing dinner menu incorporating international favourites as well as a wider variety of local ingredients. This has been well received by our guests and we look forward to your comments on our new menu on your return to our “Island Paradise”. Kia Manuia, Mark, Sue and the Team

10/10 – Hervorragend

Carolin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im November 2018
Antwort von MarkP am 12. Nov. 2018
Kia Orana Carolin, Thank you for your review on your recent stay at Aitutaki Lagoon Private Island Resort. I am delighted that the resort and its wonderful facilities met all your expectations. Thank you again for staying at our adults only private Island resort and we look forward to welcoming you back to our “Island Paradise”. Kia Manuia, Mark, Sue and the Team

6/10 – Okay

Roman, Wil

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Das war sicher einmal eine SUPER Anlage
Die Lage des Hotels ist SUPER, aber man sieht, dass nicht mehr in die Anlage investiert wird und so ist einiges am verfallen. Ein Beispiel dafür ist das Gym, das aussieht, als hätte hier seit 30 Jahren keiner mehr aufgeräumt.
Aufenthalt von 6 Nächten im Oktober 2018
Antwort von MarkP am 26. Okt. 2018
Kia Orana, Vielen Dank für Ihre Bewertung zu Ihrem letzten Aufenthalt im Aitutaki Lagoon Private Island Resort. Ich freue mich, dass Sie unsere atemberaubende Location SUPER gefunden haben. Alle unsere Bungalows bieten einen herrlichen Blick auf das kristallklare Wasser unserer wunderschönen Lagune und alle verfügen über eine einzigartige polynesische Außendusche. Ich habe unseren Instandhaltungsleiter und die Hausmeisterin jeden Gegenstand im Fitnessstudio durchgehen lassen und persönlich das Fitnessstudio kontrolliert und kann bestätigen, dass alles in Ordnung ist. Wir haben einen diensthabenden Manager, der täglich von 7.00 Uhr bis 21.00 Uhr zur Verfügung steht, und wäre mehr als glücklich gewesen, Ihre Bedenken zu äußern, und in ähnlicher Weise wäre ich glücklich gewesen, Sie zu treffen, wenn Sie mich über Ihre Bedenken informieren würden. Wenn Sie weitere Bedenken haben, die Sie gerne an mich richten würden, wenden Sie sich bitte direkt an mich. Kia Manuia, Mark, Sue und das Team

10/10 – Hervorragend

u+w, niederösterreich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Bungalow am strand
Persönlicher Empfang des managerpaares. Man hat das Gefühl sie tun alles sodass sich die Gäste Wohlfühlen. Es gibt gratis Fahrräder um die Nähe des Hotels zu erkunden oder in der weitläufenden hotelanlage die div. Strände anzufahren. Sehr freundliches und herzliches Personal. Wir würden wiederkommen Ps : die Fahrräder brauchen ein service
Aufenthalt von 4 Nächten im September 2018
Antwort von MarkP am 3. Okt. 2018
Kia Orana, Vielen Dank für Ihre Bewertung Ihres letzten Besuchs im Aitutaki Lagoon Private Island Resort. Ich freue mich, dass Sie Ihren Bungalow am Strand mit dem herrlichen Blick auf die unberührten Gewässer unserer atemberaubenden Lagune genossen haben. Alle unsere Bungalows bieten die gleiche magische Aussicht und sind nur einen kurzen Spaziergang zum Wasserrand. Es ist ein Vergnügen, ein Resort in solch einer wunderschönen Lage zu führen und viele Menschen aus verschiedenen Teilen der Welt zu treffen, die aus dem einzigen Grund gekommen sind, unsere besondere Lagune zu bewundern. Ich freue mich, dass Sie meine Mitarbeiter warm und freundlich gefunden haben und es Ihnen gefallen hat, die Insel mit unseren kostenlosen Fahrrädern zu erkunden. Viele Gäste nehmen die Schnorchelausrüstung mit auf ihre Inselrundfahrt und machen oft Halt an den vielen wundervollen Orten und erkunden die tropischen Gewässer. Nochmals vielen Dank für Ihre Bewertung und wir freuen uns darauf, Sie wieder in unserem privaten Inselresort für Erwachsene willkommen zu heißen. Kia Manuia, Mark, Sue und das Team

