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Bewertungen von Crystal Inn

3 out of 5
Crystal Inn
785 Fatehbad Road, Behind TDI Mall, Taj Nagari, Phase 1, Agra, Uttar Pradesh

Bewertungen

6,6
13 von insgesamt 84 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
27 von insgesamt 84 Gästebewertungen haben eine Bewertung von 8 - Gut" "
23 von insgesamt 84 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 84 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 84 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

7,0/10

Personal & Service

10/10

Ausstattung

6,4/10

Zustand der Unterkunft

10/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Narendra

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2023

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dirty
The hotel gave us the incorrect room. Finally, when we received another room with seperate beds, it was extremely dirty and cold. There was visible dirt on the doors and walls. Also it smelt like a dog had been sleeping in the room. The phone was sticky. The bed uncomfortable. The staff were not very helpful until we got angry with them for making us wait 30 mins to answer 1 question. Also, the ad on hotels.com is incorrect. It is not close to the Taj Mahal at all. It’s about 30-40 mins walk away - not 1 min. I would not recommend anyone stay here.
Aufenthalt von 2 Nächten im Januar 2019

6/10 – Okay

non, 日本

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
従業員の方は笑顔も素敵でとても対応はよかったです。 部屋は一見綺麗なのですが、、、 お湯はあまり期待しないほうが良いです。 そして、部屋の湿気が気になります。 全体的に湿った感じで、持っていたカメラのレンズは曇っていました。
Aufenthalt von 1 Nacht im August 2018
Antwort von Farukh Khan am 19. Sept. 2018
Dear Valued Guest, It was indeed a pleasure to have you stay with us. We thank you for posting your positive review of Crystal Inn, Agra. We are glad that you enjoyed a comfortable stay. Me and my team look forward to your next visit at our hotel. Best Regards Hotel Crystal Inn Agra

2/10 – Ungenügend

Raymon

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
typical backpacker hovel and overpriced.
this is the worst hotel i have stayed in and i have stayed in many. it is dirty, poorly finished, the staff lie and the description of the rooms on hotels.com are lies. if you have to stay here don't bother going to India, you can't afford to be there and you won't enjoy it. pay just a little more and you will enjoy your trip and the Taj Mahal.. the only good thing tbere was the food and the restaurant staff, they deserve better support.
Aufenthalt von 3 Nächten im November 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

6/10 – Okay

SHASHANK

Gut: Sauberkeit
not so good..average..
not so good..very costly food..no complimentary breakfast..wi-fi doesnot work.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Check in was fast and easy.staff was very helpful.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I have stayed at this hotel for 2 nights. Hotel Location is good, room was clean with basic stuff. Overall my experience is good...

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
DISGUSTING HOTEL
Very bad hotel. Never stay here. Seriously this hotel smells really bad. You feel like vomiting with the smell. Its a very low budget hotel one of OYO ROOMS.

8/10 – Gut

Julie, Denmark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good value for the money
The hotel is clean and nice. It is far from the city, which is fine for us cause we like to walk, but if you need to do sightseeing, you should expect a 20 minutes walk to and from the areas that are interesting in Agra. We walked also to Agra Fort, which is a long, but very lovely walk.

10/10 – Hervorragend

sandeep, Mumbai

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable/affordable hotel near Taj Mahal
Pros: close to Taj Mahal; hot water available for showering; nice bellboys and staff; new hotel and facilities; elevator Cons: no shower curtain so water flies everywhere in the bathroom as you shower (seems to be the norm in India)

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
bad hotel
worst hotel experience in india. even with pre-payment, they just deleted the reservation. although luckily there was few rooms left, so i just took it. bad experience

8/10 – Gut

Venkataraman, New Delhi

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel to stay
Generally our stay was pleasant. Rooms were small but clean. Air conditioning was very effective. Wi-Fi was effective. Buffet Breakfast service was good. Overall recommended for stay.

8/10 – Gut

Raj, TN

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
hotel is too old, and not for family with kids
for the price paid not a good option ac was working, but cigarette smoking was leaking into ac vent. staff was friendly. no hot wate

8/10 – Gut

Nat, Chicago, IL

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great location. On south gate side of Taj Mahal
This hotel was in a great location for visiting the Taj Mahal and the facilities were in good condition. The only downside was the friendliness of some of the staff. All in all, not a bad place to stay, and a great price.

