Basierend auf 39 geprüften Bewertungen
3,7 Sauberkeit der Zimmer
3,9 Service
3,5 Komfort der Zimmer
3,3 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Paradiesische Lage, völlig veraltet
Veröffentlicht am 12.08.2023 auf HotelsDas Hotel liegt an einem wunderschönen Strand. Der Pool ist super und die Grottobar auch. Das Personal ist sehr hilfsbereit.
Aber...
Das Hotel ist sehr veraltet. Ausserdem versuchen sie einem Timesharing aufzuschwatzen. Alles Kostet extra. Beachhandtuch 10$ kaution, Schlüsselkarte 20$, eine Fahrt zum Hafen 8$.
Alles in dem Hotel ist ab 18.00 uhr geschlossen. Nicht mal Wasser oder so kann gekauft werden!
Kommentar von Hotelmanagement
02.10.2023 von Management Team, Hotelmanagement
Thank you for staying with us! Your feedback is appreciated and important to us. It has been shared with Hotel Management. Please note that the towel and key deposit are refunded once returned. We thank you again for taking the time to send your feedback.
von einem verifizierten Reisenden
Veröffentlicht am 10.05.2024
Everything
von einem verifizierten Reisenden aus Spokane, Valley
Veröffentlicht am 11.04.2024
Property was clean, nice pool and beach.
Kommentar von Hotelmanagement
15.04.2024 von Management Team, Hotelmanagement
Thank you for staying with us! We appreciate your feedback!
von einem verifizierten Reisenden
No wifi in the room, and room is very smelly
Veröffentlicht am 30.09.2023 auf Hotelsel Wifi no llega a las habitaciones...hoy en día increíble. La sala común para trabajar es un cuarto con una mesa y una silla, ya está. El gimnasio ha visto sus mejores momentos hace años. Lo peor: la habitación huele muy mal, incluso mi maleta y ropa huele tan mal ahora, que al cambiar de hotel, tenía que lavar todo. La cama muy incómoda, se nota cada muelle.
von einem verifizierten Reisenden
Veröffentlicht am 11.08.2023
Kommentar von Hotelmanagement
02.10.2023 von Management Team, Hotelmanagement
Thank you for staying with us! We take your rating seriously. We hope to see you again and that your next visit with us would not only meet but exceed your expectations.
von einem verifizierten Reisenden
Veröffentlicht am 16.07.2023
When we got there the room wasn’t ready;however, the front desk service clerk was very nice and accommodating. She didn’t everything within her power to get us to our room within an hour.
The room I stayed in AC was leaking so we had to change rooms in the middle of the night; however, they did allow us a late checkout to compensate.
von einem verifizierten Reisenden
Veröffentlicht am 06.02.2023 auf Travelocity
The location next to a gorgeous beach was great, the property itself was extremely dated. The most disappointing element of the stay was the poor concierge. The woman running the desk was very unhelpful and unknowledgeable about local excursions, bike rentals etc. and No WiFi in the room! Ughh
Kommentar von Hotelmanagement
08.02.2023 von Management Team, Hotelmanagement
Thank you for your feedback. We are sorry to hear that your experience with the concierge was not pleasant. First, let us express our sincere apology on behalf of the Resort. We wish to inform you that this issue has been brought to the attention of the General Manager and is being addressed in order to prevent similar incidents from occurring in the future with the Tour Desk. The Resort offers free WiFi in the Lobby and other public areas; however, it is not offered in the rooms. Once again accept our sincere apologies.
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2023
The pool and slide are awesome but the floor of the pool made it look dirty. Didnt like the tv was static could hardly view and internet service only at restaurant and around pool and lobby and also internet is really slow so people can’t do important work over internet in a timely fashion. Really important to get faster internet and available in rooms for me to come back to resort. Worst RCI resort i have ever been to. If they would update property would be awesome place.
Kommentar von Hotelmanagement
26.01.2023 von Management Team, Hotelmanagement
Thank you for staying with us. Please note the pool does have a different color shade on the flooring. We apologize for any inconvenience you encountered with our internet service. Your feedback is important to us and it has been addressed with Resort Management.
von einem verifizierten Reisenden
Veröffentlicht am 28.11.2022
Pool and adjacent beach make this place. Also beach restaurant food and staff well above average.
Kommentar von Hotelmanagement
02.12.2022 von Management Team, Hotelmanagement
Thank you for staying with us. We appreciate your feedback!
von einem verifizierten Reisenden
Veröffentlicht am 23.11.2022
Great location to the beech and the pool. The grato bar was awesome.
Kommentar von Hotelmanagement
26.11.2022 von Management Team , Hotelmanagement
Thank you for staying with us! We appreciate your feedback.