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft und Komfort des Zimmers
Schöne Lagune mit ortstypisch gestaltetem Hotel
Abholung vom Flughafen pünktlich, schöne Lage mit angenehmen Hütten in gepflegtem Zustand, etwas Warmes zum Frühstück würde gut zu dem Gebotenen passen
Aufenthalt von 5 Nächten im Februar 2018
Antwort von The Team, Aitutaki Lagoon Private Island Resort am 11. März 2018
Kia Orana Anonymous, Thankyou for your review of your stay at the Aitutaki Lagoon Private Island Resort. We are continually improving our amenities and facilities to ensure that all our valued guests enjoy their stay on your private tropical island and experience the Polynesian magic. Our staff are always at their happiest when assisting our guests enjoy their stay with us. We all look forward to your return when you can again get to experience that touch of Pacific Island magic. All the best for 2018. Kia Manuia The Team, Aiitutaki Lagoon Private Island Resort

8/10 – Gut

sandro

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel besticht durch seine Lage
Das Hotel liegt direkt an der Innenseite auf einer separaten kleinen Insel in der Lagune. Das Meer ist traumhaft schön. Die angegebenen 5 Sterne sind sicher nur Landeskategorie. Wer ein 5 Sterne Hotel von Europa oder Asien kennt, erwartet zu diesem Preis sicher mehr. Wären Public-Holidaytagen wird zusätzlich ein Aufschlag von 15 Prozent auf alles erhoben.
Antwort von General Manager am 25. Feb. 2017
Kia Orana Sandro, Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Das Resort ist perfekt positioniert und hat die beste Aussicht auf irgendwelche der Resorts auf der Lagune. An Feiertagen gibt es einen Zuschlag auf Essen und Trinken und es ist die Norm für andere Resorts in Aitutaki. Wir sind stolz auf unseren wunderschönen Ferienort auf der eigenen privaten Insel und begrüßen die Gelegenheit, die Wärme und Freundlichkeit mit Besuchern aus der ganzen Welt zu teilen. Herzliche Grüße, Mark, Sue und das Team

6/10 – Okay

Dieter, Münster

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Ein tolles Resort, wenn das Personal nicht wäre..
Eine traumhafte Lage an der Lagune, die deluxe Bungalows stehen direkt am Strand. Leider war das Personal nicht nur inkompetent, sondern auch schlicht lustlos. Dies hat die Stimmung (und die Bewertung) entscheidend gedrückt

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing location- you can paddle right from your beach bungalow to neighboring motus. All kinds of additional charges should be included, but that does not deter from the fact that this is THE place to be on Aitutaki.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schöne Unterkunft im Paradies
Aitutaki ist eine paradiesische Insel. Das Hotel hat alles, was man in einer solchen Umgebung braucht. Insgesamt super, aber man muss wissen, dass man am anderen Ende der Welt ist und nicht in New York City.z.B. WLAN auf der ganzen Insel dial-up lahm.

10/10 – Hervorragend

René

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Wunderschöne Anlage - Wiederkommen garantiert!
Wir hatten phantastische Tage an einem phantastischen Ort; man kommt sich vor wie im Paradies! Die Leute sind da auffallend freundlich und hilfsbereit! Wir werden sicherlich noch einmal die Reise machen! 100% Weiterempfehlung!

