Basierend auf 21 geprüften Bewertungen
4,7 Sauberkeit der Zimmer
4,6 Service
4,5 Komfort der Zimmer
4,7 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 27.01.2024 auf Hotels
Kommentar von Hotelmanagement
29.01.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for rating your experience with Hyatt Regency London Blackfriars 10/10. We are delighted to learn that you are satisfied with your stay with us. We hope to welcome you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 14.05.2024
Kommentar von Hotelmanagement
16.05.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for the fantastic 5-star rating on your stay at Hyatt Regency London Blackfriars. We are glad that you are satisfied with the overall experience. We look forward to welcoming you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 22.04.2024
Location, area,
Kommentar von Hotelmanagement
25.04.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for the 5-star rating and we are glad that you enjoyed our hotel's central location. We look forward to welcoming you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 15.04.2024
Smaller room than expected. A little bit disappointing overall considering it is listed as five star. No hotel bar open at 10pm on a Sunday night which was surprising. Staff suggested to go to Tesco next door instead. A shame considering the lobby bar seemed a nice place to spend time but was not open. Great location but that might be as good as it gets. Would have to think hard about choosing to stay here again.
Kommentar von Hotelmanagement
16.04.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for sharing your experience. Please rest assure that your comments on the bar/lounge opening hours will be taken into consideration for our continuous service improvement. We hope to have the chance to welcoming you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 03.04.2024
The concierge Aman was excellent and all staff members went above and beyond. I would stay again!
Kommentar von Hotelmanagement
03.04.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you very much for sharing your experience. We are glad that our Guest Service team especially Aman has impressed you during your stay. Please rest assure that your compliment will be shared with Aman and he will sure be happy to hear about it. Thank you once again for sharing your experience and we look forward to welcoming you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 29.03.2024
Kommentar von Hotelmanagement
18.04.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for sharing your experience. We regret to learn that you are not completely satisfied with your stay. If you require any assistance, please feel free to contact us directly by email london.blackfriars@hyatt.com
von einem verifizierten Reisenden
Veröffentlicht am 25.03.2024
Lovely staff
Kommentar von Hotelmanagement
03.04.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you very much for sharing your experience. We are glad you are happy with our Guest Service team. We look forward to welcoming you back again in the near future.
von einem verifizierten Reisenden
Veröffentlicht am 19.02.2024 auf Hotels
Kommentar von Hotelmanagement
19.02.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you very much for this fantastic score. We are glad to learn that you enjoyed very much your stay with us. We look forward to welcoming you back again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 18.02.2024 auf Hotels
For det første var værelsets standard ikke, hvad jeg forventede af et hotel, der præsenterer sig selv som 5-stjernet. Med slidt indretning, en ubehagelig seng og et badeværelse, der trængte til en kærlig hånd, mindede det mere om, hvad jeg ville forvente af et 3-stjernet etablissement. Desuden var renligheden ikke i top, hvilket straks satte en dæmper på min ankomst.
Serviceoplevelsen fortsatte med at underbygge min skuffelse. Selvom personalet var venligt, manglede der en opmærksomhed, som jeg forbinder med 5-stjernede hoteller.
Faciliteterne, som blev rost højt på hotellets hjemmeside, levede heller ikke op til forventningerne. Faktisk var der
Mere fokus på det handicapvenlige - hvilket er okay, men så bør det beskrives.
Kommentar von Hotelmanagement
19.02.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you for your feedback. We regret to learn that the experience did not live up to your expectations. We truly appreciate your comments and please rest assure that it will be shared with the corresponding departments for their evaluations. We hope we still have a chance to welcome you back to our hotel in the future.
von einem verifizierten Reisenden
Ótimo hotel em Londres
Veröffentlicht am 31.01.2024 auf HotelsÓtima localização, quartos modernos e espaçosos , serviço excelente.
Kommentar von Hotelmanagement
31.01.2024 von Hyatt Regency London Blackfriars, Hotelmanagement
Thank you very much for your fantastic comments and rating. We are glad to learn that you are happy with your stay experience with Hyatt Regency London Blackfriars. The entire hotel team looks forward to welcoming you back again very soon.
