Poolbar

Bewertungen von Marriott Hotel Downtown, Abu Dhabi

5 out of 5
Marriott Hotel Downtown, Abu Dhabi
Sheikh Rashid Bin Saeed Street, Abu Dhabi

Bewertungen

9,2

Wunderbar

209 von insgesamt 290 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
59 von insgesamt 290 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 290 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 290 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 290 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

8,8/10

Ausstattung

9,4/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Abdul-Hamid

Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Erit am 17. Feb. 2024
Dear Abdul-Hamid,Thank you for taking the time to provide us with your feedback and for choosing Marriott Downtown Abu Dhabi as your preferred accommodation. We greatly appreciate your valued opinion and the opportunity to continuously improve our services.While we are pleased to hear that you had a satisfactory experience overall, we regret that we did not meet your expectations to receive a rating of 10-score. We genuinely appreciate your feedback and would love to gain further insights to understand how we could have better served you and areas where you felt we fell short.In order to address your concerns and take appropriate actions, if you have the time, and you don’t mind, we kindly request you to provide us with more specific details regarding the areas where we fell short. Your feedback is vital to our ongoing efforts to enhance our guests' experiences, and we value your input as we strive to meet and exceed your expectations.At Marriott Downtown Abu Dhabi, we continuously strive for excellence in all aspects of our operations. Your feedback helps us identify areas for improvement, and we are committed to taking necessary steps to ensure your future stays are exceptional. We assure you that your comments will be shared with our management team for review and action.We would like to assure you that our guests satisfaction is of utmost importance to us, and we are grateful for the opportunity to address any concerns our guests may have. Once again, we appreciate your feedback and thank you for choosing Marriott Downtown Abu Dhabi. We value your patronage and hope to have the privilege of welcoming you back in the near future.I look forward to hearing from you, at your earliest convenience.Thank you for your understanding and cooperation.Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

4/10 – Schlecht

Fatma

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im November 2023
Antwort von DEAN MENZIES am 19. Dez. 2023
Dear Fatma,We greatly appreciate your feedback and your decision to stay with us at Marriott Downtown Abu Dhabi.Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out.We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have.Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,DEAN MENZIES HOTEL MANAGER

8/10 – Gut

Luna, Berlin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Das Personal war nett und das Hotel sauber. Das Hotel wirkt neu und ist luxuriös, verfügt über eine Rooftop Bar mit einem Pool, worüber wir erfreut waren, aber in den Wintertemperaturen uns nicht getraut haben, hereinzugehen. Die Shisha in der obersten Etage zu genießen, war traumhaft. Insgesamt fanden wir das Hotel schön, ruhig und einladend. Leider hat es an Aktivitäten und Frühstück gefehlt, wofür sie etwas normale Preise gesetzt hätten.
Aufenthalt von 6 Nächten im Februar 2019
Antwort von Fretzie am 28. Juli 2020
Dear Luna, Greetings from Marriott Hotel Downtown Abu Dhabi. Thank you for sharing your feedback here in expedia. I was delighted to know that you liked our hotel and for finding our facilities and offerings to be suitable to your liking especially our shisha at the rooftop bar. Thank you once again for your valued feedback and look forward to welcome you in future.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2020
Antwort von Fretzie am 13. März 2020
Dear Anonymous, Thank you for your recent stay at Marriott Hotel Downtown Abu Dhabi. I am glad seeing perfect rating from you and hope to welcoming you again in the future.

8/10 – Gut

Paul, München

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Lage, gute Ausstattung, nettes Personal. Zwei Nachteile: schlechtes Raumklima in Zimmer durch Klimaanlage. Extrem laute und nervige Musik am Abend am Swimmingpool
Aufenthalt von 7 Nächten im Dezember 2019
Antwort von Fretzie am 5. Jan. 2020
Dear Paul, Thank you for your review and for choosing our hotel. I am very pleased knowing that you find our location and facilities up to your liking. We do take pride in catering to our guests' needs the best way we can. Mr. Paul, I am sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our engineering management. We do hope you give us another chance as we will definitely improve our services. Thank you once again and we hope to welcome you back to the hotel in the near future.

