Basierend auf 498 geprüften Bewertungen
3,2 Sauberkeit der Zimmer
3,5 Service
3,3 Komfort der Zimmer
3,0 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 14.05.2024
Super.
von einem verifizierten Reisenden
Veröffentlicht am 10.05.2024
Awesome place.
Kommentar von Hotelmanagement
11.05.2024 von Manager, Hotelmanagement
Hello Daniel,We're thrilled to hear you enjoyed your stay with us! If there's anything we could have done to make your experience even more amazing, we'd love to hear it. Thank you for choosing our hotel for your visit.
von einem verifizierten Reisenden
Veröffentlicht am 23.04.2024
affordable clean room
Kommentar von Hotelmanagement
25.04.2024 von Manager, Hotelmanagement
Hello Debbie,We appreciate your positive feedback on our affordable and clean room. We strive to offer our guests comfortable accommodations. Please let us know if there is anything we can do to enhance your future stay with us.
von einem verifizierten Reisenden
Veröffentlicht am 31.03.2024
Kommentar von Hotelmanagement
09.04.2024 von Manager, Hotelmanagement
Hello Thedra, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Should you have any specific feedback to share with us, please don't hesitate to reach out. We value your input and look forward to welcoming you back in the future.
von einem verifizierten Reisenden
Lacking.
Veröffentlicht am 11.02.2024 auf HotelsThe room layout is weird, the couch & beds are in the same space so I couldn’t relax without disturbing my child. The kitchenette didn’t have a coffee pot/dishes etc. There’s a lip coming into the front doors- which if you’re in a wheelchair are not handicapped friendly- they do not open on their own or have a button. The rooms were tidy, but for $150 an ice bucket and coffee included would have been nice.
Kommentar von Hotelmanagement
13.02.2024 von Manager, Hotelmanagement
Hello Kelly, Thank you for taking the time to share your feedback with us. We regret to hear that the room layout and amenities did not meet your expectations. We always appreciate our guests bringing concerns to our attention, as it helps us to improve our services. We understand the importance of a comfortable and relaxing stay, and we apologize for any inconvenience caused. We have forwarded your comments to the relevant team for their review. We hope you enjoyed the tidy rooms and will consider staying with us again in the future.
von einem verifizierten Reisenden aus Romeoville
Veröffentlicht am 08.01.2024
No pet friendly policy
Kommentar von Hotelmanagement
10.01.2024 von Manager, Hotelmanagement
Hello Bajram, Thank you for sharing your feedback. We apologize if our pet policy did not meet your expectations. We appreciate your input and will take it into consideration for future improvements.
von einem verifizierten Reisenden
Veröffentlicht am 29.12.2023
Kommentar von Hotelmanagement
30.12.2023 von Manager, Hotelmanagement
Hello April,We're glad to hear that you had a positive experience during your stay at our hotel. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
von einem verifizierten Reisenden
Veröffentlicht am 30.11.2023 auf Hotels
Kommentar von Hotelmanagement
02.12.2023 von Manager, Hotelmanagement
Hello Oladimeji,Thank you for rating us 10/10! We are thrilled to hear that you had an amazing stay with us. Should you have any additional comments or suggestions, please do not hesitate to reach out to us directly. We appreciate your support and hope to welcome you back in the near future.
von einem verifizierten Reisenden
Veröffentlicht am 25.11.2023
Checked in ok. Walls have been painted, no pool filled in with concrete, no gym. Which was not noted untill a follow up email after booking. Room was ok, dirty tub drain and shower head. Bed was hard, the side chair was nasty. Room next to us had a lady screaming for help at 6am, saying she was beening killed. Call front desk twice, i was told to go knock on the door to tell her to be quiet. Go downstairs to get their quick breakfast had the milk in a coffee warm next to the hot coffee, so in which the milk was hot. Learned my lesson of not spending that extra $20 for a nice hotel. Now my 5year old keeps telling everyone about the lady screaming for help and dying. Will never go back to this hotel.
Kommentar von Hotelmanagement
01.12.2023 von Manager, Hotelmanagement
Hello Cynthia, Thank you for taking the time to provide feedback on your stay. We apologize for any inconvenience you experienced during your visit. Please note that our pool and gym facilities are currently closed due to renovations, and we apologize if this was not communicated effectively. We appreciate you bringing the cleanliness issues to our attention and will address them with our housekeeping team. We take noise complaints seriously and will review our protocols to ensure a prompt and appropriate response. We apologize for any discomfort this may have caused. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
von einem verifizierten Reisenden
Just Dont.
Veröffentlicht am 05.11.2023 auf HotelsNot happy. Only bright spot was the very nice man who checked us in. I am not a huge fan of Wyndham hotels to begin with. If you are looking for a hotel just for nights sleep its fine. Its very dated, looks a bit dirty, its very noisy and not at all comfortable. The beds were lumpy and thin you get 2 very soft pillows and they wont give you anymore. Very limited tv and breakfast. If you book a room here set a very low bar and you will still be disappointed.
Kommentar von Hotelmanagement
07.11.2023 von Manager, Hotelmanagement
Hello Michelle, Thank you for sharing your feedback with us. We appreciate your kind words about our team member during check-in. We apologize for any inconvenience you experienced during your stay. We strive to maintain a clean and comfortable environment for our guests. We will pass your comments along to the appropriate teams for further review. We hope to have the opportunity to provide you with a more enjoyable stay in the future.