10/10 – Hervorragend

Trixi, Bremen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

4/10 – Schlecht

Alex, Hamburg

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Tolle Lage, schlechter Service, viel zu teuer!
Das Hotel ist fantastisch gelegen, die kleine Insel ist traumhaft und schnorcheln kann man auch direkt aus den Bungalows heraus. Da wir in mehreren Hotels auf Aitutaki waren, können wir das Hotel direkt vergleichen. Die Zimmer waren zwar sehr schön und sauber - aber leider deutlich kleiner als vergleichbare Bungalows in anderen Hotels. Enttäuschend ist das Preis-/Leistungsverhältnis. Dafür, dass dieses Hotel deutlich teurer ist, als vergleichbare ist der Service leider deutlich schlechter. Man hat wirklich das Gefühl durchgängig ausgenommen zu werden (Hoteltransfer sind 1,5Km - Preis 55NZD pro Person, bei anderen Hotels inklusive, die deutlich weiter weg liegen, etc.). Die Rezeption war auch nur bedingt freundlich. Das Essen war gut, aber für den hohen Preis auch nicht besser als günstigere Essen in anderen Hotels. Abschließend lässt sich sagen, geniale Lage, schönes Hotel aber leider viel zu teuer. Preis-Leistungsverhältnis stimmt eindeutig nicht!

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The facility was superb. The overwater bungalow was outstanding. The staff were incredible and helpful
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Raewyn

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are all friendly and welcoming. Great for those wanting a quiet space to relax in a chair or hammock, or snorkel, swim or kayak. Then there is a range of optional activities
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Jason am 22. Mai 2024
Kia Orana, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Aitutaki Lagoon Private Island Resort. It’s fantastic to know that our friendly and welcoming staff made your experience special.We’re delighted that you appreciated the serene environment and the variety of activities available, from relaxing in a chair or hammock to snorkelling, swimming, and kayaking. Your kind words encourage us to continue providing exceptional experiences for all our guests.We look forward to welcoming you back for another tranquil and memorable getaway.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

Delphine, mililani

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place is so beautiful gorgeous view beach lagoon just loved it all
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jason am 20. Mai 2024
Kia Orana, Thank you so much for your wonderful review and 5-star rating! We are delighted to hear that you enjoyed the breathtaking views, stunning beach, and serene lagoon at Aitutaki Lagoon Private Island Resort. Your kind words inspire our team to continue delivering exceptional experiences to our guests.We look forward to welcoming you back for another memorable stay in the future.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

*

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super cool
Aufenthalt von 2 Nächten im April 2024
Antwort von Jason am 13. Mai 2024
Kia Orana, Thank you very much for your outstanding 5-star review of Aitutaki Lagoon Private Island Resort! We are thrilled to hear that you had an excellent experience with us from start to finish.We greatly value your feedback and are delighted that you found your stay "super cool." Creating unforgettable and enjoyable experiences for our guests is our top priority, and we are pleased that we could contribute to your enjoyment.We look forward to welcoming you back for another fantastic visit to our resort.Kia Manuia, Greg Long, General Manager.

8/10 – Gut

jacqueline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jason am 10. Mai 2024
Kia Orana, Thank you for choosing to stay at Aitutaki Lagoon Private Island Resort. We're thrilled that you had an enjoyable experience overall during your visit.Your positive rating means a lot to us. We look forward to welcoming you back for another wonderful experience at our resort.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

Turake

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Great visit! Highly recommend
Aufenthalt von 2 Nächten im April 2024
Antwort von Jason am 6. Mai 2024
Kia Orana, Thank you for sharing your positive experience at Aitutaki Lagoon Private Island Resort! We are delighted to hear that you had a great visit and appreciate your recommendation. Our team strives to provide exceptional service and unforgettable experiences for all our guests. We look forward to welcoming you back for another fantastic stay in the future. Kia Manuia, Greg Long, General Manager

10/10 – Hervorragend

Karin, Novato

Aufenthalt von 2 Nächten im April 2024
Antwort von Jason am 21. Mai 2024
Kia Orana, We're absolutely thrilled to hear that you had such a fantastic stay at Aitutaki Lagoon Private Island Resort. Ensuring our guests have an unforgettable experience is our top priority, and knowing that we succeeded during your visit brings us great joy.Your kind words truly mean the world to us, and we're deeply grateful for your appreciation of our resort and the hard work of our team. It was our pleasure to host you, and we eagerly anticipate the opportunity to welcome you back to our paradise soon for another unforgettable getaway.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

