Basierend auf 992 geprüften Bewertungen
4,2 Sauberkeit der Zimmer
4,3 Service
4,2 Komfort der Zimmer
4,0 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 24.04.2024
Great rooms !
Free shuttle to Disney parks.
von einem verifizierten Reisenden aus Egg Harbor Twp
Veröffentlicht am 23.04.2024
Everything was great except only one elevator was working during my stay. Which at times took longer to get to and from my floor.
Kommentar von Hotelmanagement
25.04.2024 von General Manager, Hotelmanagement
Dear Ryan,It was a pleasure to host you at DoubleTree Suites by Hilton Orlando - Disney Springs Area. While we're glad you had an overall great stay, we're sorry for any inconvenience when going to and from your room. Rest assured, our team works hard to keep our elevators operational. Thank you for being our guest, and come back soon. Craig Williams,General Manager
von einem verifizierten Reisenden
Veröffentlicht am 14.04.2024
Well located, quiet area.
Two issues. Only one elevator was not enough, the other out of order and the AC in the room was extremely noisy- turned off to sleep
Kommentar von Hotelmanagement
16.04.2024 von General Manager, Hotelmanagement
Dear Marco,Thank you for being our guest. Positioned less than one mile from shopping, dining, and entertainment at Disney Springs, we're delighted you enjoyed our location. However, we're sorry you could hear noise from your A/C unit. Rest assured, our maintenance team will look into this. Please consider staying with us again next time you vacation in Orlando. Craig Williams,General Manager
von einem verifizierten Reisenden
Veröffentlicht am 13.04.2024
Property is nice. Room is spacious and clean. I had a rental stroller delivered and they lost it. They wouldn’t look for it until I asked to see their security cameras and then it magically appeared from the back room. I also have a $53 charge on my credit card from the hotel and no one can tell me why. We stayed on night.
Kommentar von Hotelmanagement
15.04.2024 von General Manager, Hotelmanagement
Dear David,Thank you for your feedback. We're pleased to hear that you found the room spacious and clean. However, we regret the confusion regarding the stroller and the charge on your card. If you would like to reach out to us offline, we will be happy to look into the charges further. We value your patronage and hope to welcome you back for a smoother experience.Craig Williams,General Manager
von einem verifizierten Reisenden
Veröffentlicht am 07.04.2024
Recently remodeled suites. Very affordable and clean. The staff made the stay effortless. Close to Disney Springs with available shuttles. I will definitely book again. Oh! Don’t forget the cookies!
Kommentar von Hotelmanagement
10.04.2024 von General Manager, Hotelmanagement
Dear Sondra,We greatly appreciate your review! It's delightful that you relished our newly renovated suites, found our lodging reasonable, and valued our tidiness. We're also pleased to hear our team and shuttle service facilitated a seamless stay. Your appreciation of our cookies brightens our day, and we eagerly anticipate your return for another unforgettable visit. Craig Williams,General Manager
von einem verifizierten Reisenden aus Port Saint Lucie
Veröffentlicht am 07.04.2024
Pool and gym were closed. This should be stated before you make your reservation. This is why we gave it 3 stars. It’s extremely inconvenient to have to drive to a sister hotel to use their pool.
Kommentar von Hotelmanagement
10.04.2024 von General Manager, Hotelmanagement
Dear Teresa, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the closure of our pool and gym. Your feedback is valuable, and we regret that this information wasn't communicated before your reservation. Please accept our sincere apologies for falling short of your expectations. We're working to improve our communication processes to ensure a better experience for our guests in the future.Craig Williams,General Manager
von einem verifizierten Reisenden
Veröffentlicht am 05.04.2024
The location was convenient to Disney Springs for nightlife. The shuttles were a wonder and so convenient. Never heard any outside noise, nor people walking down halls or feet moving above us. Pleasantly surprised at all waters given to us. Any employee we dealt with smiling, kind and helpful. Such a wonderful stay at Doubletree!
Kommentar von Hotelmanagement
09.04.2024 von General Manager, Hotelmanagement
Dear Marie,Thank you for sharing your wonderful experience at DoubleTree Suites by Hilton Orlando - Disney Springs Area! We're glad the friendly service from our team contributed to such a memorable stay and that you enjoyed our convenient location near Disney Springs. It was a pleasure having you here, and we're looking forward to welcoming you back for another excellent visit!Craig Williams,General Manager
von einem verifizierten Reisenden
Veröffentlicht am 01.04.2024
Convenient location, free shuttle to DisneyWorld
Kommentar von Hotelmanagement
09.04.2024 von General Manager, Hotelmanagement
Dear Claudia,Thank you for sharing your experience with us! We're thrilled you found our location convenient and enjoyed the complimentary shuttle service to Walt Disney World. Your comfort and convenience are our top priorities, and we're delighted to have met your expectations. Our team looks forward to welcoming you back to DoubleTree Suites by Hilton Orlando - Disney Springs Area for another magical stay!Craig Williams,General Manager
von einem verifizierten Reisenden
Veröffentlicht am 31.03.2024
It’s really annoying to have a full hotel and only one working elevator. Not a bad little hotel.. really..
Kommentar von Hotelmanagement
05.04.2024 von General Manager, Hotelmanagement
Dear James,It was our pleasure to welcome you to DoubleTree Suites by Hilton Orlando - Disney Springs Area. While we apologize for any elevator-related inconvenience, we hope you had a comfortable and restful stay as our guest. We will keep your suggestions in mind as we continue making improvements for our guests. It was a delight to host you, and we look forward to welcoming you back next time you're in Central Florida.Craig Williams,General Manager
von einem verifizierten Reisenden
Veröffentlicht am 24.03.2024
