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Bewertungen von Hilton Adelaide

5 out of 5
Hilton Adelaide
233 Victoria Square, Adelaide, SA

Bewertungen

8,2

Sehr gut

437 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
313 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
144 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
69 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
37 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

7,8/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ronny

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolle Zimmer
Es ist Hilton Standard für mich perfekt wie eigentlich immer

10/10 – Hervorragend

Jean

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was a mix up(on my part) for the date of my reservation. The front desk staff was amazing, they had me sit down with a glass of wine while they sorted it out. I was only going to stay a couple of nights, but because of this, i stayed 5 nights!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton am 13. Mai 2024
Dear Jean,I appreciate your feedback.I am pleased that team were able to assist with your booking error. We look forward to welcoming you back again in the future.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Ty

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Hilton am 13. Mai 2024
Dear Ty,Thank you for your positive rating. I hope to have the opportunity of welcoming you back again in the future.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Milad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great exprience
Aufenthalt von 3 Nächten im April 2024
Antwort von Hilton am 13. Mai 2024
Dear Milad,I appreciate you taking the time to share your rating and I look forward to welcoming you back soon.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

EMILY

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property, would stay again if I return.
Aufenthalt von 6 Nächten im März 2024
Antwort von Hilton am 18. Apr. 2024
Dear Emily,I am pleased that you enjoyed your stay and I do hope to have the opportunity of welcoming you back again in the future.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay at the Hilton everything was fantastic
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hilton am 18. Apr. 2024
Dear Steven,I am delighted that you enjoyed your stay, and I am pleased that everything was to your satisfaction. I look forward to your return.Kind RegardsDavid WainGeneral Manager

8/10 – Gut

Yasas

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hilton am 3. März 2024
Dear Yasas,Thank you for your positive rating and I hope to welcome you back again in the future.Kind RegardsDavid WainGeneral Manager

8/10 – Gut

Jessica

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
I liked the foyer, bar and dining options. Service was exceptional expect for our last night dinner. The rooms are aged, old bathrooms, noisy air-conditioning that was not cold and TV not even mounted on the wall. It was very inconvienent not having on site parking, having to walk to park the car every day and pay.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Hilton am 26. Feb. 2024
Dear Jessica,I appreciate your feedback. I am pleased that you were happy with the outlets and the service you received. We are an older hotel and further upgrades will be carried out over time. Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Rong

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, comfy and convenient!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hilton am 26. Feb. 2024
Dear Rong,I am pleased that you found the hotel clean and comfortable and I am delighted that you enjoyed your stay with us. I hope to welcome you back again soon.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Jodie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hilton am 26. Feb. 2024
Dear Jodie,Thank you for taking the time to share your rating. I am pleased you enjoyed your experience with us, and I look forward to your return.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

KEE

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hilton am 26. Feb. 2024
Dear Kee,Thank you for your rating and I hope to welcome you back again in the future for another positive experience.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Vicki

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Location
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hilton am 26. Feb. 2024
Dear Vicki,Thank you for sharing your feedback regarding your recent stay with us. I am pleased that location was convenient for you, and I hope to welcome you back again in the future.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Marnie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My fiance and I stayed here for our anniversary and his birthday. It was such a delightful stay, very comfy beds, spacious rooms and lovely slippers and robes. The pool and spa was awesome, and the buffet breakfast was incredible. Definitely keen to stay again. 😍
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hilton am 26. Feb. 2024
Dear Marnie,I am so pleased that you had a positive stay for your special celebration. Our buffet breakfast is certainly very popular and I am pleased you were happy with the options available.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

corinne

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Lovely quiet west facing room, with a large bathroom complete with all amenities. Room was spotlessly clean. The buffet breakfast catered for all tastes, and was very much enjoyed.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hilton am 26. Feb. 2024
Dear Corinne,I am pleased that you had an enjoyable stay, and you were happy with your room and breakfast options on offer. I hope to welcome you back again in the future.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Monika

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hilton am 26. Feb. 2024
Dear Monika,Thank you for your positive rating. I am delighted that you had a positive stay and I hope we will see you again soon.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Donald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hilton am 26. Feb. 2024
Dear Donald,Thank you for your positive rating and I hope to welcome you back again soon.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Darren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great at the Hilton, it is the only hotel that I will stay at in Adelaide.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hilton am 8. Feb. 2024
Dear Darren,Thank you for your feedback and your loyalty to Hilton Adelaide. I look forward to welcoming you back again soon.Kind RegardsDavid WainGeneral Manager