Karin, Novato

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just got back from a wonderful 6 night stay!! We just loved it all. Just great to get away from it all. The staff is wonderful. Always smiling and helpful! We are already planning a return trip!! We stayed in an over ware bungalow and a premium beach front. Honestly I think we liked the premium beachfront better. I also don’t think there is a bad bungalow on the property. A nice massage with Mere. Beautiful views everywhere you are!
Aufenthalt von 5 Nächten im April 2024
Antwort von Jason am 1. Mai 2024
Kia Orana, Thank you for sharing your experience with us following your recent stay at Aitutaki Lagoon Private Island Resort. We are delighted to hear that you had a wonderful 6-night getaway and thoroughly enjoyed your time with us.It is heartening to know that our staff left a positive impression on you with their warm hospitality and helpful demeanour. We strive to create a welcoming and relaxing environment for all our guests, and we are thrilled that you found this to be the case.We appreciate your feedback regarding our bungalows. We will pass along your kind words to Mere from SpaPolynesia for the excellent massage experience. The beautiful views surrounding our resort truly enhance the overall experience, and we are delighted that you were able to take in these picturesque sights.Thank you once again for choosing Aitutaki Lagoon Private Island Resort. We look forward to welcoming you back for another memorable stay in the future.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

Debbie

Aufenthalt von 3 Nächten im April 2024
Antwort von Jason am 12. Mai 2024
Kia Orana, Thank you for selecting Aitutaki Lagoon Private Island Resort for your stay. We are delighted that your experience with us was excellent from start to finish.Your outstanding 5-star rating is truly appreciated by our team. We eagerly anticipate the pleasure of hosting you again for another unforgettable visit to our resort.Kia Manuia.Greg Long, General Manager.

10/10 – Hervorragend

Narelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really is heaven on earth. Most stunning place l have been too. Everyone is so friendly and welcoming. My partner and l had the most relaxing and enjoyable holiday. Resort staff are such beautiful people and nothing is ever a bother. Hopefully l am lucky enough to be able to go back one day.
Aufenthalt von 8 Nächten im März 2024
Antwort von Jason am 22. Apr. 2024
Kia Orana, Thank you for sharing your incredible experience at Aitutaki Lagoon Private Island Resort. We are thrilled to hear that your time with us was nothing short of heavenly and that our resort left such a lasting impression on you.Our team takes great pride in providing exceptional service and ensuring that every guest feels welcomed and cared for throughout their stay. It's truly heartwarming to know that you found our staff to be beautiful people who went above and beyond to make your holiday relaxing and enjoyable.We wholeheartedly share your hope that you'll have the opportunity to visit us again in the future. Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

Steve Duong, ALLSTON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The view of the lagoon so wonderful. I love it so much. It was really long flight but we would like to come back again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jason am 14. Apr. 2024
Kia Orana, Thank you very much for sharing your experience with us. We are delighted to hear that you thoroughly enjoyed the breathtaking view of the lagoon during your stay at Aitutaki Lagoon Private Island Resort. Your appreciation of our serene surroundings means a lot to us.We understand that the journey to our resort may have been lengthy, and we truly appreciate your willingness to return despite this. Rest assured, we are committed to ensuring that each visit is worth the travel time, offering you an unforgettable experience each time you choose to stay with us.We look forward to welcoming you back to our piece of paradise soon. Kia Manuia, Greg Long, General Manager.