10/10 – Hervorragend

Hasan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
MARRIOT DOWN TOWN ABU DHABI
Das war mein zweites Mal in diesem Hotel. Und hab immer noch nicht genug von diesem Hotel.Schon beim Empfang fängt der Service bei denen an. Indem das es feuchte Tücher und sofort Wasser erhält. Gibt Kaffee und Datteln. Man darf sehr früh Einchecken. Die Zimmer sind riesig und sehr ruhig hab ganze Woche keinen Lärm gehört obwohl volles Haus war. Service wird sehr gross geschrieben. Braucht man Lotion extra kriegt man grad Shaver, Zahnset und nochmals Shampoo Set. Riesiges Bad und Zimmer Top. In ca. 15.- 20 min ist am Strand. Man fühlt sich wohl und freut sich um am Abend heim zukehren. Das ist wirklich mehr als 5 Sterne Hotel. Deluxe zum geniessen. Einziger kleiner Mangel ab und da wurde schnell geputzt aber sonnst mehr als perfekt. Wenn man eine Bewertung mehr als 10 hätte würde 11 und mehr geben .
Aufenthalt von 5 Nächten im September 2019
Antwort von Fretzie am 24. Sept. 2019
Dear Mr. Hasan, Greetings from Marriott Hotel Downtown Abu Dhabi! Thank you for taking the time to share your recent experience with us and for giving us a perfect rating I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you back soon.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel war super. Jeder ist freundlich vor Ort. Was mir nicht gefallen hat, es war kein Gebetsteppich im Zimmer. Ansonsten alles Tip Top! Gerne wieder.
Aufenthalt von 7 Nächten im Juli 2019
Antwort von Fretzie am 30. Juli 2019
Dear Anonymous, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to welcoming you soon.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Gute Lounge, guter Service, Zimmer sehr viel kleiner als beschrieben, Zimmerausstattung nicht 5*.
Aufenthalt von 9 Nächten im Juni 2019
Antwort von Fretzie am 30. Juli 2019
Dear Anonymous, Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel in the near future.

10/10 – Hervorragend

Hasan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Marriot Abu Dhabi Downtown
Unglaublich hervorragendes Hotel. Sieht für Abu Dhabi Verhältnisse von draussen unscheinbar aus. Doch beim Empfang war so guter Service. Diese Dame war mehr als perfekt mi Ihrem Service. Hoffe war nicht Ausnahme. Das Zimmer extra klasse so riesig und Betten super bequem. Schöne Details im Badezimmer und riesig. Obwohl an der Strasse gelegen sehr ruhig und auch im ganzen Haus so ruhig. Selten so ruhiges Hotel erwischt, kann auch sein das wenig Gästen da waren . Hoffe das alle Zimmer so riesig sind den das war der Hammer. Würde nur dieses Hotel empfehlen einfach perfekt. Gibt immer Datteln und verschiedene Getränke am Empfang. Einziger Kritikpunkt man kann nur als CLUB Mitglied überall gratis WLAN beziehen. Was ich nicht war und deshalb nur in der Lobby Empfang hatte. Schade für so gutes 5 Sterne Aber alles so perfekt sonst
Aufenthalt von 4 Nächten im November 2018
Antwort von Fretzie am 6. März 2019
Thank you for sharing your experience with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Hotel in unmittelbarer Nähe des zentralen Busbahnhofs und eines Einkaufzentrums. Das Personal war ausserordentlich nett und hilfsbereit.
Aufenthalt von 10 Nächten im Dezember 2018
Antwort von Fretzie am 6. März 2019
Dear Anonymous, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions. It is a pleasure to know that you appreciated the service provided by the staff. Thank you once again and we look forward to welcome you back on your next visit.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr aufmerksames Personal. Corniche ist mit dem Taxi in 10 Minuten erreichbar.
Aufenthalt von 7 Nächten im Dezember 2018
Antwort von Fretzie am 6. März 2019
Dear Anonymous, Thank you for your stay. I am very delighted to know that you liked the service provided by the staff, we always pride ourselves, on being able to provide the best service to our guest and I'm glad that you found our location convenient. Thank you once again and we look forward to welcome you back on your next visit.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Oktober 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2018

10/10 – Hervorragend

u+s, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel
Sehr gutes Hotel. Zentral neben grossem Einkaufszentrum. Freundliches Personal. Sehr sauber. Dieses Hotel ist zu 100% weiter zu empfehlen.
Aufenthalt von 4 Nächten im April 2018
Antwort von Marriott Hotel Downtown Abu Dhabi am 25. Apr. 2018
Dear Valued Guest, Thank you for taking the time to share with us your fantastic feedback during your stay at Marriott Hotel Downtown Abu Dhabi. We will make sure to maintain our great service and always exceed your expectations. We look forward to welcoming you back soon! Best regards, Marriott Hotel Downtown Abu Dhabi

