Safety lock on door was broken
Bathtub so nasty we did not even shower
Beds were comfy
In bad need of repair
Kommentar von Hotelmanagement
30.05.2024 von Sharma RediResponse Specialist, Hotelmanagement
Thank you for taking a moment to leave a review, Sonia. The staff and I at the RED ROOF INN MERIDIAN were disappointed to see your 1/5 score following your stay. You indicated that the broken safety lock on the door, the cleanliness of the bathtub, and the other issue mentioned hindered your experience. At Red Roof, safety and cleanliness are some of our top priorities, so I am sorry to hear this was not achieved with you. Your comments have been shared with management in an effort to address your concerns. Nevertheless, it's good to hear that you found the beds to be comfy.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist