Basierend auf 978 geprüften Bewertungen
4,6 Sauberkeit der Zimmer
4,6 Service
4,5 Komfort der Zimmer
4,4 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 06.05.2024
Kommentar von Hotelmanagement
07.05.2024 von Kaleigh Benton AFOM, Hotelmanagement
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
von einem verifizierten Reisenden
Veröffentlicht am 01.05.2024
The property is large however it’s very dated and needs some update. It has a unique smell that feels muggy and moist. There are no USB PORTS and the rooms feel dark and old.
Kommentar von Hotelmanagement
02.05.2024 von GM , Hotelmanagement
Dear Laura, We understand how important it is to ensure your satisfaction with our services. Your feedback is truly valuable to us, and we deeply apologize for the areas where we fell short of your expectations. We hope to have the opportunity to provide you with the best possible experience on a return visit. Sincerely, Kraig Pomrenke, GM
von einem verifizierten Reisenden
Veröffentlicht am 21.04.2024
Tv volume was limited and made it hard for the hard of hearing. The coffee maker was broken
Kommentar von Hotelmanagement
22.04.2024 von GM, Hotelmanagement
Dear Todd, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Kraig Pomrenke, GM
von einem verifizierten Reisenden
Veröffentlicht am 15.04.2024
Very friendly staff
Kommentar von Hotelmanagement
16.04.2024 von Kaleigh Benton AFOM, Hotelmanagement
Hi Megan!Thank you for taking a moment to share your experience. I am happy to hear you found the property to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
von einem verifizierten Reisenden
Veröffentlicht am 12.04.2024
Wonderful room. Great amenities and location.
Kommentar von Hotelmanagement
12.04.2024 von Kaleigh Benton AFOM, Hotelmanagement
Thank you for taking a moment to share your experience. I am happy to hear you found the room to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
von einem verifizierten Reisenden
Veröffentlicht am 12.04.2024
Breakfast was very good. Walking distance to Top Golf. Easy freeway access. Hotel is well maintained.
Kommentar von Hotelmanagement
12.04.2024 von Kaleigh Benton AFOM, Hotelmanagement
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
von einem verifizierten Reisenden
Veröffentlicht am 11.04.2024
We had a wonderful stay!
Kommentar von Hotelmanagement
12.04.2024 von Front Desk Supervisor, Hotelmanagement
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best! Katherine
von einem verifizierten Reisenden
Veröffentlicht am 09.04.2024
The young man who checked us in was awesome and set the tone for a pleasant stay.
Kommentar von Hotelmanagement
10.04.2024 von GM, Hotelmanagement
Dear Cyndy, Isn't it amazing that a hospitable welcome can make all the difference and set the stage for a great stay? Thank you for choosing us and for taking the time to sing our praises. We hope to host you again soon. Best, Kraig Pomrenke, GM
von einem verifizierten Reisenden
Veröffentlicht am 06.04.2024
Kommentar von Hotelmanagement
08.04.2024 von Front Desk Supervisor, Hotelmanagement
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Katherine
von einem verifizierten Reisenden
Veröffentlicht am 24.03.2024
Found socks in the room from previous guest and Roach matter in the bathroom
Kommentar von Hotelmanagement
25.03.2024 von GM, Hotelmanagement
Dear Erin, Thank you for your review. We apologize that your stay with us was not a satisfying one. Your feedback is important to us. We take any issues of pests extremely seriously. We contract with a vendor for preventative pest control, as well as have random inspections provided by the Health Department on a semi-annual basis to ensure pest control, as well as overall cleanliness standards, are maintained. I hope this has restored your faith in us. We appreciate your business and hope you'll choose us again. Sincerely, Kraig Pomrenke, GM