6/10 – Okay

Viola

Mit dem Partner gereist
Gut: Zustand der Unterkunft
The view was stunning but our bedsheet had not been changed for 4 days. WiFi is not for free.
Aufenthalt von 4 Nächten im März 2024
Antwort von Jason am 22. März 2024
Kia Orana, Thank you for taking the time to share your feedback regarding your recent stay at Aitutaki Lagoon Private Island Resort. We truly appreciate your perspective as it allows us to continually improve our services.We are delighted to hear that you found the view from our resort stunning. Providing our guests with a picturesque and serene environment is one of our top priorities, and we're thrilled that we were able to meet your expectations in this regard.However, we are deeply concerned to learn about the issue you encountered with the cleanliness of your bedsheets. Please accept our sincere apologies for any inconvenience this may have caused during your stay. Rest assured; we have addressed this matter with our housekeeping team to ensure that such oversights do not occur in the future. Maintaining a high standard of cleanliness and comfort for our guests is paramount to us.Regarding the Wi-Fi service, we understand that connectivity is essential for many of our guests, and we apologize if our current policy did not meet your expectations. Aitutaki is a small tropical island in the middle of the vast South Pacific Ocean with a small population and only one telecommunications company, Wi-Fi is considerably more expensive than in a large metropolitan country with a competitive telecommunications market. However, we do price match the local monopoly telecommunications company and have the best Wi-Fi service that is currently available in the Cook Islands. Wi-fi rates are: 05.00Gb – 10 Days – NZ20.00, 07.50Gb – 14 Days – NZ30.00, and 13.00Gb – 20 Days – NZ50.00.We continuously review our amenities and services to ensure they align with the evolving needs of our guests, and your feedback will be taken into consideration as we strive to enhance our offerings.Once again, we appreciate your valuable feedback and hope to have the opportunity to welcome you back to Aitutaki Lagoon Private Island Resort in the future.Kia Manuia, Greg Long, General Manager.

8/10 – Gut

Lei

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The view of the property is amazing
Aufenthalt von 2 Nächten im März 2024
Antwort von Jason am 17. März 2024
Kia Orana, Thank you for taking the time to share your feedback regarding your recent stay at Aitutaki Lagoon Private Island Resort. We are delighted to hear that you found the view of the property to be amazing. The breathtaking views of our island paradise are indeed one of the many highlights that we strive to provide to our guests.Once again, we appreciate your feedback and look forward to welcoming you back for another memorable stay in the future.Kia Manuia, Greg Long, General Manager.

4/10 – Schlecht

Steve

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Beautiful location, great amenities. However the service at the restaurant/bar was horrible. At times, we were the only couple in the area, yet we had to wait long times, even had to go up to the bar to get a drink or order food. Seemed like staff were not interested in serving, yet only one or two couples present. Also it was my wife's 60th bday dinner, and the meal was ruined, could not eat, yet was still expected to pay for it.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jason am 25. Feb. 2024
Kia Orana, Thank you for sharing your feedback regarding your recent stay at Aitutaki Lagoon Private Island Resort. We are pleased to hear that you enjoyed the beautiful location and found our amenities satisfactory.We apologize for the disappointing experience you encountered, particularly during your wife's 60th birthday dinner. Your comments have been shared with our team, and we are taking immediate steps to address the issues you have raised to ensure that similar incidents do not occur in the future. Providing exceptional service and creating memorable experiences for our guests is of utmost importance to us, and we regret that we fell short of delivering this during your stay.We genuinely value your patronage and hope that you will consider giving us another opportunity to serve you better in the future. Should you wish to discuss your experience further or require any assistance, please do not hesitate to reach out to us directly.Thank you once again for bringing these matters to our attention. We appreciate your feedback and the opportunity to improve.Kia Manuia,Greg Long, General Manager

10/10 – Hervorragend

James

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jason am 29. Jan. 2024
Kia Orana, We extend our sincere gratitude for selecting Aitutaki Lagoon Private Island Resort for your recent stay. Delighted to learn of your perfect rating, we appreciate your positive feedback. Anticipating the pleasure of hosting you again for another outstanding experience.Kia Manuia, Greg Long, General Manager

10/10 – Hervorragend

Samantha

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jason am 18. Jan. 2024
Kia Orana, Thank you for choosing Aitutaki Lagoon Private Island Resort for your stay. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay in the future.Kia Manuia, Greg Long, General Manager

10/10 – Hervorragend

Deividas, Santa Monica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place on a private island. Super nice beaches and great staff.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Jason am 13. Jan. 2024
Kia Orana, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at Aitutaki Lagoon Private Island Resort. Our team takes great pride in providing excellent service, and we are delighted to know that our staff contributed to making your experience memorable.It's wonderful to hear that you appreciated the beauty of our private island and enjoyed the pristine beaches. We strive to create a serene and enjoyable environment for our guests, and your feedback reinforces our commitment to providing a top-notch experience.We truly appreciate your kind words, and it was our pleasure to host you, and we look forward to welcoming you back for another unforgettable stay in the future.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

Wonsik Yi, Apple Valley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 10 Nächten im Dezember 2023
Antwort von Jason am 13. Jan. 2024
Kia Orana, Thank you for choosing Aitutaki Lagoon Private Island Resort for your stay. We are delighted to hear that you had a wonderful experience with us! It was our pleasure to host you, and we look forward to welcoming you back for another unforgettable stay.Kia Manuia, Greg Long, General Manager.

