Terrible. Rude staff/management. The quality of the place in Real life does not match the pictures. Thin walls meant you heard everything. Air conditioning wasn’t working.
Kommentar von Hotelmanagement
29.05.2023 von Cettina, Hotelmanagement
Dear customer, I'm sorry you had a bad time. I don't understand why you didn't tell us that the air conditioning wasn't working we would have helped you. We have done everything to make your stay pleasant, we have allowed you to change the check-out time, you have taken, without our authorization, 15 towels from our private deposit in just one day.For you our B&B is terrible perhaps because I discovered you with two towels hidden under your jacket as you left the B&B.We are used to kindness and education.This is the first time in 13 years that something like this has happened to us.