Veröffentlicht am 04.04.2024
The hotel is great, clean and well located. The only issue I had was in the hotel's restaurant. The restaurant was empty when I went there with my mom and there were three employees only talking with each other for all the 15 minutes I spent there waiting. None of them didn't even care to come and ask anything, I found it really disrespectful and just left to find some place to eat in the city.
Kommentar von Hotelmanagement
16.04.2024 von Trine, Hotel Sønderborg Strand, Hotelmanagement
Hi Fabiano. Thank you very much for your review, it means a lot to us when our guests take the time to give us feedback.We are very sorry that our waiters have not been more present during your stay. This has been passed on to the department manager, who will ensure that the employees are briefed.We hope that we can change your perception of us another time.Best regards Trine Hotel Sønderborg Strand