8/10 – Gut

Torben

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jason am 8. Jan. 2024
Kia Orana, Thank you so much for taking the time to share and for choosing Aitutaki Lagoon Private Island Resort for your recent stay. We are delighted to hear that you had an enjoyable experience overall, reflected in your generous 4/5 rating.Once again, thank you for choosing our resort, and we hope to have the pleasure of hosting you again for an even more exceptional stay.Kia Manuia, Greg Long, General Manager

10/10 – Hervorragend

Sapana, Auckland

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Jason am 18. Jan. 2024
Kia Orana, Thank you for choosing Aitutaki Lagoon Private Island Resort for your stay. We are delighted to hear that you had a wonderful stay with us! It was our pleasure to host you, and we look forward to welcoming you back soon. Kia Manuia, Greg Long, General Manager

10/10 – Hervorragend

Vladimir

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Jason am 21. Dez. 2023
Kia Orana, Thank you for taking the time to share your feedback and for choosing Aitutaki Lagoon Private Island for your stay. We appreciate your rating and are delighted to hear that you had a positive experience.We hope to welcome you back to our island paradise in the future for another memorable stay.Kia Manuia, Greg Long, General Manager.

8/10 – Gut

YVES

Mit der Familie gereist
Gut: Personal & Service
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Jason am 18. Dez. 2023
Kia Orana, Thank you for taking the time to share your feedback and for choosing Aitutaki Lagoon Private Island for your stay. We appreciate your rating and are delighted to hear that you had a positive experience.We hope to welcome you back to our island paradise in the future for another memorable stay.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
We Loved this Resort! The Location Can NOT BE BEAT!!
Aufenthalt von 7 Nächten im November 2023
Antwort von Jason am 3. Dez. 2023
Kia Orana, Thank you so much for taking the time to share your glowing review of Aitutaki Lagoon Private Island Resort! We are thrilled to hear that you loved your stay, and that the location exceeded your expectations.We couldn't agree more – our resort is indeed situated in a breathtaking location, and we're delighted that you found it unbeatable. Aitutaki is truly a paradise, and we're privileged to be able to offer our guests such a stunning backdrop for their vacations.Our team works hard to create a memorable experience for each guest, and it's heartening to know that we succeeded in making your stay special. We hope that your time with us has left you with wonderful memories, and we look forward to welcoming you back for another unforgettable experience in the future. Once again, thank you for choosing Aitutaki Lagoon Private Island Resort, and we appreciate your kind words.Kia Manuia, Greg Long, General Manager.

8/10 – Gut

Anthony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Looks Wonderful
Looks Wonderful Soo Far with a Friendly Staff.. The water is not good to drink but they are working on it… giving completely to drink which is good.. internet service you would think would be part of the day rate with the Villa but o well.. it’s not a breaker.
Aufenthalt von 1 Nacht im November 2023
Antwort von Jason am 22. Nov. 2023
Kia Orana, Thank you for taking the time to share your feedback with us. We're delighted to hear that you are enjoying your stay at Aitutaki Lagoon Private Island Resort and that our friendly staff has contributed to a wonderful experience so far.We appreciate your understanding regarding the water situation. Ensuring our guests have access to safe and clean drinking water is a top priority, and we're actively working on improving this aspect to provide a more seamless experience for our guests.We also appreciate your comments regarding the internet service. While we strive to offer comprehensive amenities with our villas, we understand that expectations may vary. Please know that we take your feedback seriously, and we will certainly consider it as we continue to enhance our offerings.Your satisfaction is important to us, and we hope the remaining part of your stay is just as enjoyable. Thank you for choosing Aitutaki Lagoon Private Island Resort, and we look forward to making the rest of your stay memorable.Kia Manuia, Greg Long, General Manager

