Basierend auf 264 geprüften Bewertungen
4,4 Sauberkeit der Zimmer
4,3 Service
4,5 Komfort der Zimmer
4,3 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Achtung Hotel zockt ab
Veröffentlicht am 16.09.2014 auf HotelsDer Aufenthalt war erst o.k. leider erlebten wir zuhause dann die böse Überraschung. Das Hotel hat die kompletten Kosten für die Übernachtung - die bereits über Hotel.com bezahlt war noch einmal abgebucht. Auf Nachfragen wurde behauptet, dass das Zimmer dreckig und voller Blut war - das ist GELOGEN. Wir können nur davor warnen in dieses Hotel zu gehen - NIE MEHR!!! Wir sind leider auch kein Einzelfall
von einem verifizierten Reisenden
Veröffentlicht am 25.04.2024
The property was old, rundown and smelly. The elevator was out of service and the sign stating this did not appear to be new. The bed was very uncomfortable. Free breakfast was advertised, but was not there. The shower water pressure was meh. There was a huge gap under the door which let a lot of light in from the hallway, which, when combined with the uncomfortable bed and lackluster linens, made it hard to sleep.
Kommentar von Hotelmanagement
25.04.2024 von Sarah Holliday, Hotelmanagement
I apologize on behalf of the staff regarding your stay, we appreciate your feedback to help improve our service.
von einem verifizierten Reisenden
Veröffentlicht am 22.04.2024
On expedia it shows a free breakfast. My idea of a free breakfast was something like what Holiday Inn Express provides. What we they gave out was a bag of instant breakfast food like oatmeal packs or muffins or a microwavable jimmy dean sausage sandwich the size of a tennis ball. Ended up going out instead to get a decent breakfast. Also, there were no extra pillows ever available or housekeeping to turn over our room.
Kommentar von Hotelmanagement
25.04.2024 von Sarah Holliday, Hotelmanagement
I apologize on behalf of the staff for the issues during you stay. We appreciate your feedback to help improve our service.
von einem verifizierten Reisenden
Veröffentlicht am 21.04.2024
I have never stayed at an extended stay before so I wasn’t sure what to expect. Suburban Suites was clean and convenient and the staff was friendly and professional. Breakfast in a bag was a little different but understood since most people cook in their suites. The two negative aspects of my stay was the broken elevator and the loose shower head. Otherwise, it was a nice stay and I would do so again. .
Kommentar von Hotelmanagement
25.04.2024 von Sarah Holliday, Hotelmanagement
Thank you for taking the time to give us a positive review. I apologize for the inconvenience of the broken elevator and shower head. I will forward those comments to our Host so the issues can be addressed.
von einem verifizierten Reisenden
Veröffentlicht am 13.04.2024
Nice from outside but inside everything needs to be refreshed
Kommentar von Hotelmanagement
25.04.2024 von Sarah Holliday, Hotelmanagement
Thank you for taking the time to rate our stay with us. We appreciate your feedback and comments about the condition of the property.
von einem verifizierten Reisenden
Veröffentlicht am 23.03.2024
Nice stay
Kommentar von Hotelmanagement
06.04.2024 von Sarah Holliday, Hotelmanagement
Thank you for taking the time to rate your stay with us.
von einem verifizierten Reisenden
Veröffentlicht am 15.03.2024
Clean, safe and very nice.
Kommentar von Hotelmanagement
17.03.2024 von Sarah Holliday, Hotelmanagement
Thank you for taking the time to rate your stay with us.
von einem verifizierten Reisenden
Veröffentlicht am 18.11.2023
The room was average, the carpet seemed old, the bed was nice and it was very quiet I. The evening, however my only complaint was the lady who checked me in was very rude and not friendly at all, the answers to mynl questions were very short sided and rude never once did i get a nice reply...I would give this property a better review but the front desk ruined it for me.rude behavior doesn't work when you are a front desk clerk...
Kommentar von Hotelmanagement
19.11.2023 von Sarah Holliday, Hotelmanagement
Thank you for choosing our hotel. Our goal is to provide all of our guests with a stay that exceeds expectations. We are sorry to hear that was not the case in all aspects of your stay. We appreciate your feedback and hope to provide you with a superior stay in the future.
von einem verifizierten Reisenden
Comfortable
Veröffentlicht am 11.11.2023 auf HotelsKommentar von Hotelmanagement
14.11.2023 von Sarah Holliday, Hotelmanagement
Thank you for choosing our hotel. We are glad you enjoyed a comfortable stay. We hope to welcome you back soon.
von einem verifizierten Reisenden
Veröffentlicht am 05.11.2023 auf Hotels
I enjoyed my stay customer service are really great on resolving issues . Had a minor issue when I got to the room and I reached out to front desk they handled the problem immediately
Kommentar von Hotelmanagement
08.11.2023 von Sarah Holliday, Hotelmanagement
Thank you for being our guest. We are glad to know you enjoyed your stay. We are especially glad to hear about the excellent service you received. We hope to welcome you back the next time you are in the area.