8/10 – Gut

Enver

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was great
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hilton am 8. Feb. 2024
Dear Enver,Thank you for your positive rating. I am pleased that the location of the hotel was suitable for you, and you had a pleasant stay.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Lin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Continently located to restaurants and transport.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton am 8. Feb. 2024
Dear Lin,We are in a very convenient location with many popular restaurants all within walking distance and the tram stop just outside the hotel for easy travel around the city and out to the beach. I hope to welcome you back again soon.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good Hilton experience
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton am 8. Feb. 2024
Dear David,I am pleased that you had a positive experience and I hope to welcome you back again soon for another enjoyable stay.Kind RegardsDavid WainGeneral Manager

2/10 – Ungenügend

Tony

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Hilton am 19. Feb. 2024
Dear Tony,Thank you for your rating. I did note your low score and I apologise that you were disappointed on this occasion.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Helen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location to the main CBD for shopping and restaurants. Staff were nice and accommodating. Room had everything we needed for our stay. Left there happy and will book again if we ever look to go back to Adelaide on holidays.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Hilton am 18. Jan. 2024
Dear Helen,I appreciate your feedback and I am delighted that the location of the hotel was convenient for you. We do have a great team and I am pleased they were helpful during your stay. I look forward to welcoming you back again soon.Kind RegardsDavid WainGeneral Manager

6/10 – Okay

Chloe

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton am 16. Jan. 2024
Dear Chloe,Thank you for sharing your rating regarding your recent stay and I hope to welcome you back again soon.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Monica

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hilton am 8. Feb. 2024
Dear Monica,Thank you for your positive rating and I hope to welcome you back again soon.Kind RegardsDavid WainGeneral Manager

6/10 – Okay

Kelly

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Hilton am 16. Jan. 2024
Dear Kelly,Thank you for your rating. I hope we will have the opportunity to welcome you back in the future.Kind RegardsDavid WainGeneral Manager

6/10 – Okay

Guresh

Mit der Familie gereist
Gut: Personal & Service
The room was not tidy.. found cigarette buds behind the couch. Next morning even after service .. the floor was not vacuumed. Ironing boards and other items were still there. It was an expectation to have clean service. Missed the parking facility as compared to stay at other hiltons.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hilton am 16. Jan. 2024
Dear Guresh,I appreciate your feedback regarding your recent stay with us. I did note your disappointment with the cleanliness of the room, and I apologise that it wasn't cleaned to your expectation on this occasion. Due to our location, we do have limited space and we therefore need to rely on local car parks for valet parking. I do hope to welcome you back in the future.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton am 15. Jan. 2024
Dear Guest,I appreciate your positive rating and I am delighted that you enjoyed your stay with us.Kind RegardsDavid WainGeneral Manager

8/10 – Gut

Damon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
b
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hilton am 15. Jan. 2024
Dear Damon,Thanks for sharing your positive rating and I hope to welcome you back in the future.Kind RegardsDavid WainGeneral Manager

8/10 – Gut

Tegan

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hilton am 15. Jan. 2024
Dear Tegan,Thank you for sharing. I hope to see you again in the future.Kind RegardsDavid WainGeneral Manager

8/10 – Gut

Michael

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hilton am 15. Jan. 2024
Dear Michael,Thank you for taking the time to share your rating. I do hope to welcome you back in the future.Kind RegardsDavid WainGeneral Manager

6/10 – Okay

Beatrice

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton am 15. Jan. 2024
Dear Beatrice,I appreciate your rating and I hope to welcome you back again in the future.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to public transport into the shopping centre and to the beach if so desired. Bed was comfortable.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hilton am 15. Jan. 2024
Dear Christine,I am so pleased that you found the bedding comfortable and the location of the hotel convenient. I do hope to welcome you back again soon.Kind RegardsDavid WainGeneral Manager

2/10 – Ungenügend

Chris

Verbesserungswürdig: Sauberkeit und Personal & Service
Terrible service.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton am 14. Dez. 2023
Dear Chris,I appreciate your feedback regarding the service you received. This is not the standard that we strive for, and I apologise for your disappointment on this occasion.Kind RegardsDavid WainGeneral Manager

2/10 – Ungenügend

Phuong Duy

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Non apologetic
Had a baby and fire alarm go off in middle of the night. Had to check out early because didn’t want to risk another fire alarm. Bad stay and terrible experience. No staff guided us or act with service when it happen. Let me and baby stand out in the cold middle of the night
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton am 14. Dez. 2023
Dear Phuong Duy,Thank you for your feedback regarding your recent experience. We do have a procedure that needs to be followed during a fire alarm which is in place for the safety of our guests. I apologise for the disturbance this caused your family during the night.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Toula

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton am 14. Dez. 2023
Dear Toula,I appreciate you sharing your positive rating and I hope we will see you again soon.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Kim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton am 14. Dez. 2023
Dear Kim,Thank you for your positive rating and I hope to welcome you back again in the future.Kind RegardsDavid WainGeneral Manager