10/10 – Hervorragend

Dwight, Gulfport

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Emily from the front desk and Wise ( waiter ) by far exceeded my expectations . Always lending a hand with great smiles . Can do improvements in the choices of your Continental breakfast and meal menus . Otherwise , we had a lovely time in your resort and your location is the best of all the resorts
Aufenthalt von 4 Nächten im November 2023
Antwort von Jason am 7. Nov. 2023
Kia Orana, Thank you for taking the time to share your feedback about your recent stay at Aitutaki Lagoon Private Island Resort. We truly appreciate your kind words and are delighted to hear that Emily from the front desk and Wise, from the restaurant, exceeded your expectations during your stay. Their dedication to providing exceptional service is something we take great pride in.We also appreciate your constructive feedback regarding our Continental breakfast and meal menus. We understand the importance of offering a diverse and appealing selection to cater to the preferences of all our guests. Your comments have been noted, and we will certainly take them into consideration as we continuously strive to enhance our dining options.It's wonderful to hear that you had a lovely time at our resort and that our location met your expectations. Aitutaki Lagoon is indeed a breathtaking and unique destination, and we're thrilled to have had the opportunity to host you here.Once again, thank you for choosing to stay with us and for your valuable feedback. We hope to have the pleasure of welcoming you back to our resort in the future, and we will make every effort to ensure your next visit is even more memorable.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

Kim Te

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place was amazing can't recommend it enough, service 👍great snorkelling under the Overwater villas, absolutely stunning views, each unit has bikes out the front water shoes, snorkels in room, nothing is a problem
Aufenthalt von 2 Nächten im November 2023
Antwort von Jason am 5. Nov. 2023
Kia Orana, Thank you for taking the time to share your wonderful feedback about your recent stay at Aitutaki Lagoon Private Island Resort. We are delighted to hear that you had an amazing experience and that you highly recommend our resort.It is truly heartwarming to read your positive comments about our service, which we take great pride in. Our dedicated team works hard to ensure that each guest has a memorable and enjoyable stay, and we are pleased to know that we exceeded your expectations.The snorkelling opportunities beneath our Overwater Bungalows are indeed spectacular, and we're thrilled that you enjoyed exploring the underwater world. The stunning views of Aitutaki's pristine lagoon and its surroundings are a hallmark of our resort, and we're delighted that you found them breathtaking.We also appreciate your mention of the amenities provided in our bungalows, including the bicycles, reef shoes, and snorkelling gear. We aim to provide our guests with everything they need for a comfortable and enjoyable stay.Your kind words are truly motivating for our team, and we are grateful for your recommendation. We look forward to welcoming you back in the future and providing you with another exceptional experience. Thank you for choosing Aitutaki Lagoon Private Island Resort.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

John

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Jason am 29. Okt. 2023
Kia Orana, Thank you for taking the time to share your glowing review rating of Aitutaki Lagoon Private Island Resort. Thank you again for choosing our resort, and we look forward to hosting you on your next visit.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Jason am 12. Okt. 2023
Kia Orana, Thank you for taking the time to share your feedback following your recent stay at Aitutaki Lagoon Private Island Resort. We are delighted to hear that you enjoyed the privacy of our beautiful location and that our staff made a positive impression by taking the time to know your name. Our team strives to provide a personalized and welcoming experience for all our guests.We appreciate your constructive feedback regarding the abundance of fish around the lagoon. We understand the importance of a vibrant marine environment in enhancing the overall experience. Rest assured, we take such comments seriously, and we will review and consider ways to enhance the marine life experience for our guests.We value your insights, as they help us continuously improve our services and offerings. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another memorable stay.Thank you once again for choosing Aitutaki Lagoon Private Island Resort.Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

