Veröffentlicht am 01.10.2023
I booked my stay here for 2 reasons: free breakfast and swimming pool. When we got there, the pool was shut down. The lobby was completely locked, and no breakfast. All communications were down through the night window. I paid ahead of time, and still had to pay a $100 non refundable deposit when i arrived. I checked out a full day early because i was so disappointed. I did not get even 1 oenny refunded. I contacted corporate, and they were no help. Do not waste your money here.
Kommentar von Hotelmanagement
09.11.2023 von Rodeway Inn Management , Hotelmanagement
Dear Elana, The management team at the Rodeway Inn would like to sincerely apologize for any inconvenience you may have faced during your recent stay with us. Your feedback is immensely important to us, and we have conveyed the points you have made to our employees to ensure a smoother and more comfortable stay in the future. We hope you let us serve you again in the future to make up for the recent experience that you had. Thank You Rodeway Inn Management