6/10 – Okay

Sunit, India

Verbesserungswürdig: Zustand der Unterkunft
Averagly hotel, may not opt for it again
Pros - Near to Taj Mahal and food joints and Sadar baza, Complimentary wifi and breakfast was good. Cons - Interior of room is very old,need renovation. The front of hotel is very dirty with open gutters. Service is inconsistent and room utilities are replaced only after calling room service. Phone was not working so had to goto reception to ask for everything. Restaurant and mineral water is highly over charged n expensive, avoid.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great staff. A little out of the way though.
Great staff who go out of their way to help. Hotel's about 4 mins walk from main road but not much in the way of thins to do for tourist. Expec to take auto rickshaws.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Dirty and uncomfortable
Bathroom was dirty. Asked it to be cleaned. After 10mins my room smelt of industrial strength cleaning products and bleach. Could not open a window so the smell lingered. Staff were ok.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
not great value
Hot water needs to be called in. location is out of the way. So if you stay in Agra (which i would not recommend all together) besides seeing the Taj (preferably at sun rise) get something nicer.

4/10 – Schlecht

Rajkumar , Mumbai

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice location.
The hotel was okay. Untrained staff. They charged heavily for breakfast but the quality and service were very poor.

10/10 – Hervorragend

Scott, Texas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice hotel for the price
The hotel was clean. The staff was very friendly and accommodating. The room was clean with a nice floor plan. The Resturant food and staff were also very good. I highly recommend this hotel for the price. Located near the entrance to the Taj Mahol.

8/10 – Gut

KM, Mexico

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quiet location 2km from Taj Mahal
If you look for a quiet location in a good hotel 2 km from the East entrance to Taj Mahal, this is the place. Access along the Eastern road is an easy walk. New hotel provides good service and breakfast all for a reasonable price. Hot water and internet worked well.

8/10 – Gut

Rk Narula, New Delhi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A Very Good Budget Hotel !!
The Hotel was clean and nice. The room were of decent size. The Bath room were clean. The only thing I did not liked about the hotel was the food that served at Dinner time.( it was very BAD) though the breakfast was good.

4/10 – Schlecht

Paul, Brighton

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Disappointing
The wi-if wasn't working during our stay, our room had a broken window patched up with plastic, so was cold. There is no fruit juice with breakfast. The location is ok.

8/10 – Gut

Japanese, 千葉

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
よいホテルです
立地も悪くなく、観光にも便利だし、近くにマクドナルドもあるし、よいホテルです。 部屋も広いし、お湯もふんだんに出ます。 ホテルの屋上のレストランも悪くないです。 総合では、かなりいいです。

4/10 – Schlecht

jp traveler

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not that great of an experience
Review was good so I booked this hotel but bathroom was dirty. Hotel staff was not friendly.

8/10 – Gut

K Varun, Hyderabad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel
Booked this hotel for my parents, although the rooms were bit small overall experience at this hotel was good.

6/10 – Okay

Verifizierter Reisender

10/10 – Hervorragend

m, los angeles, ca

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location
this hotel is very close to the taj mahal, that's why we chose it. we were in 3 people, room was big enough for us and it seems to be a new hotel, quite modern for agra's standards. the roof top bar/restaurant could be better and more inviting...

4/10 – Schlecht

Yogi

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Hotel with Comfortable and Enjoyable Stay
Very Nice Hotel With Modern rooms and Restaurant , all the amenities in the room was New and Modern , food quality and service was excellent. Rooms were nice and clean , view of taj mahal from the Roof Top Restaurant was great excellent. Breakfast at Basement Restaurant was Very Enjoyable. Overall the stay was good and comfortable. We will definitely recommend this hotel to everybody.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful Hotel , Excellent Service & Food
We got warm welcome at Hotel Crystal In upon arrival , nice rooms , friendly staff , food quality & service is excellent. Friendly atmosphere like we are at Home. Roof Top Restaurant was Very Beautiful with view of Taj Mahal and Dinner at Roof Top was very nice experience. Cleaness & hygiene of rooms and all public areas was nice. Overall the stay was Very Comfortable and Enjoyable. We recommend this hotel to everyone.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Worth for the money.
It was clean enough to spent a night. Nothing to write home about. Staff was co-operative.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not worth it
The lobby looks nice... the rooms don't. Beds were not that comfortable, and they all needed repairs. I switched room 3 times: First room (1st floor) had broken phone, black mold across the wall, and no clothesline. Second room (2nd floor) had no wifi for the entire floor. Third room (3rd floor) I gave up; I had to screw the safe into the wall myself and the bathroom door was broken and glued together with sawdust (very noisy at night and let out the AC)!! Internet firewall blocked skype/internet calls so you had to use their R25/min long distance. For this quality of room I expected to pay about $30/night, maybe $35 max!!