Ellen

Aufenthalt von 6 Nächten im September 2023
Antwort von Jason am 6. Okt. 2023
Kia Orana, Thank you so much for taking the time to share your fantastic rating of your recent stay at Aitutaki Lagoon Private Island Resort. We are absolutely thrilled to hear that you had such a wonderful experience with us. It warms our hearts to know that your experience with us left a positive impression. Our team works tirelessly to create a haven of beauty and tranquillity, and it's immensely rewarding to learn that we succeeded in making your stay memorable.Once again, thank you for choosing Aitutaki Lagoon Private Island Resort, and we hope to have the pleasure of welcoming you back for another beautiful escape in the future.Kia Manuia, Greg Long, General Manager

10/10 – Hervorragend

barbara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful
Aufenthalt von 2 Nächten im September 2023
Antwort von Jason am 3. Okt. 2023
Kia Orana, We sincerely appreciate you taking the time to share your thoughts on your recent stay at Aitutaki Lagoon Private Island Resort. It brings us great joy to learn that you found your experience to be "beautiful." Your positive feedback is both motivating and rewarding for our team, as we strive to create unforgettable moments for our guests.At Aitutaki Lagoon Private Island Resort, we provide a seamless blend of luxury, comfort, and natural beauty, and it is heartening to know that we have succeeded in delivering an experience that resonated with you.Once again, thank you for choosing Aitutaki Lagoon Private Island Resort for your stay. It was our pleasure to have you as our guest, and we look forward to the opportunity of welcoming you back for another "beautiful" experience in the future.Kia Manuia, Greg Long, General Manager

10/10 – Hervorragend

Bradley, Prescott Valley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just returned from one of our favorite places in the world, Aitutaki! This was our second time staying at ALR, and it was amazing yet again! The staff at ALR are fantastic and so helpful! A big shoutout to Tish, Sarah, Rena, Wise, Mere, (to name just a few) were all so great to us and helped us with every need during our stay! The resort is very well maintained and the views from the rooms are stunning! Great food, drinks, and lots of activities. Thank you all so much for a great stay and we will definitely be back!!
Aufenthalt von 5 Nächten im August 2023
Antwort von Jason am 1. Sept. 2023
Kia Orana, Thank you for taking the time to share your wonderful feedback following your recent stay at Aitutaki Lagoon Private Island Resort. We are truly delighted to hear that you had such a fantastic experience during your second visit to our beautiful resort.It is immensely gratifying to know that our dedicated team members, including Tish, Sarah, Rena, Wise, Mere, and many others, contributed to making your stay memorable. We take great pride in our staff's commitment to providing exceptional service, and your kind words will serve as a source of motivation for them.We are pleased to hear that you found our resort well-maintained and enjoyed the stunning views from your room. At Aitutaki Lagoon Private Island Resort, we strive to create an environment where guests can relax and immerse themselves in the breathtaking natural beauty of Aitutaki.Your compliments on our culinary offerings, beverages, and the variety of activities available are greatly appreciated. We are continuously working to provide an array of experiences that cater to the diverse interests of our guests.Thank you once again for choosing Aitutaki Lagoon Private Island Resort for your getaway, and for your loyalty as a returning guest. Kia Manuia, Greg Long, General Manager.

8/10 – Gut

Natalie

Aufenthalt von 2 Nächten im August 2023
Antwort von Jason am 27. Aug. 2023
Kia Orana, Thank you for taking the time to share your feedback on your recent stay at Aitutaki Lagoon Private Island Resort. We greatly appreciate your input and are pleased to hear that your overall experience was positive.Once again, we thank you for choosing Aitutaki Lagoon Private Island Resort for your stay. Kia Manuia, Greg Long, General Manager.

10/10 – Hervorragend

Graham

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing Resort
Aufenthalt von 6 Nächten im August 2023
Antwort von Jason am 21. Aug. 2023
Kia Orana, Thank you very much for sharing your feedback about your recent experience at Aitutaki Lagoon Private Island Resort. We sincerely appreciate your kind words and are delighted to hear that you had a wonderful time. Once again, we extend our gratitude for your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another memorable stay.Kia Manuia, Greg Long, General Manager