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Komfortables Stadthotel mit Pool auf dem Dach
Großzügiges Zimmer mit großem Bad; kostenloser Parkservice in Hotelgarage; vielfältiges Einkaufs- und Essensangebot in weitläufiger Mall in unmittelbarer Nähe
Aufenthalt von 14 Nächten im März 2018
Antwort von Marriott Hotel Downtown Abu Dhabi am 25. Apr. 2018
Dear Valued Guest, Thank you for taking the time to share with us your fantastic feedback during your stay at Marriott Hotel Downtown Abu Dhabi. We will make sure to maintain our great service and always exceed your expectations. We look forward to welcoming you back soon! Best regards, Marriott Hotel Downtown Abu Dhabi

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentral gelegenes Hotel mit großen Zimmern!
Das Hotel liegt direkt gegenüber der großen Al Wahda Mall und liegt sehr zentral. Andere Einkaufszentren, das Louvre und auch der öffentliche Strand der Corniche sind sowohl mit Bus, als auch mit dem Taxi schnell zu erreichen. Das Hotelpersonal ist sehr freundlich und hilfsbereit. Das Hotel verfügt über einen Fitnessraum, der sehr gut ausgestattet ist. Wir haben 12 Nächte im Hotel verbracht und können es nur weiterempfehlen.
Aufenthalt von 12 Nächten im März 2018
Antwort von Marriott Hotel Downtown Abu Dhabi am 25. Apr. 2018
Dear Valued Guest, Thank you for taking the time to share with us your fantastic feedback during your stay at Marriott Hotel Downtown Abu Dhabi. We will make sure to maintain our great service and always exceed your expectations. We look forward to welcoming you back soon! Best regards, Marriott Hotel Downtown Abu Dhabi

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schöne Aussicht
Waren 9 Tage dort. Hatten einen Zimmer mit Zugang zur Executive Lounge. Super schöne Aussicht auf die Skyline von Abu Dhabi. Sehr sauber, hilfbereite Mitarbeiter...
Aufenthalt von 9 Nächten im März 2018
Antwort von Marriott Hotel Downtown Abu Dhabi am 25. Apr. 2018
Dear Valued Guest, Thank you for taking the time to share with us your fantastic feedback during your stay at Marriott Hotel Downtown Abu Dhabi. We will make sure to maintain our great service and always exceed your expectations. We look forward to welcoming you back soon! Best regards, Marriott Hotel Downtown Abu Dhabi

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sehr gutes Stadthotel
Sehr freundliches und zuvorkommendes Personal - zu jeder Zeit hilfsbereit. Die Lage ist für eine Geschäftsreise sehr gut. Leider gibt es im Hotelzimmer keine freies Wlan, was mittlerweile eigentlich Standart sein sollte - in der Lobby hat es gut funktioniert.
Antwort von Marriott Hotel Downtown Abu Dhabi am 25. Apr. 2018
Dear Valued Guest, Thank you for taking the time to share with us your fantastic feedback during your stay at Marriott Hotel Downtown Abu Dhabi. We will make sure to maintain our great service and always exceed your expectations. We look forward to welcoming you back soon! Best regards, Marriott Hotel Downtown Abu Dhabi

8/10 – Gut

Josef

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes, ruhiges Hotel
Antwort von Marriott Hotel Downtown Abu Dhabi am 25. Apr. 2018
Dear Valued Guest, Thank you for taking the time to share with us your fantastic feedback during your stay at Marriott Hotel Downtown Abu Dhabi. We will make sure to maintain our great service and always exceed your expectations. We look forward to welcoming you back soon! Best regards, Marriott Hotel Downtown Abu Dhabi

10/10 – Hervorragend

Jens

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top
Top Hotel. Leider etwas weit ab von den Hotspots in Abu Dhabi. Aber Taxis kosten quasi nichts, von daher ist das kein Problem.
Aufenthalt von 4 Nächten im Januar 2018

10/10 – Hervorragend

Tania, Frankfurt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wir waren sehr positiv überrascht. Das Hotelzimmer und das Bad waren geräumig und modern. Das Personal sehr freundlich und hilfsbereit. Das Wetter war ausgezeichnet. Ich würde allen das neue Louvre- Museum in Abu Dhabi empfehlen, sein Design ist sehr modern und beeindruckend und die Sammlung sehr reich.
Aufenthalt von 4 Nächten im Januar 2018
Antwort von Marriott Hotel Downtown Abu Dhabi am 24. Jan. 2018
Dear Valued Guest, Thank you for taking the time to share with us your fantastic feedback during your stay at Marriott Hotel Downtown Abu Dhabi. We will make sure to maintain our great service and always exceed your expectations. We look forward to welcoming you back! Best regards, Marriott Hotel Downtown Abu Dhabi

