Lacking.
Veröffentlicht am 11.02.2024 auf Hotels
The room layout is weird, the couch & beds are in the same space so I couldn’t relax without disturbing my child. The kitchenette didn’t have a coffee pot/dishes etc. There’s a lip coming into the front doors- which if you’re in a wheelchair are not handicapped friendly- they do not open on their own or have a button. The rooms were tidy, but for $150 an ice bucket and coffee included would have been nice.
Kommentar von Hotelmanagement
13.02.2024 von Manager, Hotelmanagement
Hello Kelly, Thank you for taking the time to share your feedback with us. We regret to hear that the room layout and amenities did not meet your expectations. We always appreciate our guests bringing concerns to our attention, as it helps us to improve our services. We understand the importance of a comfortable and relaxing stay, and we apologize for any inconvenience caused. We have forwarded your comments to the relevant team for their review. We hope you enjoyed the tidy rooms and will consider staying with us again in the future.