Basierend auf 1.260 geprüften Bewertungen
4,3 Sauberkeit der Zimmer
4,3 Service
4,0 Komfort der Zimmer
4,0 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden aus Hartsdale
Veröffentlicht am 16.06.2024
Although all inclusive this hotel had not much available food to offer. My husband and I arrived around 4:30 PM and after an exhausting day of traveling, we were hungry. At the reception, there was not a welcome table with water or any snack. The Buffet restaurant was about to close and dinner started at 6 pm. The problem was all the restaurants available, you needed a reservation and as a last minute call, we could not get one. Actually, was very difficult to get a reservation at the restaurants for the time we usually dine. The room is average with no alarm clock and ours were dusty. The balconies are very narrow. The bathroom didn’t have hair conditioner and lighting was
to put make up on. All of the aquatic sport pictures you see online are PAYABLE. In our opinion, this is a three stars hotel. It didn’t offer anything that made you feel in a four or five star hotel. The staff were friendly and polite.
von einem verifizierten Reisenden
Veröffentlicht am 15.06.2024
This was our second stay at the Barcelo Aruba. The hotel is ideally situated for us in the Palm Beach area. The staff in the hotel were excellent, particularly in The Beach Club where we mostly went to for breakfast and lunch where we were looked after by Claudia, Fernanda and Anny. In the Arubian Seafood Restaurant we were looked after by Edgard. The hotel has a very nice reception and lobby bar area, fantastic pool area with a short walk to the Barcelo Beach area. The only downside is although the rooms are comfortable they are dated and would benefit from some refurbishment.
von einem verifizierten Reisenden
Veröffentlicht am 15.06.2024
it was a gorgeous resort! the staff was friendly! everything was clean! i will be coming back :)
von einem verifizierten Reisenden aus Lake Hiawatha
Veröffentlicht am 15.06.2024
Pool was scummy. Room did not have proper amount of towels. Buffet was sub par.
von einem verifizierten Reisenden aus Philadelphia
Veröffentlicht am 15.06.2024
Very peaceful and beautiful resort. I would recommend that the pool stay open until 10pm for adults
von einem verifizierten Reisenden
Veröffentlicht am 14.06.2024
I like the quickness, friendly staff , the food and family friendly atmosphere.there’s nothing not to like .my six nights were awesome,I will be be back soon.
von einem verifizierten Reisenden
Veröffentlicht am 14.06.2024
Everyone was polite and respectful. Nice meals,nice activities and the pool area was well maintained. Rooms could be updated and maintained better
Kommentar von Hotelmanagement
14.06.2024 von Barceló Aruba Management, Hotelmanagement
Dear valued guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you found our staff to be polite and respectful, and that you enjoyed our meals, activities, and the well-maintained pool area.However, we regret to hear about your experience with our rooms. We understand the importance of comfortable and well-maintained accommodations, and we apologize if our rooms did not meet your expectations.Please rest assured that we take your feedback seriously and will work diligently to update and better maintain our rooms. We appreciate your patience as we work on these improvements.We hope to have the opportunity to serve you again in the future and provide you with a better experience.Warm regards,
von einem verifizierten Reisenden
Veröffentlicht am 13.06.2024
The staff was great and friendly bar service a bit slow at pool area and definitely not enough ice in drinks and ice machines didn’t work on at least 3 floors that we searched
Kommentar von Hotelmanagement
14.06.2024 von The Management/ Equipo Barceló Aruba, Hotelmanagement
Dear Francine,We appreciate that you took the time to share your experience with us.We regret to hear about the issues you encountered with the bar service pace and the ice machines not functioning on several floors. Additionally, we apologize for the lack of ice in your drinks, which should have been perfectly chilled to your satisfaction. We're continuously working to enhance our services and appreciate your patience.We're delighted, however, that you noticed the friendliness of our staff and the cleanliness of your room. These are aspects we pride ourselves on, and we're glad they contributed to your experience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management/ Equipo Barceló Aruba
von einem verifizierten Reisenden
Veröffentlicht am 10.06.2024
Property was located in a great location. Easy walk to dining and shopping and excursions. Great staff and food. Resort is outdated including beds and linen.
Kommentar von Hotelmanagement
12.06.2024 von Barceló Aruba Management, Hotelmanagement
Thank you for your review. We’re glad to hear that you enjoyed our prime location, the convenience of nearby dining, shopping, and excursions, as well as our staff and food. We appreciate your feedback regarding the resort’s furnishings. We’re always looking to improve our guest experience and your comments will help us focus on areas where we can enhance our accommodations. We hope to welcome you back in the future with updated amenities for an even better stay. Thank you again for your valuable feedback.
von einem verifizierten Reisenden
Veröffentlicht am 10.06.2024
Kommentar von Hotelmanagement
12.06.2024 von Barceló Aruba Management, Hotelmanagement
Dear Michael, Thank you so much for your wonderful rating, we look forward to your next visit. Kind regards,