8/10 – Gut

Atef, Zürich Schweiz

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Luxse Hotel
Alles Tip Top, gerne wieder mahl, im centrum von Abu Dhabi, Neuer Gebaude
Aufenthalt von 7 Nächten im Dezember 2017
Antwort von Marriott Downtown Abu Dhabi am 16. Jan. 2018
Dear Valued Guest, Thank you for sharing your positive feedback during stay with us. We hope you fully enjoyed your stay and look forward to welcoming you back! Best regards, Marriott Downtown Abu Dhabi

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Top Hotel, schlechtes Management
Hotel ist neu und tolle Lobby. Das Personal am Check in ist sehr unfreundlich und arrogant! Management ist auch nicht besser, dafür ist das Frühstück sehr gut.
Aufenthalt von 4 Nächten im November 2017

10/10 – Hervorragend

Frank, Niedersachsen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentral gelegen in Abu Dhabi
Abu Dhabi in 2,5 Tagen erkundet als Familie mit Leihwagen. Komfortabler Parkservice. Tolles Frühstücksbuffet und super nettes Personal im gesamten Hotel. Vom Pool hervorragende Aussicht über die Stadt.
Aufenthalt von 2 Nächten im Oktober 2017
Antwort von Marriott Hotel Downtown Abu Dhabi am 13. Dez. 2017
Dear Valued Guest, Thank you for taking the time to share with us your fantastic feedback during your stay at Marriott Hotel Downtown Abu Dhabi. We will make sure to maintain our great service and always exceed your expectations. We look forward to welcoming you back soon! Best regards, Marriott Hotel Downtown Abu Dhabi

10/10 – Hervorragend

Guido

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentral neben einer Mall, super Frühstück
Wunderbarer Aufenthalt ,5 Nächte gerne kommen wir wieder.

10/10 – Hervorragend

Yosuke

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
清潔感があり快適に過ごせた。
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Chacko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious rooms and near the mall.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Erit am 6. Mai 2024
Dear Chacko,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

6/10 – Okay

Gunay

Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Rashid

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very good hotel with multiple amenities. Spa and Sports bars are good and the restaurant at Mezzanine floor is very good and the food variety and taste was amazing. Staff are very helpful and friendly and they support you to their best abilities. Swimming pool is not too big and gets crowded and the surrounding is city life. But quality of the hotel is definitely 5 star
Aufenthalt von 2 Nächten im April 2024
Antwort von Erit am 15. Apr. 2024
Dear Rashid,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

10/10 – Hervorragend

Jeremy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Sunita am 14. Apr. 2024
Dear Jeremy,We greatly appreciate your feedback and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an enjoyable experience. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please do let us know, as we are continuously striving to enhance our services for our guests. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,SUNITA SHARMA I ASST. FRONT OFFICE MANAGER

10/10 – Hervorragend

Rajesh

Aufenthalt von 1 Nacht im März 2024
Antwort von Erit am 6. Mai 2024
Dear Rajesh,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

10/10 – Hervorragend

Miroslav

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel. Very comfortable large room and comfy bed. Nice shower and toilet. Great view of Abu Dhabi. Close to major shopping mall. Buses will take you everywhere. Plenty of taxies nearby. Gym was very well equipped. Swimming pool also nice. Friendly staff everywhere. I recommend for you stay in Abu Dhabi. Restaurants serve good food.
Aufenthalt von 4 Nächten im März 2024
Antwort von MARRIOTT DOWNTOWN ABU DHABI am 28. März 2024
Dear Miroslav,We greatly appreciate your feedback and your decision to stay with us at Marriott Downtown Abu Dhabi.Your satisfaction is our top priority, and we are thrilled to hear that you had an enjoyable experience. We are thrilled that you found your room comfortable with a great view of Abu Dhabi, and that our amenities such as the gym and swimming pool met your expectations. Thank you for highlighting our convenient location and the friendliness of our staff. We truly appreciate your recommendation and hope to welcome you back again soon for another excellent experience.Warm regards,DEAN MENZIES HOTEL MANAGER

