This hotel is an updated old hotel with thin walls. We could hear the guy in the next room coughing, the person in the room above us walking across the floor, and during the night we could hear someone outside our door. My husband got up in the middle of the night to check outside the door to make sure we were safe. We got up and out early.
Kommentar von Hotelmanagement
10.04.2024 von General Manager, Hotelmanagement
Dear Janet,Thank you for taking the time to leave a review. We appreciate you acknowledging our recent renovations. We sincerely apologize that the noise from neighboring rooms disrupted your sleep. We understand this can be frustrating.We're constantly looking for ways to improve the guest experience. We're exploring soundproofing solutions to better insulate our rooms. In the meantime, if you ever stay with us again, please let us know in advance if you have a noise sensitivity, and we'll do our best to place you in a quieter room.We hope this won't deter you from a future stay.Sincerely,Sure Stay Hotel