4/10 – Schlecht

Michael

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kun til overnatning
Turist hotel der kun er ok til enkelt overnatning inden sightseeing. Kedelige, slidte værelser og rengøring kunne være bedre. Fin tagterasse og god mad i restauranten.

6/10 – Okay

Anders

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Helt okej hotell nära Taj Mahal
Bra frukostbuffé och trevlig personal. Myggor på rummet. Bra inredning som dock började bli ganska sliten.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Reasonable price and Kind Staff. Recommendable for budget travellers.

6/10 – Okay

maria dolores

el hotel está lejos de los principales monumentos,la limpieza mejorable, encontré cucarachas en la habitación e incluso en la mesa del bufet del desayuno y el restaukrante un poco caro

8/10 – Gut

Pitter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Prima doorreishotel om de hoek bij de Taj Mahal
Prima hotel op doorreis langs Agra. Taj Mahal op loopafstand. Goede service en faciliteiten bij latere checkout. Thanx for the use of te shower and room after late checkout. Great!

10/10 – Hervorragend

K Bailey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Handy for Taj Mahal.
Clean, modern hotel - and, by Indian standards, in a decent neighbourhood. The area is certainly safe as we walked around well after dark and felt perfectly relaxed. Whilst the hotel is 2km from the Taj Mahal, it is in fact only five minutes walk from the ticket office - and your Taj ticket includes a free transfer to the site as motor vehicles are not allowed within 2km of it, so this hotel is about as close as you can get. There's also a nice, modern shopping mall nearby with a few clean places to eat in.

4/10 – Schlecht

Chris

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Decent location, poor service
I had no trouble getting to the local sites from the hotel. There was also a mall nearby, though most of its stores were under construction or closed. The greatest problem I had was with the service. The first night at 9:30 pm I received a call from room service asking me to order dinner. I told them I already ate outside. The next that called again at 10:30 pm, waking me up and again asking me to order dinner. The restaurant accepts the last order at 10:45 so I do not understand why they were calling then. Someone rang the room bell later that night and I didn't answer and they tried to open the door but it was bolted. I think it was hotel staff because it sounded like they unlocked it. I had told the hotel I would be checking out at 4:30 in the morning so it was irritating that this was going on so late. I complained to the reception while I was checking out. The receptionist didn't appologize, but I am not sure he understood me well.

6/10 – Okay

Verifizierter Reisender

6/10 – Okay

Verifizierter Reisender

Go there only if you do not have a choice
Food was atrocious though they did not charge us when we brought this to their notice. However, being hungry or not having your hunger be satisfied is not a state of affairs that I would like others to experience.

6/10 – Okay

Verifizierter Reisender

Decent Stay, Good Food
Overall a new property. More cleanliness required. Location- Nice Food was good.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Lorena, Granada

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Jimmy, Eskilstuna

Gut: Sauberkeit und Komfort des Zimmers
Ok hotell 5 min från Taj Mahal. Bra restaurang på taket.

4/10 – Schlecht

Balaji, Hyderabad

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel crystal inn in Agra
The overall stay was average. The service of the staff is not upto the standard of a 3*** hotel. Very congested rooms and toilets. Cheap toilettries. A very average breakfast without much choice. No Value for money. Probably just recommended for 1 night stay.

8/10 – Gut

Minoti, Mumbai

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel Crystal Inn - close to Taj
A very good experience.... The hotel was clean and the staff was friendly..... The destination was close to Taj which was just 5 mins away. Will surely stay there again.... :)