8/10 – Gut

Ignaz

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
bathroom outdated. restaurant prices skyhigh do you really need steaks priced around 200 $
Aufenthalt von 7 Nächten im November 2023
Antwort von Hilton am 14. Dez. 2023
Dear Ignaz,I appreciate your comments. We are an older hotel and we therefore do have a renovation schedule in place. I did note your feedback regarding the pricing in the Restaurant. We do offer many different types of steaks with prices starting from 45.00. I apologise that you found it too expensive.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Hilton am 5. Dez. 2023
Dear Guest,I appreciate your positive rating and I hope to welcome you back again soon.Kind RegardsDavid WainGeneral Manager

2/10 – Ungenügend

Ryan

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Hilton am 28. Nov. 2023
Dear Ryan,I appreciate your rating and I hope we can welcome you back again in the future for a more positive stay.Kind RegardsDavid WainGeneral Manager

8/10 – Gut

Ngoc Quynh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im November 2023
Antwort von Hilton am 28. Nov. 2023
Dear Ngoc,Thank you for your feedback and I am pleased that you were generally happy with your stay. I look forward to welcoming you back again soon.Kind RegardsDavid WainGeneral Manager

8/10 – Gut

Fiona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great stay!
Our stay was great. The hotel is lovely and is in a great location. I would suggest upgrading your bathrooms as they look tired and old but other that that, our stay was wonderful.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hilton am 28. Nov. 2023
Dear Fiona,I am pleased that you were happy with your stay. I did note your comments regarding the bathrooms. We do have some refurbishments to the rooms coming soon which will modernise the facilities looking forward.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Teresa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
*
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hilton am 28. Nov. 2023
Dear Teresa,I appreciate your positive rating and I hope to welcome you back again in the future.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

ita

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent service..friendly stall
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Hilton am 30. Okt. 2023
Dear Ita,I am delighted that you found the team friendly and you were happy with the standard of service received.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Leanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff at reception were welcoming. Room was very clean. Breakfast was lovely and the staff in the dining area were attentive. I would recommend the Hilton to anyone
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hilton am 30. Okt. 2023
Dear Leanne,I am pleased that the team were welcoming and you were happy with the breakfast buffet options on offer. I appreciate your recommendation and I hope to welcome you back soon.Kind RegardsDavid WainGeneral Manager

8/10 – Gut

Catherine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Quite comfortable
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hilton am 30. Okt. 2023
Dear Catherine,I appreciate your feedback and I am pleased you had a comfortable stay.Kind RegardsDavid WainGeneral Manager

6/10 – Okay

Jared

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Was ok
Was okay. Expected a lil more from a Hilton. Room felt dated . Went to the restaurant but was closed for lunch ( except for thur and Friday ) went to order something from the menu but it wasn’t available till after 5 … just felt like hard work . Check in not till 3pm - was meant to receive a message when room was ready and never did . To be honest next time I will choose another location. Lobby was not representative of what the rooms felt like . Sorry team just being honest .
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hilton am 28. Nov. 2023
Dear Jared,I appreciate you taking the time to share your feedback. I did note your comments regarding your experience with us and I apologise for your disappointment on this occasion. I do hope to welcome you back again in the future for a more positive experience.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, the breakfast is very good
Aufenthalt von 1 Nacht im September 2023
Antwort von Hilton am 30. Okt. 2023
Dear Mark,I am pleased that the location of the hotel was convenient for you and I am delighted that that breakfast buffet was to your liking. I hope to welcome you back in the future.Kind RegardsDavid WainGeneral Manager

2/10 – Ungenügend

Steven

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
If you want to a trip into the 70s and see what popcorn ceilings are like, this is the hotel for you. It's old and outdated and very sad beds also very old. Rooms are dark with minimal lighting. The worst place I have stayed in past 10 years both nationally and internationally.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hilton am 30. Okt. 2023
Dear Steven,Thank you for sharing your feedback. We are an older hotel and as such we have a renovation project in place. The public areas and some of the guest room categories have already been completed and further upgrades to the remainder of the guest rooms are coming soon. I apologise that you found your room dated on this occasion.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Li Chuan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hilton am 30. Okt. 2023
Dear Li Chuan,I appreciate your positive rating and I hope we will have the opportunity to welcome you back again soon.Kind RegardsDavid WainGeneral Manager

10/10 – Hervorragend

Tod

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Hilton am 30. Okt. 2023
Dear Tod,Thank you for your positive rating. I do hope to see you again soon for another positive experience.Kind RegardsDavid WainGeneral Manager