Basierend auf 18 geprüften Bewertungen
4,8 Sauberkeit der Zimmer
4,8 Service
4,6 Komfort der Zimmer
4,8 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 27.01.2024 auf Hotels
Kommentar von Hotelmanagement
29.01.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for rating your experience with Hyatt Regency London Blackfriars 10/10. We are delighted to learn that you are satisfied with your stay with us. We hope to welcome you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 22.04.2024
Location, area,
Kommentar von Hotelmanagement
25.04.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for the 5-star rating and we are glad that you enjoyed our hotel's central location. We look forward to welcoming you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 15.04.2024
Smaller room than expected. A little bit disappointing overall considering it is listed as five star. No hotel bar open at 10pm on a Sunday night which was surprising. Staff suggested to go to Tesco next door instead. A shame considering the lobby bar seemed a nice place to spend time but was not open. Great location but that might be as good as it gets. Would have to think hard about choosing to stay here again.
Kommentar von Hotelmanagement
16.04.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for sharing your experience. Please rest assure that your comments on the bar/lounge opening hours will be taken into consideration for our continuous service improvement. We hope to have the chance to welcoming you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 03.04.2024
The concierge Aman was excellent and all staff members went above and beyond. I would stay again!
Kommentar von Hotelmanagement
03.04.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you very much for sharing your experience. We are glad that our Guest Service team especially Aman has impressed you during your stay. Please rest assure that your compliment will be shared with Aman and he will sure be happy to hear about it. Thank you once again for sharing your experience and we look forward to welcoming you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 29.03.2024
Kommentar von Hotelmanagement
18.04.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for sharing your experience. We regret to learn that you are not completely satisfied with your stay. If you require any assistance, please feel free to contact us directly by email london.blackfriars@hyatt.com
von einem verifizierten Reisenden
Veröffentlicht am 25.03.2024
Lovely staff
Kommentar von Hotelmanagement
03.04.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you very much for sharing your experience. We are glad you are happy with our Guest Service team. We look forward to welcoming you back again in the near future.
von einem verifizierten Reisenden
Ótimo hotel em Londres
Veröffentlicht am 31.01.2024 auf HotelsÓtima localização, quartos modernos e espaçosos , serviço excelente.
Kommentar von Hotelmanagement
31.01.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you very much for your fantastic comments and rating. We are glad to learn that you are happy with your stay experience with Hyatt Regency London Blackfriars. The entire hotel team looks forward to welcoming you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 25.01.2024
Incredible location close to transportation and St Paul’s. I desperately want to give this property 5 stars as the staff was professional and very accommodating but the automatic heating system does not allow you to regulate the temperature which reached 25 degrees C during nighttime hours making it difficult to sleep. The night manager was so apologetic and arranged a temporary fix through engineering. But the system reset the following night! Definitely will try this property again in hopes the heating issue can be fixed!
Kommentar von Hotelmanagement
26.01.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you very much for sharing your experience. We are glad to learn that you enjoyed your stay with us. Please accept our apology on the temperature control issue. Please rest assure that the issue has been escalated to the concerned department and they will look into it. We look forward to welcoming you again in the near future.
von einem verifizierten Reisenden
Veröffentlicht am 20.01.2024 auf Hotels
Kommentar von Hotelmanagement
22.01.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for rating your experience with Hyatt Regency London Blackfriars with 10/10. We are truly delighted that you enjoyed your time with us. We hope to welcome you back to our hotel very soon.
von einem verifizierten Reisenden
Not a five star standard
Veröffentlicht am 05.01.2024 auf HotelsWe had a 4 nights stay from 28th Dec to 1th Jan 2024. The room was specious and nice, bad badly sound isolated. We had to ask a few times to clean the room, since it was still not cleaned at 4 pm. We were also missing the equipment for 3 ppl, such towels, bathrobe, glas and similar. We got some on request, but not all. When we checked inn we were told that our total bill will be 3000 pounds, which was about 700 pounds more then the correct price. The lady at the front desk asked some colleauge for help, and we got the correct price at the end. The breakfast was pretty poore for 5 stars hotel. It was always a queue for the breakfast, and the stuff were stressed because the breakfast restaurant was a way too small for all the guest. All the stuff were very helpfull and polite, but anyway, this is not worth the money, and it is not a five star standard as it says on Hotels.com.
Kommentar von Hotelmanagement
22.01.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for sharing your experience. We regret to learn that you were not satisfied with your stay with us. Please rest assure that your comments have been shared with the corresponding team for continuous evaluations. We apologize for the experience you had during your stay and we hope we still have a chance to welcome you back to our hotel in the future.
