Substandard. Maintenance needed to the rooms. Reception locked and cursory greeting. Would not stay there again.
Kommentar von Hotelmanagement
24.01.2024 von tracy, Hotelmanagement
Thank you for taking the time to write your review Deborah. The reception was locked until 2 o'clock , this is over the Xmas period and a notice was on the door to indicate public holidays and when the office would be open. Staff like to spend time with their family over the break so we where running on a skeleton staff. As far as maintenance goes, any issues we would like to know ASAP. We take pride in the Motel, all cleaning and maintenance is very well managed. Hope you enjoyed the rest of your stay in NZ and you have had safe travels.