Basierend auf 36 geprüften Bewertungen
4,0 Sauberkeit der Zimmer
4,1 Service
3,6 Komfort der Zimmer
3,7 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024
Great all inclusive resort. Food at all the restaurants was very good. Service was excellent. The beach and pools were amazing
von einem verifizierten Reisenden
Veröffentlicht am 05.08.2023
We had trouble the first day because the AC had broken in the family villa that we were supposed to stay. However the staff was nice enough to provide us with three separate rooms for the night and upgrade our bracelets. It was still inconvenient, because we did not settle for two days, so It ruined the vacation. But it was nice from the staff to find a quick solution. The dining was a bit hard as you had to make reservations like 9AM in the morning or they were booked. The servers were awesome, nice and ready to answer. The rooms were very clean and pleasant. 7/10 experience.
von einem verifizierten Reisenden
Veröffentlicht am 01.04.2023
The property is dated but the 3 bedroom villa was still great to stay in with my family. The wait staff was amazing. The internet is awful but really that was everyone’s only complaint
von einem verifizierten Reisenden aus St Leonard
Veröffentlicht am 23.01.2023
left the room after the hotel did not give me the room that was reserved online
von einem verifizierten Reisenden
Veröffentlicht am 01.01.2023
A highlight of this property is the jacuzzi bar! Perfect for the raining days. We met so many nice people. My young adult children also enjoyed the dancing at La Vista after hours! The biggest downside is the food. We didn’t starve, but the buffet wasn’t great. And, the sit down restaurants were hard to book - had to get up at 7am each day to try to get a table. Also, they were nasty about taking food from the buffet for family members who wanted to sleep late. It’s all inclusive! Why do they care?
von einem verifizierten Reisenden
Veröffentlicht am 15.09.2022
von einem verifizierten Reisenden
Veröffentlicht am 03.09.2022
Ruime kamers. Lekker buffet voor ontbijt en diner. Mooie zwembaden.
Kommentar von Hotelmanagement
20.10.2022 von Omni Cancun Hotel & Villas, Hotelmanagement
We really appreciate your comments, we are very glad to know that you had a great time and enjoyed your stay!.
von einem verifizierten Reisenden
Veröffentlicht am 04.08.2022
Restaurant service was horrible
Kommentar von Hotelmanagement
05.08.2022 von Omni Cancun Hotel & Villas, Hotelmanagement
We apologize for the inconvenience during your stay, your comments are very valuable to us, they keep us updated to know what area or service needs to be improved.
von einem verifizierten Reisenden
Veröffentlicht am 22.07.2022
Luis was outstanding! The villa was clean and perfect for family of 5, Definitely could fit more people, especially children. I am looking forward to returning.
Kommentar von Hotelmanagement
23.07.2022 von Omni Cancun Hotel & Villas, Hotelmanagement
We really appreciate your comments, we are very glad to know that you had a great time and enjoyed your stay!.
von einem verifizierten Reisenden
Veröffentlicht am 11.06.2022
Omni Villa we comfortable and spacious. Good for large families or 3 couples. Pools were clean and service was excellent.
We loved Cancun and plan to return.
Kommentar von Hotelmanagement
18.07.2022 von Urbano, Hotelmanagement
We really appreciate your comments, we are very glad to know that you had a great time and enjoyed your stay!.