10/10 – Hervorragend

Anil, New Delhi

Aufenthalt von 2 Nächten im Februar 2024
Antwort von MARRIOTT DOWNTOWN ABU DHABI am 28. März 2024
Dear Anil,We greatly appreciate your feedback and your decision to stay with us at Marriott Downtown Abu Dhabi.Your satisfaction is our top priority, and we are thrilled to hear that you had an enjoyable experience. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please do let us know, as we are continuously striving to enhance our services for our guests.If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have.Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,DEAN MENZIES HOTEL MANAGER

10/10 – Hervorragend

Sunell

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Roopash, Abinav. Hazel, Swetha, Arvinda and Harani are the building blocks of the hotel. Their hardwork and ability to multitask makes the Mariott what it is.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Erit Triana am 17. Feb. 2024
Dear Sunell,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with Rupesh, Abinav, Hazel, Shweeta, Aravinda and Hernani.If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

8/10 – Gut

Alireza

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
A bit outdated, minibar fridge was empty and not working.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von ERIT am 18. Jan. 2024
Dear Alireza,We greatly appreciate your positive feedback, your rating and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again. Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

10/10 – Hervorragend

Sherif

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Erit am 12. Jan. 2024
Dear Sherif,We greatly appreciate your positive feedback, your rating and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was amazing, very clean, lovely breakfast and service. However, our room was on the 23rd floor just under the gym so we could hear banging and music.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Erit am 12. Jan. 2024
Dear Anonymous,Thank you for taking the time to share your feedback regarding the noise issue you encountered during your recent stay at Marriott Downtown Abu Dhabi. We would like to express our sincere apologies for any inconvenience or discomfort caused during your time with us.At Marriott Downtown, we strive to provide our guests with a peaceful and relaxing environment to ensure a restful stay. We deeply regret that we did not meet your expectations in this regard. Your feedback is of utmost importance to us, and we are taking this matter seriously to address and rectify the situation.We apologize for any disruptions caused by noise during your stay. Our goal is to create a harmonious atmosphere for all our guests, and we continuously strive to maintain a balance between the vibrant energy of our hotel and the comfort of our guests. We understand that noise disturbances can be disruptive and we are working diligently to improve our measures to minimize such occurrences.We would like to assure you that your concerns have been shared with our management team, and we are taking immediate steps to address the issue. We are implementing additional training for our staff to reinforce the importance of maintaining a peaceful environment for all our guests. We will also review and enhance our noise control protocols to prevent similar incidents from happening in the future.Once again, we deeply apologize for the inconvenience caused and appreciate your understanding in this matter. We value your feedback and your loyalty to Marriott Downtown Abu Dhabi. We hope to have the opportunity to welcome you back and provide you with an exceptional stay in the future.We are committed to ensuring your satisfaction and look forward to the opportunity to serve you better in the future.Thank you for bringing this matter to our attention.Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

10/10 – Hervorragend

Sevgi

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Aufenthalt von 9 Nächten im Dezember 2023
Antwort von Erit am 12. Jan. 2024
Dear Sevgi,We greatly appreciate your positive feedback, your rating and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

10/10 – Hervorragend

Gregory

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von ERIT am 18. Jan. 2024
Dear Gregory,We greatly appreciate your positive feedback, your rating and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again. Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Erit am 27. Dez. 2023
Dear Joseph,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

10/10 – Hervorragend

Imran

Excellent service and hotel
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Erit am 25. Dez. 2023
Dear Imran,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

8/10 – Gut

Liana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stay at Marriott Hotel Downtown Abu Dhabi
Housekeeping helped to put a few floor mats on the floor as it was slippery after my kids had their bath in the bathtub. Hotel was located within walking distance of Al Wahda Mall which was very convenient. Breakfast spread was good with plenty of options.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Erit am 23. Dez. 2023
Dear Liana,Thank you for taking the time to give us send us your feedback.Happy guests, their ratings, reviews and comments are always great to receive. We are delighted to know that you enjoyed your time with us, and it will be a pleasure sharing your rating with the team.If there is anything that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,Erit TrianaFront Office Manager

10/10 – Hervorragend

Mohamed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
4 days in Abu Dhabi
Nice and spacious room. Double beds were more than comfortable for our stay. Plenty of variety for buffet breakfast. Walking distance to Al Wahda mall.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von DEAN MENZIES am 19. Dez. 2023
Dear Mohamed,We greatly appreciate your positive feedback and your decision to stay with us at Marriott Downtown Abu Dhabi.Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out.We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have.Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,DEAN MENZIES HOTEL MANAGER

