Staff at the hotel are very good and helpful. Hiccup during check in unheard of from a star hotel but the behvaiour of the front desk, manager and others helped to manage the disappointment.
Kommentar von Hotelmanagement
30.05.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for sharing your feedback with us. We are sorry to learn that you encountered issues during check-in but we are delighted to hear that you found our staff very good and helpful. We pride ourselves on providing exceptional service, and it's wonderful to know that our front desk team, manager, and other staff members were able to assist you and manage the situation effectively.We hope to have the chance to welcome you back in the near future.