8/10 – Gut

Patrick

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I
Aufenthalt von 4 Nächten im November 2023
Antwort von DEAN MENZIES am 19. Dez. 2023
Dear Patrick,We greatly appreciate your feedback and your decision to stay with us at Marriott Downtown Abu Dhabi.Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out.We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have.Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again.Warm regards,DEAN MENZIES HOTEL MANAGER

10/10 – Hervorragend

john

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, modern with a nice staff.
Clean, updated and very nice overall. Check in was the most efficient I’ve ever experienced.
Aufenthalt von 1 Nacht im November 2023
Antwort von Erit am 6. Nov. 2023
Dear John,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA FRONT OFFICE MANAGER

6/10 – Okay

Souraya

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Erit am 6. Nov. 2023
Dear Souraya,Thank you for taking the time to provide us with your feedback and for choosing Marriott Downtown Abu Dhabi as your preferred accommodation. We greatly appreciate your valued opinion and the opportunity to continuously improve our services.While we are pleased to hear that you had a satisfactory experience overall, we regret that we did not meet your expectations to receive a rating of 10-score. We genuinely appreciate your feedback and would love to gain further insights to understand how we could have better served you and areas where you felt we fell short.In order to address your concerns and take appropriate actions, if you have the time, and you don’t mind, we kindly request you to provide us with more specific details regarding the areas where we fell short. Your feedback is vital to our ongoing efforts to enhance our guests' experiences, and we value your input as we strive to meet and exceed your expectations.At Marriott Downtown Abu Dhabi, we continuously strive for excellence in all aspects of our operations. Your feedback helps us identify areas for improvement, and we are committed to taking necessary steps to ensure your future stays are exceptional. We assure you that your comments will be shared with our management team for review and action.We would like to assure you that our guests satisfaction is of utmost importance to us, and we are grateful for the opportunity to address any concerns our guests may have. Once again, we appreciate your feedback and thank you for choosing Marriott Downtown Abu Dhabi. We value your patronage and hope to have the privilege of welcoming you back in the near future.I look forward to hearing from you, at your earliest convenience.Thank you for your understanding and cooperation.Warm regards,ERIT TRIANA FRONT OFFICE MANAGER

10/10 – Hervorragend

carlos, miami

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente servicio..5 estrellas
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Erika Ralaine am 29. Okt. 2023
Dear Carlos,Thank you for taking the time to send us your rating and your feedback during your recent visit to Marriott Hotel Downtown, Abu Dhabi.We appreciate all forms of guest feedback, as it is through constructive comments that we are able to continually improve our services and facilities for our guests.Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted to know that you enjoyed your time with us and it will be a pleasure to share your rating and comments with the team.If there is anything that we can do to make your next visit with us, even more comfortable, please do let us know.Best regardsErika Ralaine Jusa Multi-Property Asst. Marketing & Social Media Manager

10/10 – Hervorragend

YONG

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Erika Ralaine am 12. Okt. 2023
Dear Yong, Thank you for taking the time to send us your rating and your feedback during your recent visit to Marriott Hotel Downtown, Abu Dhabi.We appreciate all forms of guest feedback, as it is through constructive comments that we are able to continually improve our services and facilities for our guests.Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted to know that you enjoyed your time with us and it will be a pleasure to share your rating and comments with the team.If there is anything that we can do to make your next visit with us, even more comfortable, please do let us know.Best regards,Erika Ralaine Jusa Multi-Property Asst. Marketing & Social Media Manager

6/10 – Okay

Omri

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
This is my first experience at AbuDhabi, I was expecting for a better facility for the cost but couldn't put aside the fact that the room was not designed in a way to facilitate a family. Will re-vonsider next time
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von ERIKA JUSA am 8. Okt. 2023
Dear Omri,Thank you for your feedback. Please accept my sincere apologies on your experiences at Marriott Hotel Downtown, Abu Dhabi.We are disappointed to read your stay did not reach your expectations and will raise your feedback with our Front Desk and Guest Services team. Our team work very hard to provide a personalised, efficient and enchanting experience for every one of our guests and to hear that we fell short is very disappointing.If you would, please provide us with your contact details so we can properly address your issues and feedback.Best regards,Erika Ralaine Jusa Multi-Property Asst. Marketing & Social Media Manager

10/10 – Hervorragend

Souraya

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von DEAN MENZIES am 8. Okt. 2023
Dear Souraya,Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us. It will be a pleasure to share your rating and comments with the team. If there is anything else that we can do to make your next visit even better, please do let us know.We all hope to welcome you back to Marriott Downtown Abu Dhabi soon.Warm regards,DEAN MENZIESHOTEL MANAGER